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Honest Grapes Reviews

4.8 Rating 232 Reviews

95 %

of reviewers recommend Honest Grapes

Company Reviews

Product Reviews

4.8

Based on 232 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Honest Grapes:

Quality and value from independent growers - a refreshing new wine marketplace.

Honest Grapes began with a mix of wine enthusiasts, wine professionals, and friends seeking a good selection of great value, quality wines, at prices that are fair and equitable both for the customers and for the producers.

We also wanted a website that had a community feel with fun social tasting events: a back-to-basics, no nonsense, exciting approach to such a glorious product.

The result is Honest Grapes - the quality wine marketplace. We’re pretty proud of be a part of it and we rather hope you will be too.

Visit Website

Phone:

02036031646

Email:

info@honestgrapes.co.uk

Location:

Suite 104, Access Storage 141-157 Acre Lane
London
SW2 5UA

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Beautifully tasting wine!”

Posted 4 years ago

“The wine arrived on the right day and is superb”

Posted 4 years ago

“Although I haven't consumed all of of my purchases yet, those wines we have tried have been a little underwhelming.”

Posted 4 years ago

“Fantastic wine selection and superb delivery. From start to finish a quality service”

Posted 4 years ago

“Everything went fine”

Posted 4 years ago

“Fabulous choices”

Posted 4 years ago

“Great wines and great customer service.”

Posted 4 years ago

“Great selection of wines”

Posted 4 years ago

“Let me start by saying that I am not a wine buff. I was given a gift of an Honest Grapes voucher which introduced me to the company. On an initial look at the site I had a couple of questions and the online chat was great - fast, responsive and friendly. When it was time to buy I found that my voucher could only be used for wine and not for the delivery. Not a huge problem (other than I had spent ages selecting wines to include the delivery cost to be covered by my voucher). The website is not the greatest to use (difficult to go from query filter to a specific wine review and back without having to start all over again). Once I had finally selected my wines the ordering process was simple, the wines arrived within 48 hours packaged really well and delivered by ParcelForce. I guess the next bit will be to taste them ! Overall an interesting and good experience (dropped a star as things can always be better and website needs some work). I am sure these guys know their stuff and they deliver a friendly service based on my experience. Yes there are a load of follow-on emails but I can delete those and probably unsubscribe. Customer Service - great, Delivery - great, Packaging - great. Checkout - great. Website - could be improved. Wine ? I will have to wait and see.”

Posted 4 years ago

“Amazing service - the online payment system wasn't working but Luke managed to process my payment and ensure that my order was sent out that day, it arrived the next day. The wine was delicious too!”

Posted 4 years ago

“Delivered on time specified, good packaging”

Posted 4 years ago

“Great service, friendly and educated representatives.”

Posted 4 years ago

“Wasn't delivered on committed time.”

Posted 4 years ago

Thank you for your comment and we are really sorry to hear your wine wasn't delivered on time. As a small business we are always at the mercy of delivery services. We've followed up with them, and hope you enjoyed the lovely wine notwithstanding.

Posted 4 years ago

“a superb selection of Italian wines”

Posted 4 years ago

“A real pleasure to drink!”

Posted 4 years ago

“Good delivery service. Wines not of my taste.”

Posted 4 years ago

Paul, we are sorry to hear you didn’t like our wines. For a small business like ours it's important to learn and we would love to hear your feedback. Please get in touch and help us improve.

Posted 4 years ago

“Friendly and highly knowledgable wine company. They always provide outstanding service, interesting wines and fun tastings. They now provide some of our 'go to' wines!”

Posted 4 years ago

“Friendly and helpful customer service. Lovely selection of off-the-beaten-track wines to explore, with genuinely useful notes and descriptions for the non-expert wine drinker. Highly recommended.”

Posted 4 years ago

“Only tried two of the wines and they are superb, family and friends love them. Can't wait to try the others.”

Posted 4 years ago

“Luke at Honest Grapes was a fantastic help when I had to procure a bottle of San Leonardo ready to drink at very short notice recently . He even wavered the charge for next day delivery when I explained my situation for which I was most grateful. I certainly know where to go now for great fines wines along with fantastic customer services. I believe its more important than ever before to reward excellent service with my custom and I would recommend them to everybody. I shall be shopping with them for my Christmas wines this year !”

Posted 4 years ago

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Honest Grapes is rated 4.8 based on 232 reviews