Health, Fitness Education (HFE) Reviews

2.0 Rating 8 Reviews
25 %
of reviewers recommend Health, Fitness Education (HFE)
2.0
Based on 8 reviews
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Anonymous
Anonymous  // 01/01/2019
utter filth - not good at all, they just want money and pretend you can get useful training
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Posted 2 months ago
I’m writing this review on behalf of my mother who is very ill. She’s been teaching Pilates for almost 20 years and after attending a few reformer classes she fell in love with it and wanted to pursue her interest, so she booked herself onto a course paying the full amount upfront in August for the course starting in November. Unfortunately, in September she had to undergo a minor routine operation (with short recovery time) but encountered some complications leading to a second more invasive surgery. Needless to say, the stress on the family was enormous, dealing with the possibility that she may not  survive. With a view to remaining positive and looking to the future we contacted HFE to request that her course be deferred to next year in order to allow her enough time to fully recover. After several conversations between the company with my father and myself . It was clear that this company does not have a compassionate bone in its entire organisation. When requesting a deferment we were met with “our company policy says … if you agree to defer by date X we will charge you £100 if you defer after this date we will charge you an additional £250.” What an utter disgrace. Through no fault of my mother’s, she was hospitalised and as a result nearly died, yet these people hide behind their company policies and are trying to squeeze even more money out of her. After 2 months in hospital and a further month receiving treatment in a neurological rehabilitation centre my mum has finally been discharged just in time for Christmas. She has missed so much in the last 3 months: her livelihood, time with her grandson, milestone birthdays, her daughters wedding and the opportunity to get back to work and further her career. HFE your lack of compassion is astounding and you should be ashamed of yourselves.
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Posted 1 year ago
I would like to voice my utter frustration of the length of time it take this company to assess my aqua video. 20 days is far to long to wait!!! I have been waiting now 18 days and in that time I’ve lost to opportunity to earn over £450 . Why does it take so long? And If I refer now after waiting 20 days it means it will be another 20 plus days to resubmit and wait! Shocking !! Would not recommend
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Posted 1 year ago
I recently experienced a certificate 3 diploma course and thought to give a review after the online and face to face components. I started the course with high 5 star expectations and finished with this review. Firstly, the course lost its' first star by being 8 Miles from the city centre it was advertised. As an essential worker during the week; I lost many hours on the weekend travelling to the course and in addition I had to pay for a hotel for two of the days just to be on time. Another lost star came from the suitability of the venue. My course required a lot of time on mats and the choice of a room primary used for events and celebrations could hardly be rated highly as a suitable exercise venue. The course lost another star with the instructors missing opportunities to provide pastoral support and going past expectations. Finally, the last star was missed when I compared it to the two other YMCA based courses I have completed (I don't finish this one). Other courses have been adaptable to full-time workers enrolling and then completing courses. HFE was inflexible and unsympathetic in assessing my needs and I would definitely not recommend REPS members or other working professionals; enrol in HFE's courses.
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Posted 3 years ago
Give that poor girl her money back this is disgusting practice!!!
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Posted 4 years ago
Thankyou to Lynsey Hall and Dawn Rafferty for the push and support through out my yoga course. I am 93% the way through it now with a small step to go . They were great support when i felt like giving up, Lynsey just a phone call away and very prompt in getting back to me when i was struggling with the work and Dawn was very inspirational on the corse and discriptive in areas that i struggled in. These lady's are here to help you through your corse as they want you to achieve and go on to do well . Thankyou lovely ladys your doing a fantastic job. Love Emma from Colwinston, South Wales
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Posted 4 years ago
Good experience!
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Posted 5 years ago
Terrible company, services, material and support provided. Very unorganised, unprofessional and do not do business in good faith. I would advice people to pay the extra money and go elsewhere.
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Posted 6 years ago
Health, Fitness Education (HFE) is rated 2.0 based on 8 reviews