“Local representative very helpful.
Hotel lovely but food seemed to be catering more for Spanish guests.
Had no balcony & workmen across road hammered from 8 a.m. till 4.30. each day! Staff pretty good & we liked the ethos of hotel employment.”
“We called into Montrose with no idea where we wanted to go spoke with Shannon she was brilliant lovely nature and very pleasant. She suggested going to Palmanova and went from there all was done over the phone and emails due to us leaving to Edinburgh the following day. Better experience than with our own agents in New Zealand. Thanks again Shannon”
“All the team are extremely helpful and very helpful.
Shannon and Victoria are the two members of staff that I have always had help with purchasing a holiday at the Montrose branch.
They always make you feel very welcome and listen to what you are looking for and very friendly.
Its great to have some place local.”
“Kayla was really efficient and got my quote as soon as possible and any questions I have had seen re my booking she has been just as efficient too. Also beat jet2 online price so that made her service even better”
“Always a pleasure booking a holiday with horizon travel, looked after with all aspects of the holiday and nothing is too much trouble.
I don’t book with anyone else, great customer service with the personal touch.”
“From start to finish Kelsey at Horizon was very helpful nothing to much trouble, she went above and beyond to get all our extra requirements were taken care off, to help us plan my husbands first trip abroad in twenty years goes without any hiccups well done Kelsey for all your help”
“Really pleased with the service I received from Kelsey. I've always booked direct with TC in the past but Kelsey sorted everything and saved me £50 so happy days. Would definitely recommend and I will be booking with you again”
“Always friendly, competent, and give plenty of exclusive time to make sure that my needs and wishes are met. Local. convenient with the bonus of 'independent agent' discount against brochure prices. What's not to like??”
“I booked my holiday through a recommendation to go to horizon. I was very pleased with Kayla she made me feel at ease. She is a very friendly and looked at several destinations for me to choose. The hotel I chose was fab will be booking with you next year. Thanks Anne Beal”