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Haute Florist Reviews

4.7 Rating 27,284 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

4.7

Based on 27,284 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@hauteflorist.co.uk

Location:

Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough
Halifax
HX3 5AX

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Haute Florist 5 star review on 18th April 2024

Siobhan Johnson

Haute Florist 5 star review on 17th April 2024

Nicki Allan Nicola Allan

Haute Florist 5 star review on 17th April 2024

Haute Florist 5 star review on 16th April 2024

Haute Florist 5 star review on 16th April 2024

Haute Florist 5 star review on 15th April 2024

Haute Florist 5 star review on 15th April 2024

3471

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and beautiful flowers”

Posted 2 days ago

Dear Donna, Thank you so much for awarding Haute Florist with a fantastic 5-star rating! We are thrilled to hear that you had such a positive experience with us. At Haute Florist, we strive to provide excellent service and beautiful flowers, so it's delightful to know that we met your expectations in both aspects. Your encouraging words mean a lot to our team, and they serve as motivation to continue delivering top-notch service and breathtaking floral arrangements. We genuinely appreciate your feedback and look forward to serving you again in the future. Warm regards, Katie

Posted 1 day ago

“Delivered exactly what I asked for and am delighted with them”

Posted 2 days ago

Thank you so much for your exceptional 5-star rating of Haute Florist! We truly appreciate your kind words and support. We are absolutely thrilled to hear that we delivered exactly what you asked for and that you are delighted with your floral arrangement. Our team works diligently to ensure that every customer's expectations are not only met but exceeded. Warmest regards, Rosie

Posted 1 day ago

“My friend says the flowers are beautiful and they were delivered exactly when I expected although only ordered 48 hours in advance.”

Posted 2 days ago

Hi Victoria, thank you so much for giving Haute Florist a 5-star rating! We truly appreciate your feedback and are thrilled that we were able to meet your expectations. We are delighted to hear that your friend found the flowers to be beautiful. Our team takes great pride in creating stunning arrangements that bring joy to our customers' lives. Additionally, we understand the importance of timely delivery, and we make it a priority to fulfil orders promptly. Thank you once again for choosing Haute Florist. It was our pleasure to serve you, and we hope to have the opportunity to assist you again in the future. Warm regards, Rosie

Posted 1 day ago

“Wonderfully elegant sympathy flowers that arrived so quickly and were very reasonably priced. Make it easy to order from the US to be delivered in the UK.”

Posted 2 days ago

Dear Valerie, Thank you so much for your glowing 5-star review of Haute Florist. We truly appreciate your kind words and are thrilled to hear that you found our sympathy flowers wonderfully elegant. We take great pride in providing our customers with high-quality products at reasonable prices, so we're glad to know that you found our pricing satisfactory. We understand that timely delivery is essential, especially when sending flowers across borders. Our team works diligently to ensure that all orders are swiftly dispatched for a prompt arrival, no matter the distance. Once again, thank you for choosing Haute Florist and taking the time to share your positive experience. We look forward to serving you again in the future. Warm regards, Katie

Posted 1 day ago

“Flowers are lovely, delivered on time and communication is great. Thank you. Highly recommended!”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 day ago

“they are lucky to get one star from myself i am disgusted in what i received i have tried to contact them regarding the flowers i paid for and received where two totally different flowers not happy DO NOT RECOMMEND!”

Posted 3 days ago

Thank you so much for taking the time to share your feedback on Haute Florist. We sincerely appreciate your perspective and apologise for the disappointment caused by receiving the wrong flowers. We understand how frustrating and disheartening this must have been for you. If not done already, please could you send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 1 day ago

“Gorgeous bouquet delivered on time would use again”

Posted 3 days ago

Thank you so much for your fabulous 5-star rating of Haute Florist! We appreciate your kind words and are thrilled to hear that you loved the gorgeous bouquet we delivered on time. We are delighted to have provided you with a wonderful experience, and we look forward to serving you again in the future.

Posted 1 day ago

“I was a recipient of 2 bunches of flowers from this retailer. In both cases several flowers were dead on arrival. Other species lasted a couple of days. Given the species included, they were probably from Africa, thus adding air miles. The reason I received 2 separate bunches was because I sent a photograph of the first to the sender who then complained to Haute that these were not the ones they ordered. Haute sent a second bunch free to compensate. Haute’s marketing is very upmarket, but watch out for your use of apostrophes. Unfortunately, the website does not reflect the quality of the product.”

