Harlequins Online Store Reviews

4.4 Rating 318 Reviews
86 %
of reviewers recommend Harlequins Online Store
4.4
Based on 318 reviews
Shipping & Delivery
Delivery Methods
Courier
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Phone:

0845 862 9858

Email:

customerservices@shop.quins.co.uk

Location:

Unit 32 Wornal Park WorminghallBuckinghamshire
Buckinghamshire
HP18 9PH

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Anonymous
Anonymous  // 01/01/2019
Great service, exactly as described quick delivery
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Posted 7 years ago
Hi I don't have my order as yet,
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Posted 7 years ago
The goods were dispatched swiftly, arrived in excellent condition and were the correct size. One can't ask for more than that.
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Posted 7 years ago
Easy to navigate around the website and good pictures. P.s. I live the 150th anniversary home top!
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Posted 7 years ago
Online store was easy to navigate and the item was delivered quickly.
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Posted 7 years ago
Paid for next day delivery, should have arrived on a Tuesday, arrived on the Thursday. When the order finally turned up, the shorts are completely the ?rong size and now we've got to send them back....
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Posted 7 years ago
Excellent quality and stylish design. Arrived quickly. Very pleased with my purchases. Always good service.
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Posted 7 years ago
The site is clear and easy to use. I ordered a replica shirt on Sunday evening and it arrived on Wednesday morning. Well Done.
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Posted 7 years ago
Ordered my new team shirt online and it arrived 4 days later, standard delivery.
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Posted 7 years ago
The online store was very easy to use. The product arrived on time. The product purchase is of a high standard.
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Posted 7 years ago
Unable to buy anything online from my iPad had to call direct, the shop could not process my card over the phone and passed me to your online sales who completed the transaction
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Posted 7 years ago
I had to chase my order on numerous occasions and Chase for a reply to be told order out of stock
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Posted 7 years ago
I was very please with my dealings with the Harlequins store , although they were out of stock with one of my items they gave me a very good alternative and made sure l received it for my sons birthday next day .
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Posted 7 years ago
I ordered on Monday for next day delivery and the item arrived as requested & in time for my husband's birthday. My husband was delighted with his gift. Many thanks
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Posted 7 years ago
I know DHL sponsors Harlequins. But I like choice. Why - why - why do you not give your customers a choice of delivery agents? I know my postman and he knows ALL his 450 customers. DHL OR - OTHER COOWBOY FIRMS' - DELIVERY DRIVERS KNOWS NOBODY.... they're reliability and accuracy levels are both bad. Why not give your customers the choice? GUARANTEED DELIVERY to the correct address by Royal Mail .... or .... delivery to the correct address if you are very lucky by DHL. One of my shirts was returned. I enclosed a SAE. Your warehouse better use it! Be reasonable .... CHOICE IS GOOD FOR BUSINESS.
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Posted 7 years ago
Order was for my husband's birthday. Did Express delivery so it would definitely arrive in time. Courier didn't wait despite the fact that I was in the house. Order numbers on delivery ticket don't work/correspond. No way of contacting DHL or Quins Customer Service over the weekend to try and sort out delivery. Birthday now been and gone... No present...
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Posted 7 years ago
very quick delivery exactly what I wanted.
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Posted 7 years ago
Holly was very helpful in sorting out the problem with my order and the refund for the out of stock item ! many thanks
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Posted 7 years ago
Brilliant, Other than the DHL tracking service not working
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Posted 7 years ago
For the first; the service that I have received is poor; In fact the order was placed very late on the 1st July; On the 13th July I made an enquiry about my order: we are now on the 18th July and I still haven't received it.
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Posted 7 years ago
Harlequins Online Store is rated 4.4 based on 318 reviews