Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.70

4.7 Rating 27,349 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 27,349 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@hauteflorist.co.uk

Location:

Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough
Halifax
HX3 5AX

Write Your review

Tell us how Haute Florist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Haute Florist 5 star review on 25th April 2024

3482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers, arriving next day as requested.”

Helpful Report

Posted 4 days ago

Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you found our service exceptional. We're delighted that the beautiful flowers you ordered arrived exactly as requested, the next day. It was our pleasure to bring a touch of beauty into your life. We hope to serve you again soon!

Posted 1 day ago

“Great choice of arrangements that are distinctive and different from other online florists. My wife loved this arrangement and said they were the most beautiful she’d ever received. The picture shows the flowers after 4 days.”

Haute Florist 5 star review on 21st April 2024

Helpful Report

Posted 4 days ago

Dear Gordon, thank you so much for your outstanding 5-star rating of Haute Florist! We appreciate your kind words and are thrilled to hear that your wife loved the arrangement. Thank you for your support and for choosing Haute Florist. We hope to serve you again in the future! Warm regards, Rosie

Posted 1 day ago

“Beautiful flowers, delivered on time.i would use you again in the future.”

Helpful Report

Posted 4 days ago

Dear John, thank you so much for your 5-star rating of Haute Florist! We truly appreciate your kind words and recommendation. We are thrilled to hear that you found our flowers beautiful and that they were delivered on time. We take great pride in providing top-notch service to our valued customers, and we're glad to know that we've met your expectations. We look forward to serving you again in the future and creating more stunning floral arrangements for you. If there's anything else we can do for you, please don't hesitate to reach out. All the best, Rosie

Posted 1 day ago

“Amazing Flowers Stunning Great Delivery Thank you Would definitely recommend 👌👏👏”

Helpful Report

Posted 4 days ago

Dear Carole, thank you so much for your fantastic 5-star rating and review of Haute Florist! We are thrilled to hear that you found our flowers amazing, and stunning and that the delivery service was top-notch. Your positive feedback means the world to us! We sincerely appreciate your kind words and are grateful for your recommendation. It's customers like you that make us love what we do. We will continue to strive for excellence in providing beautiful flowers and exceptional service. Thank you again for choosing Haute Florist. We look forward to the opportunity to serve you again in the future. Best regards, Rosie

Posted 1 day ago

“Very pleased with the flowers”

Helpful Report

Posted 4 days ago

Dear Irene, thank you so much for taking the time to give Haute Florist a 5-star rating! We truly appreciate your kind words and your support. We look forward to serving you again in the future and providing you with more beautiful blooms. If you ever need anything, please don't hesitate to reach out to us. Thank you once again for choosing Haute Florist! Warmest regards, Rosie

Posted 1 day ago

“Simple to order, efficient delivery”

Helpful Report

Posted 4 days ago

Dear John, Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Thank you once again for choosing Haute Florist. We look forward to serving you again in the future! Best wishes, Rosie

Posted 1 day ago

“Beautiful flowers”

Helpful Report

Posted 4 days ago

Dear Laura, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and support for Haute Florist. It's customers like you that make our job so fulfilling. Once again, thank you for your amazing review. We hope to have the opportunity to serve you again in the future! Best regards, Tom

Posted 1 day ago

“Beautiful website and next day postage. Flowers arrived protected and fresh. Couldn’t ask for more. I will be recommending Haute Florist to everyone.”

Helpful Report

Posted 5 days ago

Dear Tanya, Thank you so much for your stellar 5-star review of Haute Florist! We are thrilled to hear that you found our website beautiful and that our next-day postage service worked perfectly for you. We always strive to protect and deliver our flowers at their freshest, so it's fantastic to know that we exceeded your expectations in this regard. Once again, thank you for choosing Haute Florist! Warm regards, Rosie

Posted 1 day ago

“Delivered on time and while I didn’t see the flowers, I had more than one person tell me they were beautiful.”

Helpful Report

Posted 5 days ago

Dear Nathan, thank you so much for taking the time to rate Haute Florist with 5 stars! We truly appreciate your feedback and are thrilled to hear that your flower delivery was a success. Delivered on time and with the feedback from multiple people confirming how beautiful the flowers were, we couldn't be happier! We strive to provide the highest quality and most stunning arrangements, so it's incredibly rewarding to hear that we have met your expectations. We look forward to serving you again in the future! Warm regards, Haute Florist Support

Posted 1 day ago

“Abysmal. Pathetic small bouquet which was supposed to be an £80 large bouquet. I am really really disappointed. My mum was supposed to get a beautiful bouquet for her birthday but in reality I could have bought a better bunch of flowers from the motoway services. I shall never use these rip off merchants again”

Helpful Report

Posted 5 days ago

Thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience with Haute Florist. We sincerely appreciate your honesty and apologise for the disappointing experience you had. We truly understand how important it is to ensure that our customers receive the quality and value they expect from our service, and we deeply regret falling short of your expectations on this occasion. Your feedback has brought our attention to the areas where we need to improve. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Tom

Posted 1 day ago

“My daughter was very happy with her hand tied bouquet. She sent a picture & they looked beautiful”

Haute Florist 5 star review on 20th April 2024

Helpful Report

Posted 5 days ago

Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your feedback and are delighted to hear that your daughter was incredibly happy with her hand-tied bouquet. Our team takes great pride in creating beautiful arrangements, and it brings us immense joy to know that we were able to deliver a stunning bouquet that exceeded your expectations. We look forward to serving you and your loved ones again in the future!

