Highway Garden Centre Reviews

Name: Highway Garden Centre
Address: Loddon Road, Norwich
Rating: 4.79

4.8 Rating 952 Reviews

95 %

of reviewers recommend Highway Garden Centre

4.8

Based on 952 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Highway Garden Centre 5 star review on 7th March 2023

Angie Day

Highway Garden Centre 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

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“Purchased on line and had no problems whatsoever. Received mower within a few days in perfect condition”

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Posted 18 hours ago

“Arrived very quickly. Customer service was excellent when I phoned to report cable holder broken in transit. A relpacement came within days.”

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Posted 1 day ago

“Great service from start to finish. Arrived in time for birthday celebration!”

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Posted 1 week ago

“I brought 2 bags of compost, asked a member of staff to put them in my car for me, which they did they were very friendly & helpful”

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Posted 3 weeks ago

“Really fast delivery and excellent quality toy dragon. My friend loved her gift. I would recommend and use this store again.”

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Posted 4 weeks ago

“Great price, very fast delivery, definitely recommend”

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Posted 1 month ago

“Received order for Biorb and tall perspex tube and fixture were badly broken, call customer servies and they have provided replacement. Tank look great.”

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Posted 1 month ago

“Unfortunately my item did not arrive for several days, this was not highway garden’s fault, as soon as I let them know I had not received it they were on the case straight away and I received it soon after”

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Posted 1 month ago

“Very quick posting my item. Very pleased.”

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Posted 1 month ago

“Really helpful and very quick response from order to collection!”

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Posted 2 months ago

“Prompt delivery, excellent communication and competitive prices”

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Posted 2 months ago

“Goods arrived in good time. Good communication from carrier. Unfortunately part bent in transit bt it was easily straightened.”

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Posted 2 months ago

“Click & collect wasn't very efficient as I believed that my order would be in store for collection the next day. However staff told me that I should wait for an email to confirm that it had arrived from the warehouse. I discovered when I arrived home, that the email had now arrived about half an hour after talking to staff. That involved another trip (from North Walsham) to collect again. Not very happy!! Should be a better system in place & staff should know where to look as they seemed very confused.”

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Posted 3 months ago

“Excellent product and service. I would highly recommend.”

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Posted 3 months ago

“Delivery from DHL wasn’t good Poor communication”

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Posted 3 months ago

“Did not visit. Placed an order on line. Very good service.”

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Posted 4 months ago

“Easy ordering & quick delivery & friendly staff @ customer service.”

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Posted 4 months ago

“Highways is always such a welcoming store. Whenever I visit - be it at Christmas, or anytime of the year - I never fail to be amazed by the wonderful choice you have on offer;something for everybody. The cafe and restaurant are super too. Judi and Vicky who I often have a chat with, are so friendly and approachable- they are both ⭐️ staff members! This year, I must congratulate you on your totally amazing Christmas display. It’s always super but it seemingly gets better year on year. Who needs Notcutts 😉Thank you Gill Allen”

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Posted 4 months ago

“Excellent service - I ordered a Radley tote bag online which was despatched and delivered within 3 days. I'm very pleased with the bag, and highly recommend Highway Garden Centre - I will definitely order from here again, and would visit if I lived closer. Thank you!”

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Posted 4 months ago

“Lovely Christmas tree, arrived when said. Great service”

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Posted 4 months ago

Highway Garden Centre is rated 4.8 based on 952 reviews