Hive Insurance Services Reviews

4.32 Rating 237 Reviews
84 %
of reviewers recommend Hive Insurance Services
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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0800 028 0849



The Hive, Almondsbury Business Centre, Bradley Stoke

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Anonymous  // 01/01/2019
Very easy pleasant contact. Job done promptly. Very happy with service from Ellie.
Posted 3 years ago
quick reply to my questions
Posted 3 years ago
helpful online adviser. immediate and efficient response. if I receive the paperwork this afternoon by email i would give a 10. thanks
Posted 3 years ago
Customer service is excellent, always get a quick response and very helpful. I've had my plan 12 years now and I will continue with it.
Posted 3 years ago
Made changes to account as asked, quick and fast! Polite and helpful.
Posted 3 years ago
Quick and helpful response
Posted 3 years ago
I was very kindly and ably assisted today by Ellie who was most informative and helpful regarding a policy I have with April UK.
Posted 3 years ago
Great service and very friendly
Posted 3 years ago
Very speedy response to my enquiry and polite manner. Thank you
Posted 3 years ago
Not happy as my premiums have shot up by £12 a month.
Posted 3 years ago
Hello, thank you for getting in contact with us. We will email you separately regarding your query. Kind Regards, Ellie.
Posted 3 years ago
I called their customer service and after 35 minutes of ringing, annoying music and annoying updates, I just gave up. This is not the service I expected, totally puts me off with dealing (or not dealing) with April UK again.
Posted 3 years ago
Hello, thank you for contacting us. I understand you have been speaking to a colleague via Facebook. Please do not hesitate to contact us on 01454 619500 as previously stated, if you have any further queries. Kind Regards, Ellie.
Posted 3 years ago
I spoke to Jo recently who actually set my policy up, and suggested what was right for me. Jo linked me in with Spire Clare Park Hospital in Farnham Surrey. I felt that Jo Fry treated me professionally, I look forward to working with her, when I need to use my policy for any treatment. Please do say thank you to Jo Fry for me. Lorna Murray.
Posted 3 years ago
Always polite and helpful. Very fastvto resolve problems
Posted 3 years ago
My query was dealt with quickly and efficiently
Posted 3 years ago
Very happy, as on maturity of my policy, I ended up with a pay back of twice as much as I had expected!
Posted 3 years ago
Simple request to change address which was very easy to do via the online chat.
Posted 3 years ago
Excellent Customer Service.
Posted 3 years ago
Solved my query in minutes
Posted 3 years ago
Very helpful and easy to use.
Posted 3 years ago
Good call centres and communication. Helpful staff. I never tried to make a claim so can't comment on how easy/user friendly this is but my limited dealings with them have been good.
Posted 3 years ago
Hive Insurance Services is rated 4.32 based on 237 reviews