Heatable Reviews

4.91 Rating 1,214 Reviews
98 %
of reviewers recommend Heatable
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.74 out of 5
Read Heatable Reviews

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Highly recommend using Heatable.

Very easy online ordering process. We opted for finance over 3 years.
From choosing the boiler, been accepted for finance and a delivery and installation day booked, took less than 2 hours.
The day before installation we were contacted with name of engineer and time of arrival. They arrived on time, were polite and friendly and left us with a warm house and hot water - and no mess.
The whole process was a pleasure. I got the boiler I wanted for cheapest price I could find.
The online buying process is easy- although I did ring to check I was doing it right, customer service was friendly and helpful.
Installation was done on time, quickly and to high standards.

I will be recommending to anyone I know who needs a boiler, that they use Heatable.

The boiler is working well. Our home is warm and for the first time in years actual hot water comes out of our taps and already noticing a 40% reduction in gas use.

Boiler- Veissman Vitodens 050
Excellent experience from start to end,engineer was friendly and efficient, a trouble free installation. Very pleased. Excellent company.
Heatable service was excellent from start to finish!
i had my boiler installed and am far from happy the job the boy done was terrible the ceiling looks awful where he fitted boiler and i feel that it was a cowboy who done it i have phoned him several times only to be palmed off now i have leak in kitchen floor where the pipes where installed phoned the man up again and he was not all that bothered said i will probably have to take kitchen floor up
Great customer service, helped me at every stage and even came to fit on a Sunday after we weren't able to access the outside of my flat on Friday
Easy ordering process great customer service at all points of contact. Lauren,jade and sam all helpful on the phone and mike left my house clean and tidy after the installation can't fault my experience will definitely recommend
Ant and jack fitted our boiler this week and did an outstanding job. From the checkout process on the website through to the install nothing was to much hassle. Will definitely recommend.
Easy to use website. Great price. Quick to book an install. Brilliant job. Really impressed and a 10 year guarantee?! Thank you.
I cannot believe how good the whole new boiler installation went, I was apprehensive about ordering a new boiler on line as I had sought quotes from our known and trusted local village plumber, (more expensive ),but the finance package tipped it towards Heatable, and boy!, am I a satisfied bunny!. The installer was first class, the boiler is the one I wanted after reading reviews and once again we now have a warm home.. First class
Absolutely excellent service from date of order up to and after installation. The installers were outstandingly professional and efficient with no time wasting, leaving your home very clean and tidy. The aftercare also on point providing all relevant information you need. No delays . Excellent providers leaving me one happy customer. Thanks to all.
Excellent efficient service,very helpful and straightforward. Gladly recommend them
Good job at a decent enough price .
All contact has been quick clear and efficiently
Installation also done quickly and efficiently
10year warranty on the boiler definitely worth getting
Would recommend as a landlord
Fast efficient service kept informed from purchase to installation thanks!
I’ve had a brilliant interaction with Heatable. The began with the initial price of the boiler, parts and fitting, the communication between all parties involved, the rapid time scale in which everything was complete from beginning to end which resulted in a positive experience for myself and from this perspective I have no issue to recommend heatable for anyone who is looking for good quality products and a professional service.
Viessman boiler installed recently, very impressed with the ease of ordering at a very competitive price. Installer Daniel and his assistant were very helpful and boiler and pipework look very tidy and working perfectly, couldnt ask for more! Excellent service all round :)
Heatable were brilliant from the start as we requested that we keep our gas fire and this had been a problem with other companies.
The Engineer, Jon travelled a long way but was brilliant and very informative.
After service very good as all documentation delivered on email.
Can’t recommend Heatable enough plus 2 years interest free credit as well!
Absolutely fantastic service. Already telling my family and friends about Heatable.
I was a little worried about making such a large purchase such as a boiler over the internet.

Having read previous reviews I decided to go ahead, as their price was much more competitive that British Gas (over £1000 cheaper).

I placed my order on Saturday and the boiler was installed the following Tuesday. The engineer arrived at my property first thing as promised and work really hard to overcome some complications. He didn’t leave until 7pm.

Overall, I couldn’t be happier with the price and service which I got from Heatable. It is a very transparent process and even when there were hiccups the price did not change (which was always a concern of mine).

Keep up the great work, it is a breath of fresh air.
Fitter was meant to be there between 8 and 10, turned up at 12.40. Left my house in a right mess took me 3 hours to clean up and had to paint my stair walls as had been scratched and scraped all the way up. Also damaged boiler cupboard which had to be replaced. Heatable rang and asked me about there service, told them said they would investigate and get back to me but never did.
Shocking service, l avoid if you want a proper job doing
Hello Carl,

I'm sorry to hear that you're not happy with the service Heatable provided.

As discussed during our follow up call, we asked for some images of the 'damage' which was caused to your property so that our after sales team could investigate it further, unfortunately, they do not appear to have received anything from you?

Having spoke directly to the engineer, he advised that the space around the boiler had quite a few belongings (fishing tackle etc). He had to move it all in order to properly access the space around the boiler. If these were not put back as they were originally, I can only apologise.

From what I can see, the actual installation, was carried out to a high standard. I feel that a 1 star review does not properly reflect the overall service which you received.

Again, I'm sorry to hear that you weren't 100% satisfied with Heatable.

If you would like to discuss this further, please contact the team on 0330 113 1333.

Regards,
Sam (Founder)
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Heatable is rated 4.91 based on 1,214 reviews