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Host & Stay Reviews

4.2 Rating 599 Reviews

81 %

of reviewers recommend Host & Stay

Company Reviews

4.2

Based on 599 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

About Host & Stay:

A modern approach to holiday home management. At Host and Stay, our flexible, millenial approach to marketing your property will ensure your property reaches a growing global audience quickly and effectively.

Visit Website

Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely home in a great location just a short stroll from the beach. It is beautifully designed and decorated and fully equipped with all you need. All instructions were excellent too”

“Stayed in one of their properties and it was one of the very worst vacations I have ever had. Trying to have a shower and an extremely angry grumpy farmer came to the door asking us to move our car! Then the worst, dangerous worse nightmare of the extractor falling and hitting the top of the glass cooker top. The grit and dust went into our eyes and there was absolutely nothing we could do! They did not care that it could have actually killed someone with how it fell! I felt they did not see the gravity of the situation and to this day are not accepting full responsibility for the disastrous holiday we had looked forward to having. My husband phoned the company and we were left holding despite it being an emergency! Knowing what I know about the company now I would never book even a rabbit hutch with them now!”

“Lovely cosy cottage with an enclosed garden perfect for kids and dogs. Good location nice quiet spot highly recommend.”

“We stayed at host and stay Fleet Street Liverpool recently . We found the apartment clean , at a great location. We did not mind the noise from street , beds very comfortable . We had an issue with hot water and was fixed by staff straight away. The only issue we had is I am a wheelchair user and while there is a lift in reception accommodation is not wheelchair friendly. There was a step at front door and another near reception . The shower also was difficult no grab rails or no slip mat . If I was able bodied we would had had no issues with accommodation.”

“Stunning lodge, beautifully decorated and very well equipped. Really helpful hosts, easily contacted. Great location with lots of bars and restaurants and within a few steps to the amazing Alnwick Castle. I would definitely recommend staying here!”

“Beautiful cottage in Helmsley (Willow Cottage)! So cosy and great location. Clean and had everything we need. Beds so comfortable too. Can't wait to book again.”

“We used Host & Stay for our York accommodation needs. We loved our accomodation and would recommend using Host & Stay not just based on the accomodation, but their customer service was also excellent. We will be using Host & Stay for more upcoming trips!”

“Everything was amazing, the apartment the location, the staff . Will definitely be looking at booking up again with Host & Stay .”

“Wouldn’t recommend had high expectations for the price very badly stained carpet hairs and dust in the bathroom and the insurance policy is just a con”

“Beautiful house home from home exceptionally clean beautifully decorated throughout everything you need for a comfortable relaxing stay. Saltburn a beautiful place to visit would definitely visit again. And dog friendly bonus”

“The property was fantastic and no complaints at all, well only that 1 of the bedrooms had a velux window with no blind so the kids woke up v.early with dawn. Host & Stay as an organisation were fine...initially a few issues to get the invoice corrected and communications to complete the booking process didn't seem particularly efficient, but the staff themselves were nice and were trying to help get things sorted. As others also say, the £10 admin fee taken for the accidental damage deposit seems unreasonable when already paying a (refundable) £250 accidental damage deposit. The comms from Host & Stay in the run upto and during/immediately after the actual stay all seemed totally fine and straightforward and would consider using them for a future stay.”

“Property was everything we'd hoped for and more. Views and location made this apartment .”

“The apartment was amazing would highly recommend, contact with the property were excellent, I would definitely stay here again, the location was 10 out of 10, I could actually move in and stay forever”

“Wonderful and cozy accommodation in a great area! I am impressed!”

“A lovely property to stay in with added extras such as tea/coffee, milk etc. A very spacious clean apartment.”

“Fantastic, spacious, modern, clean and well presented property. Close to the town centre. A very enjoyable break.”

“Excellent location . Beautiful apartment everything you could need was provided for. Fire guard needed for living room open fire . We will definitely be back”

“Excellent stay in Northumberland. The cottage was lovely, comfortable and clean. It had everything we could have needed. Host and stay were fantastic hosts Resolving a very small issue quickly.”

“Fabulous clean and central location to Whitby. The management team were really responsive and helpful. Ideal spot for a nice romantic getaway to Whitby. Would recommend for people wanting a lovely central stay.”

“We were a stag party of 11 staying in one of their apartments in Liverpool city centre. All of us were over the moon with the accommodation. It was clean, spacious, modern and right on the door step of all the main pubs, clubs and food places. Will definitely be using again.”

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Host & Stay is rated 4.2 based on 599 reviews