HomeOwners Alliance Reviews

Name: HomeOwners Alliance
Address: 2 Stephen Street, London
Rating: 4.59

4.6 Rating 1,514 Reviews

93 %

of reviewers recommend HomeOwners Alliance

4.6

Based on 1,514 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About HomeOwners Alliance:

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home.

Visit Website

Phone:

033 0088 2051

Location:

2 Stephen Street
London
W1T 1AN

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HomeOwners Alliance 5 star review on 7th April 2021

Margaret

HomeOwners Alliance 5 star review on 16th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WHY IS THE IDEAL HOME SHOW FREE TICKET CODE INVALID ?”

Helpful Report

Hi, thanks for your feedback. If you send us some details to hello@hoa.org.uk we will investigate the issue you are having with the ticket code and hopefully resolve it for you. Thanks

“No, completely biased If landlords are FORCED to spend thousands to improve their property you are dilsullionial if you believe the costs will not be passed on to tenants Lower heating/ energy costs for tenants will be absorbed by increased rents”

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“I need a lot of help as my restrictive covenants have been broken and after a court case that went against me because the defendants added a case to my restricted easement case I do not have any rights at all now that is what it seems and I do not have anywhere to turn now and my house is falling in disrepair”

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“no the quotes for removals were very cheap no where near reality”

Helpful Report

That's a criticism we don't hear too often! The prices are set by the removal firms themselves based on the information you provide (eg number of bedrooms, the move distance). All users are asked if the final price paid was increased from the original price for unclear reasons, and the removal firms are asked regularly to update their prices. So we’re confident that the quotes are fair reflections of market rates. All firms are required to join an Ombudsman scheme to protect consumers. I hope it was a useful and easy way to shortlist removal firms in your area. Best of luck, Paula

“You didn't - I don't want to give you my phone number”

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“Was expecting a list of property surveyors in my area for purposes of house survey but only received 2 and 1 was on the other side of the UK!”

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“No, I was directed t this page re free tickets but there was no information about free tickets.”

Helpful Report

Hi Delrosa, I'm sorry that you have encountered difficulties finding the information and code for the free tickets to Grand Designs Live. I think you must have landed on this page - https://hoa.org.uk/2023/02/grand-designs-live-free-tickets/. If you scroll to the bottom of the article there is the heading - How to claim your free tickets. There you can find the code you need to use and the link to the booking page. I hope you manage to secure some tickets and have a great time there. Paula

“Some good ideas. Legally not convinced by issues raised. Precompletion snagging vital. The paucity of info on a new build requires govt intervention”

Helpful Report

Thank you Tom for your comment. We completely agree that pre-completion snagging is vital and we are pleased to see that developers will be required to offer this to their customers as part of the New Homes Quality Code. Starting in May/June new homebuyers should read their reservation agreement carefully and make sure they take up the developer's offer to do their own inspection before completion. We will continue to keep a close eye on the industry and intend to hold them to account to ensure that these inspections give the buyers the reassurance they need - that their new home is ready for occupation. Unfortunately, as they will be limited in scope, these inspections will likely not remove the need for a fuller snagging survey at a later date if problems arise.

“Some useful advice on getting a building survey done however, the advice is narrowly aimed at RICS only surveyors and does not mention RPSA, other types of chartered surveyor who may be more suitable for specific properties. EG. for a historic building, non standard construction, rural off grid properties etc. There are more qualifications than RICS out there”

Helpful Report

Hi, thanks for taking the time to reply. I believe your comments relate to our survey guide - https://hoa.org.uk/advice/guides-for-homeowners/i-am-buying/what-sort-of-survey-should-i-have/#inpage-4. In it we do cover the Home Condition Survey provided by RPSA alongside the standard Levels 1-3 RICS survey. We also cover new build surveys but agree we could be more comprehensive and cover other types of surveys. We will look to update this page based on your comments.

“You've really depressed me. How on earth do you work out the valuations? It's about £100K out! I know what properties are selling for on my block. Also, the explanation is confusing. How about some bullets or numbers to give us step by step guide.”

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“Good info but sadly no answers at all to queries left. Not good.”

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“Website is fine but Cookie settings options does NOT function as there is nowhere to actually make a choice”

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HomeOwners Alliance is rated 4.6 based on 1,514 reviews