Hawkin's Bazaar Reviews

4.52 Rating 1,008 Reviews
89 %
of reviewers recommend Hawkin's Bazaar
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 94%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.55 out of 5
Read Hawkin\'s Bazaar Reviews

About Hawkin's Bazaar:

Hawkin’s Bazaar is the one stop shop for toys, gifts, gadgets, drones and anything else that can put a smile on your face.

Visit Website

Email:

help@hawkin.com

Location:

Yare House,62-64 Thorpe Road

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Outstanding customer service. Contacted looking for spare parts and was sent a new item instead! Very friendly, helpful service. Super quick delivery.
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I liked the speed and efficiency of the delivery and also the ease with which I could find fun things to buy! Great fun searching and taking me back to my childhood - my whole family thought it was great fun getting a stretchy alien each for Christmas and we had lotsa fun playing with them!
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I have no grouse with the goods - when I got them. My complaint is that the delivery company, DPD, were a farce. They made no attempt to deliver to the correct address. I was in all day. They sent a photo of where they had tried to deliver (nowhere near me). I rejected the offer to retry in 5 days as I needed the items urgently and opted to drive to a collection point some distance away. For this failed service I had to pay an extra £3.49!
1 Helpful Report
Not what I was expecting, even though the stockings where at a reduced price they were not worth it!!!!!!!
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Fantastic customer service! Contacted Hawkin's Bazaar to inquire about some spare blades for a drone I had recently purchased. Unfortunately the blades were not sold as a separate part for this model, however the person who answered my enquiry (Anthony) went out there way to find me some from around the office and post them to me free of charge.
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I get emails tempting to shop online but when you proceed to check out they say unfortunately they are unable to ship any orders at this time. When I emailed customer services to ask them if this was correct they replied unfortunately we are unable to ship any orders at this time. Our local branch in Truro is closing down . I wonder if Hawkins Bazaar are in serious financial difficulties ? Are the administrators getting ready to knock on their door ?
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Very easy site to use very easy to order great service and communication from the company.
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Very disappointing gifts in the prefilled adult Christmas stockings. I have bought them previously and they were really good but this time the gifts appeared to be aimed at a 14 year old. The only thing that made them an adult stocking was the inclusion of an “alcohol jelly mould”. I did email the company after Christmas to inform them of my disappointment but haven’t had a reply. I’m not expecting nor asked for any form of compensation but would have liked an acknowledgement and explanation for the gift choices that they appeared to find acceptable for an adult. I won’t be using them again.
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Great Price, but delivery could be much faster - when I upgraded to 2-3 day premium delivery I assumed that I would that the delivery would be on the second and 3rd was just in case and technically the delivery took longer as it was over 72 hours from order to delivery - what is more annoying is that the dpd label says next day - so it could easily have been much faster, basically what your paying for is speed of dispatch (with delivery your where only just cheaper than amazon - but they do fast delivery much more effectively)
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Very easy to order and very quick delivery. I haven’t seen the content of the Christmas stocking I ordered but the recipient was very happy. It’s very convenient that we can order filled stockings online and have them delivered.
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I've bought 6 filled stockings and they are amazing, my only upset is that everyone had socks in theirs except mine lol x
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Ordered some stocking fillers for Christmas, as they were so different from the run-of-the mill toys. They were good quality at a god price. Arrived well in time. Really pleased
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problems with small value items missing too much bother to chase!
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excellent service and good value for money.
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I was a bit disappointed as I bought to Harry Potter Diaries and one of the pens didn't work. I think it was the design of the pack that allowed the pen to be easily pressed on and the battery wore out. To be fair, the service and delivery was great up to that point and I haven't emailed to get this rectified, so can't review the customer service.
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first class service from the time of ordering to picking up in shop .Well done and Thank you
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Great service. Quick delivery. Fun things to choose from.
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Always get great service from Hawkin's Bazaar.
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It's good shop, lots variety and nice things. we got the adult pre filled stockings at christmas unfortunately majority of it was just kids junk so that was disappointing. We opened our early and could literally just add extra stuff to the kids stockings. So I wouldn't do the pre filled things again but I'd probably buy something I actually needed if they had it as the quality is good from here
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The item ordered was exactly as described, a good price and with quick delivery. Would be very happy to use Hawkin's Bazaar in the future.
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Hawkin's Bazaar is rated 4.52 based on 1,008 reviews