Your Health Store Reviews

Name: Your Health Store
Address: 52 North Rd, 52 North Rd, Lancashire
Rating: 4.69

4.7 Rating 102 Reviews

91 %

of reviewers recommend Your Health Store

4.7

Based on 102 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01524388555

Email:

enquiries@healthstoreexpress.co.uk

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Your Health Store 5 star review on 16th October 2023

Konrad T

Cheryl D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Good price. Excellent delivery time”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Excellent speedy service and good prices. Will use again in the future.”

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Posted 1 year ago

“Good communication good service”

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Posted 1 year ago

“Happy with the products, I will recommend to anyone”

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Posted 1 year ago

Thank you for your review Paul and thank you for shopping with us. -Ryan

Posted 1 year ago

“great seller ,quick delivery”

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Posted 1 year ago

Thank you for your wonderful review. We hope you choose Your Health Store again. -Ryan

Posted 1 year ago

“reliable delivery, prices are much better than other places”

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Posted 1 year ago

Thank you for choosing to shop with us and for leaving us a great review. -Ryan

Posted 1 year ago

“Sent wrong item, basically a cheaper version & strength of the item i actually ordered. Then had hassle of packing the item, getting to a post office and had to send using own packing, 1st class recorded. Although they said they would reimburse postage and amount for item on receipt of receiving it, they didn't and had to chase them to issue the refund. I sourced the item i wanted from elsewhere. Advise to check items properly from this retailer sends you as you might get fobbed off with a cheaper, less strength item in the hope you might not notice.”

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Posted 1 year ago

Hi Dipesh, As discussed via email the item was sent out as a genuine mistake by a member of our team. We asked if you could send pack the parcel as we believe this a quicker process to receive the item back to our store. We have also advised via email that the return postage you paid is fully refundable and our member of our team refunded you for this postage. I do not believe you were "fobbed off" as our team rectified the issue as soon as it was brought to our attention. We always aim to resolve customer queries as soon as possible and, unfortunately, this time we got it wrong however from looking into your case I believe we did everything we could to resolve the problem for you and see right by you as a customer. I would like to reiterate that we in no way substitute items when they are placed on our website for lesser products but behind the website is a human element and sometimes when dealing with large volumes mistakes can be made. The member of our team has already apologised through email so I feel this review is unjust. Regards, Ryan

Posted 1 year ago

“It's very good but I need to place an order for anxiety disorders and depression thanks”

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Posted 2 years ago

“Thank you for the quick delivery. Items arrived intact”

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Posted 2 years ago

“first purchase fast delivery keep it up”

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Posted 2 years ago

“Fast and good Service. Great prices!”

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Posted 2 years ago

“I had no confirmation and have not received my order or when it is due”

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Posted 2 years ago

Hi Marian, Thank you for taking the time to leave a review. As your order was placed after 2:30pm on Friday it will have only been dispatched yesterday due to Royal Mail only picking up parcel Mon-Fri from us. You should receieve communication from Royal Mail regarding your delivery. Apologies you feel we have missed the mark this time as customer service is key to us and we always aim to respond to customers problems. The Royal Mail 48hr service starts from the collection so your order should be with you by Wednesday/Thursday this week providing there are no delays with Royal Mail. If you do have any issues please do get in touch with us via email. enquiries@healthstoreexpress.co.uk Many Thanks Ryan

Posted 2 years ago

“Pleased with the service will purchase again in the future”

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Posted 2 years ago

“Excellent price. Prompt delivery and a personal message inside the packaging was welcomed!”

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Posted 2 years ago

“Good prices. Fast efficient service. Returning customer. Spoke to owner on previous purchase, she gave her time freely and was extremely knowledgeable and helpful.”

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Posted 2 years ago

“Cheapest online ,fast delivery!”

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Posted 2 years ago

“Absolutely top score good prices and so rapid at getting the orders sorted and away will definitely use again”

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Posted 2 years ago

“Thank you for delivering on time and for the personal note”

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Posted 2 years ago

Your Health Store is rated 4.7 based on 102 reviews