Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,666 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,666 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

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“A very good price on a product I had been watching for some time. Good cmmunication with the dealer regarding a change in spec of the item and then prompt delivery. Excellent”

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Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

“Call to office was good and clarified some questions I had. Ordering was simple and although no automatic invoice was generated, the shop quickly rectified the issue. Goods delivered promptly, do overall really impressed.”

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Posted 4 months ago

“Quick and efficient delivery order process could of been a little streamlined.”

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Posted 4 months ago

“The item I ordered was despatched the same day and delivered quickly. I raised a query about the delivery period and I received an answer very quickly. I would certainly use this supplier again.”

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Posted 4 months ago

“Very helpful over the phone and supplied a tuner at an excellent price”

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Posted 4 months ago

“Fast delivery so happy with service and product”

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Posted 4 months ago

“No issue with the order process but rubbish delivery service from DPD. What is the point of giving a delivery time slot if they just come at some other random time and then also don't update the delivery info so it states they are running a little behind (actually delivered to the next door neighbour 3hrs before they suggested they would delivered )”

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Posted 4 months ago

“Very happy with the delivery service, Arrived next working day as advertised, would use AV Direct again”

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Posted 4 months ago

“Great value”

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Posted 4 months ago

“Timely delivery but the sub came with a cracked and broken power plug”

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Posted 4 months ago

“Delivered very quick and good customer service when contacted”

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Posted 4 months ago

“really good to company to buy from, very fast delivery and staff great on the phone .”

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Posted 4 months ago

“Greta service, competitive pricing and product delivered on time”

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Posted 4 months ago

“Needed to buy a Yamaha CD player compatible with the rest of my Yamaha system. Useful conversation with customer services resulted in the purchase and enjoyment of superb Hi-Fi, and at the keenest price anywhere!”

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Posted 4 months ago

“Good price and customer service!”

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Posted 4 months ago

“Everything went well order, delivery and product”

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Posted 4 months ago

“Best price for the particular CD player I wanted and excellent service. I particularly appreciated the care taken with packing - very well-protected inside a strong outer box with bubble wrap. Also good for an expensive item like this to have delivery by DPD, by far the best courier in my experience.”

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Posted 4 months ago

“Excellent service, fast efficient and excellent value. Thanks.”

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Posted 4 months ago

“Ordered Triangle Borea BR08 speakers and everything went well. Quickly dispatched, good packaging, no damage, very competitive price, recommended. Description could be better though, it is unclear whether you're getting a pair or just one until the end :)”

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Posted 4 months ago

Home AV Direct is rated 4.8 based on 4,666 reviews