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Healthful Pets Reviews

4.9 Rating 2,348 Reviews

98 %

of reviewers recommend Healthful Pets

Company Reviews

Product Reviews

4.9

Based on 2,348 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Healthful Pets 5 star review on 28th December 2023

Valerie Strawford

Healthful Pets 5 star review on 16th October 2022

Dorothy F Tickle

Healthful Pets 5 star review on 16th October 2022

April Wilkinson

Healthful Pets 5 star review on 8th September 2022

Pauline Webster

Healthful Pets 5 star review on 8th September 2022

Pauline Webster

Healthful Pets 5 star review on 11th August 2022

Healthful Pets 5 star review on 11th August 2022

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called in at the shop, it was my first visit and I didn't realise it was delivery day. No problem and I was given lots of information. My dog had been scratching and moulting for about 3 months. I was given information about allergies and the last 3 newsletters. I bought natural treats and some things for my friend. It all turned out the scratching was just down to a very heavy moult and my dog has now settled down. Thanks for your help and I will certainly recommend you. Pauline Hage and Chester.”

Posted 1 year ago

“VermX for cats intestinal cleansing appears to have no detrimental affects on our cat - very well suited. Received promptly.”

Posted 1 year ago

“Hi, I still have not received the tablets that I ordered. I had let over a week go by and telephoned to ask where this small order was. In full understanding I felt that the delay was due to continued disputes with the mail services. Sadly, I took my dog for the vet ,s opinion for his worsened mobility problem , all due to operation back in April to remove fatty lumps, and I felt the tablets may have helped if any muscle damage may have occurred. So rather than immediately taking Bo back to see the vet, I was willing to try your muscle building med, to see if they could of helped at all. I will return them if still they might reach me. I am now requesting that my payment be credited back to me. This was my first order placed with Healthful Pets. I blame the post for this. Brenda Hinton”

Posted 1 year ago

Hi Brenda I am so sorry to hear this. We will liaise with you directly on this to get this soted out. Unfortunately this has been a terrible time. Unfortunately your order was placed in early December just after the Black Friday weekend and the build up in the usual Christmas volumes. This seems to be the worst period for the Royal Mail delays. As soon as we realised there was a problem we switched off standard Royal Mail services and offered a DPD Courier service at a discounted rate. Royal Mail unfortunately were seeing delays of up to 14+ days and in some instances items have just not been delivered. We can only apologise for this. We have never known anything like it and there has also been a knock across all networks. We appreciate your patience at this difficult time. Regards Kay

Posted 1 year ago

“Was very impressed, will certainly use this company again.items were dispatched the same day and arrived 48 hours later”

Posted 1 year ago

“Excellent service and good prices. A wide range of quality products”

Posted 1 year ago

“So impressed with keepers mix just finished large pot, my Corgi a different dog happy, Playful,full of energy, coat soft and thick,watery eye stopped, just like a pup again And will be 7 in June !! Just bought another tub !! Give it a try won't be disappointed..”

Posted 1 year ago

“Goods arrived promptly. Was kept informed of order progress and despatch, even received an invoice for ease of reference. Very pleased with the whole process, and would happily buy again.”

Posted 1 year ago

“Items arrived on time and well packaged although my cat still managed to locate her present before I'd opened it!”

Posted 1 year ago

“Good service”

Posted 1 year ago

“So far so good. Only been using for a couple of weeks but friends recommended it to me and said it was fantastic.”

Posted 1 year ago

“Great service, fast delivery and fantastic range of products. My Staffy cross was having digestion issues at 16 years old and I was looking for a supplement to help, thankfully healthful pets had the answer! (Very much reccommed Adored Beast Gut Soothe for Dogs!)”

Posted 1 year ago

“I was very impressed as my order was delivered within three days of ordering. The canine joint plus is well worth the money as it’s really improved my 15yr old dogs mobility in her back legs.”

Posted 1 year ago

“Brilliant toys Ollie the Octopus and Crab My2 boys just love them Great price too”

Posted 1 year ago

“speedy prompt service - excellent products”

Posted 1 year ago

“Product arrived nicely packaged.”

Posted 1 year ago

“I came to your website because Green & Wild had sold out of Yakkity sticks. I bought the XL as well as the L size and frankly, there's a Very Small Difference between the two considering the price difference. I doubt my Weimaraner will care ;-) and I bought two small ones as Christmas presents for other dogs. I made up the order with biscuity and liver treats which will be useful in her Kong. Since we rescued her exactly 3 years ago, she's had zero sugary treats but she's still hyper as she nears her 6th birthday. Will be back for more I'm sure.”

Posted 1 year ago

“Easy to order. Kept me informed re. delivery. Got product within allotted time. Product was as described. Will order again.”

Posted 1 year ago

“The Vitality product I ordered arrived quickly and safely. It smells and looks disgusting but my cat doesn't seem to mind and I can see he is a lot better already. I recommend it.”

Posted 1 year ago

“Very fast service - well packaged.”

Posted 1 year ago

“i am always so greatful to all the team at Healthful pets. Your advice and support is second to none. This is why i use your company time and time again. fantastic . thank you.”

Posted 1 year ago

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Healthful Pets is rated 4.9 based on 2,348 reviews