Healthful Pets Reviews

4.91 Rating 986 Reviews
98 %
of reviewers recommend Healthful Pets
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Read Healthful Pets Reviews
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Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN

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I have ordered from Healthful pets before with no problem at all but on this occasion my order did not arrive. I had some problem contacting them but this was due to a problem with their website. Once I was able to make contact, Kay got straight back to me. She told me that my package had fallen off their trolley (I did think this was a bit careless but at least she was honest!) and she sent out my package first class so it arrived the following day. What really impressed me was her honesty and her interest in my dog. Unfortunately he has cancer and Kay took the time to print out some nutritional information to send to me along with some treats for my dog. It is due to this personal attention that I am giving Healthful Pets a "very good" rating. I will continue to buy from them as long as I have my lovely old boy and will write again regarding receipt of my goods in the future.
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Posted 2 weeks ago
Excellent customer service & very quick to process and post out order.
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Posted 2 weeks ago
The website is informative and easy to use, the service is excellent and I really appreciated the hard copy giving me the information on the products that I chose. I will definitely order again.
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Posted 2 weeks ago
A great selection of quality products and plenty of helpful advice when necessary.
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Posted 2 weeks ago
Very good service helpful friendly and arrived very quick would recommend
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Posted 2 weeks ago
Handy handful of dog soap
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Posted 2 weeks ago
Super fast delivery.
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Posted 3 weeks ago
fab customer service fast postage. fair prices
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Posted 3 weeks ago
Good delivery. Lights are Good and well made. Dogs haven't,tested them yet by swimming.
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Posted 3 weeks ago
Good service, fair prices, speedy delivery.
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Posted 3 weeks ago
Quick delivery
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Posted 3 weeks ago
Outstanding customer service, above and beyond. Ordered on a Friday evening desperately needing products for my kitten's flea situation. I made a bit of a mess ordering with the wrong bank card. Immediately received a phone call from Healthful Pets. They kindly offered to cover the cost of next day Saturday delivery before 1pm even though i had missed the cut off time!! I quickly reordered using the correct card this time. Received a refund for the mistake in no time. Exceptional. Already recommended to friends and family. Kitten loves her new toys and organic cat food too. You've earned a loyal customer. Excited to shop again. Many thanks, Ana.
1 Helpful Report
Posted 3 weeks ago
The digestive enzymes are working well for my dog, in just a few days, thank you
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Posted 3 weeks ago
Great product and wonderful service Thank you x x
1 Helpful Report
Posted 3 weeks ago
Fab
1 Helpful Report
Posted 3 weeks ago
Many thanks John for leaving this 5 star review. We are pleased that you are happy. Regards Kay
Posted 3 weeks ago
I received my order within 24 hours - fantastic service!
1 Helpful Report
Posted 3 weeks ago
Hi Vicki. Many thanks for leaving such a lovely review. Glad that you are happy with the service. Regards Kay
Posted 3 weeks ago
Fabulous service and quick delivery
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Posted 3 weeks ago
Hi Emma,
Many thanks for the kind review on our services. Best wishes, Phoebe
Posted 3 weeks ago
Always quick to respond with prompt delivery
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Posted 3 weeks ago
Thank you for the review. Kind regards, Phoebe
Posted 3 weeks ago
Very happy with product and fast shipping. Thank you.
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Posted 3 weeks ago
My order was well packaged and arrived promptly.
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Posted 3 weeks ago
Healthful Pets is rated 4.91 based on 986 reviews