Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.63

4.6 Rating 3,257 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,257 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 23rd April 2024

L Shepherd

Turfonline 5 star review on 22nd April 2024

M Adamovici

Turfonline 5 star review on 18th April 2024

P Bistram

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“36m of sedum delivered - driver extremely courteous and pleasant. Unfortunately, around 8m ie., rolls on on the top of the pallets extremely dry - may not survive. Laid and watered within 4 hours so will wait and see.”

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Posted 3 years ago

“The quality of the turf and price very good, my only Criticism was the delivery company driver was very rude when dropping off turf!! This wouldn’t stop me using them however as everything went like clock work”

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Posted 3 years ago

“We bought the shadesman 20m square. We gave two rolls left over so pretty much must used up! We’ve just laid the grass a few days ago and seems great quality, and best for our garden - we have 260 degree round garden and we have created a elongated area bordered with sleepers within which the grass lies - majority of garden is on shade so seemed the best turf to get. We are watering it everyday so effect is still to be noted but so far so good and happy with delivery too.”

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Posted 3 years ago

“Excellent live chat service. Lovely quality turf. The only reason I haven't given a 5 star review is that when it arrived a few of the bottom layer turf rolls were hanging off the pallet. Other than that very happy. Delivery driver was really helpful too!”

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Posted 3 years ago

“Looked perfect in my garden and for the price, it exceeded my expectation!”

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Posted 3 years ago

“Very pleased with the turf bought, it arrived safely in good condition and has now rooted nicely and is growing vigorously. The fertilisers I bought seem to be fine but the package was quite extensively damaged which could have seen the products not arriving in their entirety!”

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Posted 3 years ago

“The ordering and delivery was easy to do and arrange. The scotsman doing the delivery was willing to do beyond what I expected. It's a shame, though, that I didn't try to get a timed delivery; worrying that arranging it for "on the day" would mean it arrived far too late in the day to lay (180m2, so not a trivial job) it actually arrived very early the day before. Most laid within 26 hours, but by then almost 20% had turned brown and died. I had slightly over-ordered, so some of the turfs were laid another 24 hours later in another corner of the garden; they were still fine and so I've swapped a few around a week later so it doesn't look quite so bad. It was never going to be a bowling green anyway, so I'll have to live with the rustic look. The moral is: lay it all IMMEDIATELY the turf arrives, and contact TOL if you have any doubts about the quality. Otherwise, as I discovered, you're on your own. The green bits have grown very well so far so there's no way I can fault the quality of the turfs that survive - my mower will need an upgrade!”

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Posted 3 years ago

“I ordered x3 separate orders of 350m2. First load was brilliant and the reason I buy tirf from yourself. Second load 1 pallet was brilliant the other 4 pallets where not good! Cut to thin, dodgy ends! Hoping the next order next week will be back good quality. Thanks Broadleaf ground maintenance.”

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Posted 3 years ago

“I ordered 70sqm of their Jubilee turf. It was delivered on time in the right day, and was laid straight away. I noticed a few rolls had evidence of heat stress but after a few emails with Stuart, replacement rolls were organised and laid a few days later. So far the turf looks great, the real test will be in a few weeks after it’s first cut. Would recommend due to ease of ordering, rapid delivery and good service in terms of replacement rolls.”

Turfonline 4 star review on 29th June 2020

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Posted 3 years ago

“Delivery and the orders were very good. But the quality of the turf was not good as this is my second order 4 or 5 rolls of turf was spoilt and not sure it will grow.”

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Posted 3 years ago

“Satisfied with product overall it was a good experience. Lot better then Buying from other diy stores.”

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Posted 3 years ago

“Turf is of a good standard and was delivered on the day advertised. I searched online and Turfonline was the only retailer that would supply less than 20m squared (I didn’t need much). Only downside was the turf was delivered at 6pm which didn’t leave much time to get it laid (recommended to lay turf on the day of delivery). Luckily I only had a small area to cover. I would highly recommend Turfonline for quality if turf and ease of purchase/order.”

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Posted 3 years ago

“Quick delivery by very helpful driver and good quality turf now growing well”

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Posted 3 years ago

“Good service, on time and turf has taken very well. We now await what flowers/grasses appear in the future but looking promising at the moment after only a week.”

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Posted 3 years ago

“Easy to use the online tools to work out and order my turf, soil and fertilizer requirements. I was emailed before the delivery date to let me know that the soil type had changed due to stock which I liked. The Jubilee turf arrived well wrapped and healthy. Looks grt and is maintaining its health one week into laying. They don't 5 stars because around 9 or 10 roles where ripped and broken. Some of them actually unusable. Thankfully I over estimated so I had plenty for the area I wanted to cover. I could also used damaged roles to cut and fit around awkward areas. An area for improvement would be - cutters and packers need to take more care not to damage roles when preparing delivery's.”

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Posted 3 years ago

“I bought the standard turf which was a good price. It arrived within a few days. TBH it was a little yellow when it arrived but once laid it has taken quickly and recovered its colour.”

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Posted 3 years ago

“The turf was good. Delivered on the day. However I booked 7.5t truck as access is bad here. It turned up in an 18t. No chance! The driver was very helpful and met us at the main roadside and we unloaded it into our trailer. Not ideal, especially as I had preorganised it. I did write an email but got no response. Also tried many times to call but again no response.”

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Posted 3 years ago

“Outstanding turf. Still as green as when it first arrived. Even on the joints. Only downside was upon delivery 4 rolls had been ripped on the sides of the pallet, but plenty to do the job.”

Turfonline 4 star review on 13th June 2020

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Posted 3 years ago

“Quick delivery and arrived without any problems. The grass is great, I have had turf that’s been thicker in the past (and more expensive) so this was noticeably thinner and there were some rolls with damaged edges and chunks of grass torn due to being dry, however it was an unusually hot month! The turf has been laid and is looking good! That’s the main thing really!! Hopefully some of the joins will grow over as there’s some small gaps from the torn edges, but then again in terms of balancing what the turf costs against the good job it’s done, it’s absolutely great! Can’t comment much more on growth as it’s only been down a week, but there’s no signs of browning or dying off anywhere at all, so it does do exactly what it says... it gives you a lovely lawn :)”

Turfonline 4 star review on 10th June 2020

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Posted 3 years ago

“75 sq foot of turf deliverd on time Driver was friendly and turf was nice and green and cut good , only giving 4 stars as most of the rolls had little white fungus growing on them but watering took it away , let’s hope it grows :)”

Turfonline 4 star review on 9th June 2020

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Posted 3 years ago

Turfonline is rated 4.6 based on 3,257 reviews