Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.89

4.9 Rating 776 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 776 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 21st March 2024

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the sales executive Dan. Love the arcade machine with speedy delivery! Great fun for kids and adults!!”

Helpful Report

Posted 1 year ago

“After shopping around like you do! And after speaking to Sam in the sales office we bought a signature pro pool table. We had a delivery time of around 25 weeks but to our surprise the table was ready within 6 weeks. Sam kept in touch to make sure we were ready to except delivery early. The delivery guys were great, very informative told us how to clean and maintain the table. Overall a great experience, a great company, and a fantastic pool table! The whole family are really enjoying it. Thank you”

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Posted 1 year ago

“Excellent service from this business recommend to buy from here from ordering to delivery helpful and just great people.😄”

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Posted 1 year ago

“Ordered a pool table & within a week it was supplied & fitted. Dan the sales rep was different class. Top class products & even better service. Would highly recommend”

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Posted 1 year ago

“Very helpful company from start to finish. Sales, customer service and delivery staff were all polite and knowledgeable. We love the pool table and would highly recommend using Home Leisure Direct.”

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Posted 1 year ago

“The showroom was excellent with many options on display. The service was first class and my Supreme Winner Pool table was delivered and installed before Christmas as promised. Really pleased with the table.”

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Posted 1 year ago

“Great service and swift delivery!”

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Posted 1 year ago

“Pool table is a great new addition to our mancave. Thanks to the team at home leisure direct for great customer service. Delivery was actually a week earlier than expected which was a bonus. Definitely recommend 👍”

Home Leisure Direct 5 star review on 19th January 2023

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Posted 1 year ago

“Excellent service and delivery”

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Posted 1 year ago

“🎱 Brilliant selection of pool tables and great advice. Installation was prompt and very professional. ⭐️⭐️⭐️⭐️⭐️”

Home Leisure Direct 5 star review on 15th January 2023

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Posted 1 year ago

“Excellent all round service. Very knowledgeable, calm, not pushy and honest ! Which isn’t easy to find.”

Home Leisure Direct 5 star review on 5th January 2023

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Posted 1 year ago

“Top notch service on all levels from Home Leisure Direct. Ordering, payment, delivery and installation were all seamless. Our pool table looks absolutely amazing and is proving very popular in the office.”

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Posted 1 year ago

“Ordered pool table for my grandsons Xmas. Ordered in nov 22 to ensure delivery. He opened gift on Xmas day only to find a small tear in cloth. No refund/repair/replacement offered as any defect must be reported in 48 hours of purchase/ delivery. Took no account of circumstances. Really poor service. Buyer beware!”

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Posted 1 year ago

“Great professional service. Delighted with my new pool table.”

Home Leisure Direct 5 star review on 21st December 2022

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Posted 1 year ago

“Great service from start to finish. Olympus pool table - fantastic quality. Would highly recommend”

Home Leisure Direct 5 star review on 10th December 2022

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Posted 1 year ago

“We had delivered a pool table and Marshall jukebox. It was delivered on time by a very professional and extremely helpful team. They answered all our questions and gave expert advice on the care of our new games. Definitely recommend them”

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Posted 1 year ago

“Really happy with my new pool table the two installers were excellent couldnt fault them.home leisure direct are easy to get hold of answer really quick customer service was excellent they even delivered my pool table abit early.i would highly recommend them”

Home Leisure Direct 5 star review on 4th December 2022

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Posted 1 year ago

“Great product and brilliant service from order to delivery and installation. Can’t fault the company and the two Chris’s that installed the table for first rate 👏”

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Posted 1 year ago

“Had some great advice through the chat and then called to order a table. Very sound and honest advice on all aspects. Table arrived on time and was erected with no fuss whatsoever. Great service and would certainly recommend Home Leisure Direct.”

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Posted 1 year ago

“Second purchase from Home Leisure and i can't recommend them highly enough. Great advice on the phone, high quality products at keen prices. The guys who installed my Signature Visconti pool table were absolutely excellent. Would not hesitate to recommend them.”

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Posted 1 year ago

Home Leisure Direct is rated 4.9 based on 776 reviews