Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Hodd Barnes & Dickins Reviews

5.0 Rating 269 Reviews

100 %

of reviewers recommend Hodd Barnes & Dickins

Company Reviews

5.0

Based on 269 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Hodd Barnes & Dickins:

Hodd Barnes & Dickins Holborn is one of the oldest opticians in London serving the professional community. With our state-of-the-art equipment and highly trained team of optometrists, we can provide the most comprehensive eye test in London, as well as in-depth and thorough consultation concerning your eye health.

Phone:

020 7242 3492

Email:

holborn@hoddbarnesdickins.co.uk

Location:

94 High Holborn
London
WC1V 6LF

Hodd Barnes & Dickins 5 star review on 29th June 2022

Hodd Barnes & Dickins 5 star review on 7th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Abbas is an amazing optician and my lenses and glasses are superb. Friendly professional advice and support all contributed to an excellent review.”

Posted 4 years ago

“The delightful team at Hodd Barnes & Dickens treated my rather difficult eye problems with endless care and patience and really took the time to listen and help. I left their Holborn shop with 2 utterly gorgeous pairs of specs that feel like a beautiful ‘accessory’ rather than a medical necessity.”

Posted 4 years ago

“A very pleasing experience overall. I was dreading the test and entire process, but the staff were delightful and I am eager to get my glasses.”

Posted 4 years ago

“Exceptional. Great service - they really know their stuff and take extra trouble - and a wide range of frames.”

Posted 4 years ago

“Very helpful when I had broken my glasses and needed something urgently”

Posted 4 years ago

“I have been a customer of this optician for over 30 years. The care and efficient manner in which I have been treated has been first class. I have no hesitation in recommending Hodd Barnes and Dickins for its outstanding service and friendly attitude. Five stars fully deserved.”

Posted 4 years ago

“Excellent, professional and friendly service.”

Posted 4 years ago

“We had excellent, friendly and professional service from both the staff involved. Many thanks.”

Posted 4 years ago

“Absolutely outstanding service, brilliant glasses and delighted with the level of care and customer service I got. I would recommend Hodd Barnes & Dickins with no hesitation. My glasses are perfect and the customer care is outstanding.”

Posted 4 years ago

“Excellent service, friendly, highly professional and prompt. I was truly impressed. Great range of frames too.”

Posted 4 years ago

“I didn’t realise this level of service still existed. So impressed by everyone who dealt with me - thank you.”

Posted 4 years ago

“I was a customer for some 30 years, received very good service from one particular person. However, more recently during an eye test with his colleague, i was informed that it looked like i had the 'start of something' going on with my eye and i should see my doctor as i couldn't be helped further. To say I felt alarmed was an understatement. My GP was surprised that they hadn't tried to recommended a specialist or even suggest a visit to Moorfields. When i eventually saw a top specialist i was reassured that nothing sinister had happened. I changed opticians after this experience. It would have been nice had HB placed a courtesy call to check i was ok. Customer care when i needed it most was negligent.”

Posted 4 years ago

I am very sorry you have not had a good experience with us. At Hodd Barnes & Dickins we try our level best to ensure our customers are happy and satisfied. You have not left your name or contact details when posting this review, could you please email your contact details on holborn@hbdopticians.co.uk for us to understand more and provide you with the right support. Abbas, Hodd Barnes & Dickins Opticians

Posted 4 years ago

“Richard was awesome with his team. Got Glasses made, fitted and packaged up in about an hour!!”

Posted 4 years ago

“I was very well attended and I got exactly what I was looking for.”

Posted 4 years ago

“Absolutely fantastic customer service, pleasure to visit, always helpful in terms of advice and questions. Couldn't recommend more.”

Posted 4 years ago

“I have been a customer of HBD for many years for both contact lenses and glasses. Abbas, Moshin and the team provide a first class service, with a friendly, helpful and professional approach. They take time over their eye tests, explain the results clearly and offer a very nice range of high quality glasses frames and lenses. Thank you very much!”

Posted 4 years ago

“I broke my glasses 4 days before flying home from London to Perth, though I wear contact lenses I find the aircraft cabin too dry HBD were able to make my glasses in time though at a hefty price which I hope my travel insurance will meet. But by the same token they are the best pair of multi-focal spectacles I have ever worn in over 12 years. Can highly recommend. If I could get my Australian private health insurance to cover me I would come to London just to visit these guys once ever 12 to 198 months.”

Posted 4 years ago

“Outstanding customer service. Exceptional professional advice. New glasses received very quickly and excellent final fitting service to make sure the glasses fit perfectly. Would highly recommend.”

Posted 4 years ago

“Excellent customer service. Abbas went out of his way to make sure I got the perfect Lindberg frames, can't wait to get my next pair.”

Posted 4 years ago

“Straight an easy process very happy with my purchase today and the team were very helpful would recommend this shop to everyone”

Posted 4 years ago

«
1
2
...
5
6
7
8
9
»

Hodd Barnes & Dickins is rated 5.0 based on 269 reviews