Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.63

4.6 Rating 3,257 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,257 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 23rd April 2024

L Shepherd

Turfonline 5 star review on 22nd April 2024

M Adamovici

Turfonline 5 star review on 18th April 2024

P Bistram

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything about Turfonline is first class. Online ordering was simple, the delivery was brilliant and on time and the product was exceptional. Would not hesitate recommending Turfonline to anyone. One very happy customer :)”

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Posted 3 years ago

“Ordered 35 sq meters of Sedum Eco -mat, delivery was as planned and communication was good by company who Delivered it on a pallet. Although still early days, the Sedum seems good quality and although only been down one week is showing signs of growth and healthy succulent plants within. So hopefully fingers crossed we will have a good healthy garden in the near future. We have used a slow release fertilizer recommended by Turfonline for the Sedum that was easy to apply.”

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Posted 2 hours ago

“Very pleased with the quality of turf supplied by Turfonline. The two pallet loads arrived on the appointed day in excellent condition for laying. Good value and good service. Would highly recommend.”

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Posted 3 hours ago

“Fantastic quality turf and delivery was spot on. Really happy with the service provided.”

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Posted 1 day ago

“Wildflower turf was delivered in good condition, and the turfs have taken well.”

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Posted 1 day ago

“Hi Good turf but had some issues with delivery (tried to rearrange) and sent you a question I did not get a response to”

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Posted 1 day ago

“This is an amazing product. I totally recommend it, especially for ordering during rainy periods. I'm so pleased with this product. The first pictures were taken one week after I put down the grass, and the last picture with the full image is from today, a month after planting. It looks so beautiful. Follow the steps on how to plant”

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Posted 1 day ago

“Very impressed with the helpful advice when I called. The sedum turf arrived as scheduled, two days after ordering, in excellent condition and has grown enthusiastically since!”

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Posted 5 days ago

“Quick and efficient delivery. Turf looks healthy and already some flowers after 10days!”

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Posted 1 week ago

“The turf rolls I purchased arrived in pristine condition and the topsoil mix is superb. I laid the lawn three weeks ago and it's growing like crazy! Highly recommended.”

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Posted 1 week ago

“Jubilee Turf settling in well.”

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Posted 1 week ago

“I ordered the meadowmat birds and bees and laid in late March. It arrived in great condition, and looks to have lots of different grasses and flowers. The driver called when he was about half hour out so I knew when it was coming. Was really easy to lay and, and it has already started blooming. Looking forward to having some proper wildflowers over the next few months and hopefully lots of bees!”

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Posted 1 week ago

“Excellent turf quality, no issues with the produce but the delivery of 2 pallets was left on the road. I understand its kerbside delivery but this shouldn’t be in the road, it was unsafe and when asked the delivery driver to put it on the path as a minimum, he said this wasn’t possible. This meant I had to immediately drive home from work to help my pregnant wife move the turf off the road as it was a safety hazard for cars coming round the corner.”

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Posted 1 week ago

“Brillant service - could not fault. With my measurements, online turf calculator + added 5% recommendation had right amount of turf for area to me covered. Laid 2 weeks ago with watering + rain turf is thrieving. Big "thank you" to delivery driver/team who showed great initiative and common sense and instead of leaving pallet in most easiest spot on the drive, took the trouble to deliberately put the pallet between garage door and car so did not block the car in or block the other garage door. Many thanks”

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Posted 1 week ago

“Although I love the turf that arrived and it was easy to lay and seems to have taken well, I also ordered seeds. Spoke over the phone to the company to confirm they would come with the turf and be delivered on chosen day that we paid for. This was a necessity as we had contractors in school to complete the work on a given day. The seeds however did not arrive. I called them and they promised to call back that day after looking into it. No one called. Since then I have been promised 3 calls back and an email - still had nothing. A chap on the phone suggested that when they eventually arrive, which can't be guaranteed - just send them back for a refund. This however did not resolve the issue of having people into school in the holidays to do work on the garden, without the seeds to do so. Who pays for their time ? Who pays for the postage back etc? There was no consideration for the wider issue and the fact that they were only purchased from this supplier due to the promise of guaranteed delivery on a chosen date. After chasing several times, I was promised twice that it would be taken up with a manager and they would email me with a solution/resolution - a week and 2 calls to chase later I still haven't had anything back. I am so disappointed as not only is it a lot of money out of my very small grant for school, but it has now put a halt on the whole project.”

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Posted 1 week ago

“Good service and good quality”

Turfonline 5 star review on 11th April 2024

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Posted 1 week ago

“Good Turf but Leatherjackets Found. The turf was delivered and was impressed, there were a few which were torn and a little ripped but not an issue, its turf at the end of the day and would be fine once it’s down. During laying though I did find several LIVE leatherjackets which were a cause of concerns as we all know the devastation they can cause on the lawn. They were quickly ‘dispatched’ but I’m somewhat concerned whether there was an infestation in the turf which could kill it off after a single season or whether I’m going to have to pay for a series of leatherjacket treatments… time will tell!”

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Posted 1 week ago

“Very healthy turf. Easy to order and delivered on time. Will certainly order again”

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Posted 1 week ago

“Very good customer service and great turf quality!”

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Posted 2 weeks ago

“Delvered on time, great quality, reasonably priced and ready to lay. Very happy with both the soil and turf.”

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Posted 2 weeks ago

“The quality of the live products is exceptional. The turf I bought was in excellent condition and it has taken well to the garden since laying 2 weeks ago with regular watering. (raining). I dropped 1 star because when you order from their turfonline website they do not offer anything other than a pallet delivery. I needed to order some more harroden roots fertiliser and in the end had to order through Amazon (but still came from Turf Online) rather than order direct from them.”

Turfonline 4 star review on 8th April 2024

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Posted 2 weeks ago

Turfonline is rated 4.6 based on 3,257 reviews