Hogies Online Reviews

Name: Hogies Online
Address: Units C5 & C6FNup End Business centre, ,, Old Knebworth, Hertfordshire
Rating: 4.89

4.9 Rating 13,040 Reviews

98 %

of reviewers recommend Hogies Online

4.9

Based on 13,040 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01438 821078

Email:

info@hogiesonline.co.uk

Location:

Units C5 & C6FNup End Business centre, ,,
Old Knebworth
Hertfordshire
SG3 6QJ

Hogies Online 5 star review on 30th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived and happy to get my Chanel lipgloss which has been discontinued by Chanel. I will be happy to use Hogies again for my future needs.”

Helpful Report

Posted 6 months ago

Hello, Thank you for taking the time to leave such a positive review. We're delighted to hear that your order arrived, and you were able to secure the Chanel lipgloss you've been searching for, even though it's been discontinued by Chanel. We truly appreciate your support and look forward to serving you again for all your future needs. If you ever have any questions or require assistance, please don't hesitate to contact us. Wishing you many more enjoyable experiences with Hogies in the future. Hogies Family

Posted 6 months ago

“I was pleased when I found the cream I wanted at Hogies and paid extra to have it delivered the next day as I was away after that. Hogies sent it out to DPD unfortunately DPD could not get the parcel to me on the specified day so I had to have it delivered to the local post office. I paid extra to have a next day delivery and I did not actually receive my parcel until I came back from my holidays. I think Hogies held up their end of the deal but DPD did not. I did contact Hogies but did not receive a reply therefore I am only giving the a 4.”

Helpful Report

Posted 6 months ago

“Excellent communication, arrived promptly and very good price. I was disappointed to also receive in the parcel a pack of two small chocolates. Totally unnecessary and not good for the planet in many ways. I would definitely use this company again but please, no extras in the parcel!!”

Helpful Report

Posted 6 months ago

“Love this lipstick. Lovely colour and moist.”

Helpful Report

Posted 6 months ago

“Excellent price good delivery would recommend”

Helpful Report

Posted 7 months ago

“Delivery was fast and products were in good condition. My queries were answered promptly but I would recommend that we receive an acknowledgment of the order immediately and be kept informed of the progress.”

Helpful Report

Posted 7 months ago

“Great to find a lipstick now discontinued in stores. Prompt delivery.”

Helpful Report

Posted 7 months ago

Thank you for letting us know how was your experience with us. Hogies Family

Posted 7 months ago

“Good site in general”

Helpful Report

Posted 7 months ago

“Was some issues with my product. But tjey aort out quickly. Thank you”

Helpful Report

Posted 7 months ago

“The product is fine I have never heard of a blemish box so was bit disappointed when I received it as it was for a gift”

Helpful Report

Posted 8 months ago

“Am not disappointed. Very lovely.”

Helpful Report

Posted 8 months ago

“The buying purchase was easy - an ICE watch. And Hogies were so super efficient. Arrived really fast - unfortunately the watch wasn't working when arrived - had dud battery had to be replaced so ended up not being the bargain I thought - but Hogies would not have known that.”

Helpful Report

Posted 8 months ago

Hi We are sorry to hear that the battery on your ICE watch was not working when it arrived. Thank you for letting us know. Our customer service team will be in contact with you to resolve the issue. If in the meantime you wish to contact us please do so at: info@hogiesonline.co.uk Thank you From The Hogies Team

Posted 8 months ago

“Great service from Hogies. The product had a generous discount and arrived on time. Unfortunately, the product is being sold as a "facial cleanser" whereas it is actually a "facial toner". An explanation of this on the website would ensure customers are not, as I was, misled into buying something they don't really want.”

Helpful Report

Posted 8 months ago

Hi Thank you for letting us know about this, and for your review. We are sorry to hear that this is not the product you are looking for. We have asked our customer service team to contact you as the wording on the bottle describes it as a cleanser which is why our description states that it is a cleanser. If, in the meantime, you wish to contact us please do so at: info@hogiesonline.co.uk and we will be pleased to help resolve the issue. Thank you From the Hogies Team

Posted 8 months ago

“Good service. It would have been nice to have a Swarovski bag to go with the pen as it is a present. It wasn’t offered!”

Helpful Report

Posted 8 months ago

“Good foundation, good service still”

Helpful Report

Posted 8 months ago

“Quick and efficient,delivering exactly what was promised”

Helpful Report

Posted 8 months ago

“Really quick turnaround of delivery which I was really imptessed by. Would of been 5 stars but I became slightly worried over what I had seen and ordered (toner) and the product listed as face cleanser, which appeared on my online billing and shipping invoice. Overjoyed it was the toner but maybe should look at updating what is being adverised. Thanking you kindly for the chocolates too. Really great and appreciative thought. :) x”

Helpful Report

Posted 9 months ago

Good afternoon Debii, Thank you for bringing this to our attention. We are sorry for the confusion and we have rectified the description. If you would like to discuss this further, please do not hesitate to contact our Customer Service Department. Kind regards, Hogies Customer Service Team

Posted 8 months ago

“Bought as a present, however, the birthday girl loved it. Got in the sale so even better, but the postage bumped the price up again”

Helpful Report

Posted 9 months ago

“Not bad, but requires certain improvements further. For example, the website would not process my payments of x2 perfume orders. I did not understand why, as there was no policy viable directly to indicate no more than one same perfume can be purchased. After several attempts, I understand that perhaps I can only order one, instead of two of the same perfume. However, I wanted 2 of the same perfume, because one was for myself, the other was supposed to be a gift that I could not buy together.”

Helpful Report

Posted 9 months ago

Hi Thank you for letting us know about this issue. We have tested this and unfortunately cannot replicate the issue that you had so we cannot explain why you were unable to purchase 2 Lancôme Tresor perfumes in one order. If this happens again please can you contact our customer service team and we will be happy to resolve this for you as we do not want you to experience any difficulty in the future when you order from us. The email address is: info@hogiesonline.co.uk Thank you From The Hogies Team

Posted 9 months ago

“Very good service”

Helpful Report

Posted 9 months ago

Hogies Online is rated 4.9 based on 13,040 reviews