Posted 3 days ago

Thank you for taking the time to share your feedback about your experience with Haute Florist. We truly appreciate your honesty and the opportunity to address any concerns. Please accept our sincere apologies for the disappointment caused by the condition of the flowers upon arrival. It's disheartening to hear that several flowers were dead and did not last as long as expected. We understand how frustrating this must have been for you. Regarding our marketing and the use of apostrophes, we appreciate your observation and will certainly take it into consideration for future improvements. Once again, we genuinely appreciate your feedback and the time you took to share your experience with us. Warm regards, Rosie

Posted 1 day ago

“My family were delighted with the delivery. It arrived just when they needed them”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 day ago

“Beautiful display as described on time...perfect!”

Posted 3 days ago

Thank you so much for taking the time to give Haute Florist a 5-star rating! We truly appreciate your support and recommendation. Should you require any floral arrangements in the future, please don't hesitate to reach out to us. We would be honoured to assist you again. Once again, thank you for your kind words and for choosing Haute Florist. We look forward to serving you in the future! Best regards, Rosie

Posted 1 day ago

“Beautiful flowers and very prompt, deffo use again!”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 day ago

“Disappointed in a word… only got them Friday, spent £40 and they are starting to die already after 3 days”

Posted 3 days ago

Dear James, thank you so much for taking the time to share your feedback about your experience with Haute Florist. We truly appreciate your honesty and value customers like you who help us improve. We apologise for the inconvenience caused by the flowers you received. We understand how frustrating it can be to have them starting to wither after just a few days. Our aim is always to provide fresh and long-lasting flowers, so we are genuinely sorry that we fell short of your expectations. I have located your order and can see that a fresh bouquet has been arranged. Warm regards, Rosie

Posted 1 day ago

“Gorgeous flowers!”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 day ago

“Always beautiful flowers”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 day ago

“My friend said they were some of the nicest flowers she had ever received. Thank you.”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 day ago

“Excellent quality blooms and reliable delivery. Can’t recommend this company enough….brilliant”

Haute Florist 5 star review on 15th April 2024

Haute Florist 5 star review on 15th April 2024

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 day ago

“Arrangement delivered on time and recipient was absolutely delighted. Would highly recommend.”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We genuinely appreciate your feedback and are delighted to hear that you had a positive experience with us. Best wishes, Katie

Posted 1 day ago

“Simply Beautiful. Fresh & vibrant. Stunning presentation. Presentation a game changer & my Haute Hat box flower's lasted for nearly 4 weeks. A wonderful gift.”

Haute Florist 5 star review on 15th April 2024

Haute Florist 5 star review on 15th April 2024

Posted 3 days ago

Dear Susan, Thank you so much for your wonderful 5-star rating of Haute Florist! We are delighted to hear that you found our flowers fresh, vibrant, and simply beautiful. Our team takes great pride in the stunning presentation of our arrangements, and we're thrilled that it was a game-changer for you. We strive to ensure that our flowers bring joy for as long as possible, so we're thrilled to hear that your Haute Hat box flowers lasted for nearly 4 weeks. Your kind words truly warm our hearts, and we're so glad that Haute Florist was able to provide you with such a wonderful gift. Thank you again for your feedback and for choosing Haute Florist! Warm Regards, [Your Name]

Posted 1 day ago

“Lovely flowers to cheer my friend up!”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with four stars. We truly appreciate your feedback and support. We are thrilled to hear that our lovely flowers helped to cheer your friend up. At Haute Florist, our aim is to bring happiness and beauty through our arrangements, and it's wonderful to know that we succeeded in doing so. Once again, thank you for choosing Haute Florist. We hope to have the pleasure of serving you again in the future. Warm regards, Rosie

Posted 1 day ago

“My friend received her bouquet and said it was the freshest prettiest bouquet she’s ever had”

Posted 3 days ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are thrilled to hear that your friend received the freshest and prettiest bouquet she's ever had. Providing our customers with top-quality and beautiful flowers is our utmost priority, and it's always rewarding to know that we've exceeded expectations. We are grateful for your support and hope to continue delivering exceptional floral arrangements in the future.

Posted 1 day ago

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Haute Florist is rated 4.7 based on 27,284 reviews