Holiday Gems Reviews

4.5 Rating 2,119 Reviews
89 %
of reviewers recommend Holiday Gems
4.5
Based on 2,119 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Martin was very friendly and helpful answer all my inquires thanks again
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Posted 2 weeks ago
Martin was very courteous and explained the booking well
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Posted 2 weeks ago
Great service from Stuart today who rang to cidiem my holiday to benidorm. Polite and very helpful. X
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Posted 2 weeks ago
Thanks to Stuart helping to book our family holiday . Brilliant customer service
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Posted 2 weeks ago
Martin Provided me with fabulous, efficient customer service . Via Telephone today . 😃 Looking forward to a holiday which runs has efficient has our booking with Martin today Thankyou ever so much . Absolutely Great! 😊
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Posted 2 weeks ago
Hi I've have had a very positive experience dealing with Stuart today. He was very helpful and informative dealing with my booking. I cannot thank him enough.
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Posted 2 weeks ago
Martin phoned to confirm our booking and went out of his way to make sure it was sorted.......thanks
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Posted 2 weeks ago
We got the best service from stuart. He went through all the options with me & was really thorough & helpful .. thank you very much Stuart you are a star
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Posted 2 weeks ago
had a very pleasant call from Stuart in regards to my.holiday booking, all questions answered, and a great help with the booking which was much appreciated.
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Posted 2 weeks ago
Stuart had lovely bright personality and talked me through process. Only 4 star as price went up slightly from original booking.
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Posted 2 weeks ago
Martin was very clear on the phone and very informative
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Posted 2 weeks ago
Disappointed holiday price had increased but Stuart handled the call well .
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Posted 2 weeks ago
Martin was very helpful & we will be booking with holiday gem again. Thanks again
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Posted 2 weeks ago
Martin was very helpful and polite when booking my holiday 😀
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Posted 2 weeks ago
Mark looked after us well sorted all we asked for
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Posted 2 weeks ago
Booked the holiday with martin happy with he services
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Posted 2 weeks ago
First time I booked here but the best service I ever had. Customer service excellent- I book my holiday 1 day before departure and Lędowa by phone help me sort it in 20 minutes ! Highly recommended
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Posted 2 weeks ago
Martin was wonderful so so helpful. There was something I was confused about and he took the time too explain it all very helpful definitely recommend and will be booking with this site agen 10/10
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Posted 2 weeks ago
Martin was very helpful with answering my questions
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Posted 2 weeks ago
Martin was very helpful and explained my holiday booking very well, 5 stars
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Posted 2 weeks ago
Holiday Gems is rated 4.5 based on 2,119 reviews