hoppa Reviews

1.32 Rating 44 Reviews
D
Happiness Grade

hoppa have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

D
50.00%
Industry Average
Took my money and my booking, no problem. Cancelled my airport transfer the day before I was due to fly. I only found out because I double checked the booking. Very poor service too. Customer service left me on hold on the phone, I hung up after 25 minutes. Chat window disappeared too. Had to berate them on Twitter to get any response. Won't use hoppa.com again and certainly wouldn't recommend them.
- Ms Heidi Fuller