Posted 1 day ago

“I accidentally ordered through Haute Florist,thought I was on the M and S website but the recipient of my gift of flowers was delighted ---so all was well! The bouquet [country wild garden] looked beautiful and arrived the next day as requested. I would certainly consider using this supplier again”

Helpful Report

Posted 5 days ago

Dear Trish, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind feedback. Once again, thank you for choosing Haute Florist and for sharing your positive experience. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 day ago

“I had a problem with my order, some flowers had been missed, but this was quickly resolved by James.C. There was regular, speedy response to my emails and the problem quickly resolved. The flowers received were beautiful and fresh and I will definitely use Haute Florist in future.”

Helpful Report

Posted 5 days ago

Dear June, Thank you so much for your 4-star rating and for choosing Haute Florist! We are thrilled to hear that you were pleased with the beautiful and fresh flowers you received. We apologise for the missed flowers in your initial order, but we are glad that James was able to quickly resolve the issue for you. Our goal is to provide excellent customer service, and we appreciate your kind words regarding our regular and speedy email responses. We look forward to serving you again in the future, and please don't hesitate to reach out if you need anything else. Best regards, Rosie

Posted 1 day ago

“Great service !!! Flowers were lovely ! Arrived right on time !! Definitely recommend ! Ordered from Canada ni problems at all !”

Helpful Report

Posted 5 days ago

Dear Urusa, Thank you so much for giving Haute Florist a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. We are grateful for your recommendation and are thrilled to have exceeded your expectations. Your trust means a lot to us, and we look forward to serving you again in the future. Warm regards, Rosie

Posted 1 day ago

“Flowers & chocs arrived on correct day , my neice text me to say the flowers were beautiful was happy she liked them”

Helpful Report

Posted 5 days ago

Dear Karen, Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that your niece loved the flowers. We are also glad to know that the flowers and chocolates arrived on the correct day. Your satisfaction is our top priority, and we are delighted that everything went smoothly. Thank you once again for choosing Haute Florist. Best regards, Katie

Posted 1 day ago

“Fab flowers prompt delivery would use again 😊”

Helpful Report

Posted 5 days ago

Dear Sheila, Thank you so much for taking the time to rate Haute Florist with four stars! We truly appreciate your feedback and we're thrilled to hear that you had a positive experience with us. We're glad to know that our fabulous flowers and prompt delivery met your expectations. Your satisfaction means the world to us, and we're grateful for the opportunity to serve you. Thank you once again for your kind words and for choosing Haute Florist. We hope to have the pleasure of assisting you again in the future! Best regards, Rosie

Posted 1 day ago

“The flowers I ordered were delivered on time & my friend was very happy with what she received so wouldn’t definitely be using Haute florist again 💐”

Helpful Report

Posted 5 days ago

Dear Sharon, thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your kind words and are thrilled to know that the flowers you ordered were delivered on time and brought joy to your friend. We are delighted that our efforts could contribute to a happy recipient, and we look forward to serving you again in the future. Warmest regards, Tom

Posted 1 day ago

“I bought these for my dad's partner and she absolutely loves them! Even said the packaging they came in, was excellent! 💐”

Helpful Report

Posted 5 days ago

Dear Sarah, Thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience. We're delighted to know that your dad's partner loved the flowers you purchased and even commented on the excellent packaging. We take pride in ensuring that every aspect of our service, from the quality of our floral arrangements to the presentation, exceeds expectations. Your kind words have made our day, and we're grateful for your support. Should you require any further assistance or have any other floral needs in the future, please don't hesitate to reach out. We'll be more than happy to assist you. Once again, thank you for choosing Haute Florist and for your fantastic review. We look forward to serving you again soon! Warmest regards, Rosie

Posted 1 day ago

“All good arrived on time”

Helpful Report

Posted 6 days ago

Dear Richard, Thank you so much for your 5-star rating of Haute Florist! We are thrilled to hear that you had a positive experience with us. Your feedback truly means a lot to our team. We are glad to know that your order arrived on time and that everything was perfect. Customer satisfaction is our utmost priority, and we are constantly striving to provide the best service possible. Once again, thank you for choosing Haute Florist. We hope to serve you again in the future! Best regards, Katie

Posted 1 day ago

“The recipient was really happy with the flowers. Thank you.”

Helpful Report

Posted 6 days ago

Dear Mohammad, Thank you so much for your five-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are pleased to know that the recipient of the flowers was really happy with them. Bringing joy to our customers' loved ones is our utmost priority, and your kind words serve as a great encouragement for us to continue delivering beautiful arrangements. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Warm regards, Rosie

Posted 1 day ago

Haute Florist is rated 4.7 based on 27,349 reviews