Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,995 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,995 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought our beautiful pink ottoman bed from happy beds. There was a problem with the bed it arrived damaged. I contacted happy beds and the issue was dealt with promptly and we had a resolution better than what we had asked for. I can't thank Amie enough for everything she has done to sort this out. I'll be more than happy to recommend happy beds. Their customer service is excellent. It's a shame other companies can't take a leaf out of their book. Really really happy with the outcome.”

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Posted 2 years ago

“Really happy with the service and prompt response”

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Posted 2 years ago

“Tina was brilliant at processing my request. Quick and efficient service. Thank you.”

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Posted 2 years ago

“Cannot fault Happy Beds. I had an issue resolved with efficiency and kindness by both Aimee and Jack. They were very helpful and I appreciate their support. Great customer service. Pricing is affordable, the delivery and their returns/refund process was very easy and smooth. Thank you for everything youve done.”

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Posted 2 years ago

“Excellent communication and service. Lovely email fixing concern I had from Aimee. Would recommend Happy Beds to.anyone. very quick response”

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Posted 2 years ago

“A really quick and helpful response from Aimee. Great customer service.”

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Posted 2 years ago

“Very quickly response from (Aimee), thanks for your help. Happy to the customer service.”

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Posted 2 years ago

“Great service , the delivery agent failed to deliver one of the 5 items in my package. After 2 days of not hearing from the deliver agent, I Spoke with Olivia at Happy beds . She called agent and parcel was delivered on the next day (Friday). This morning/afternoon she emailed to check everything had gone smoothly and that I now had the missing parcel after bank holiday weekend. This for me is a sign of a great team member and a company that I would definitely use again in the future for this one act of customer care.”

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Posted 2 years ago

“everything arrived during the bank holiday but we could not find the equiptment to put the bed together.. so if you have any problems just to to customer service and they will get back and help you..”

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Posted 2 years ago

“My mum previously purchased a tri bunk in grey with bookshelves for the girls when their room was done up, it was at the full price as it was needed urgently and even with corona in place the item was delivered rapidly. The bed was destroyed due to a flood that completely ruined the whole flat .I was so happy with the quality of the bed that I am purchasing a further bed and wardrobes from this company once I have my new place”

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Posted 2 years ago

“Excellent customer service from both Aimee and Chloe. Excellent communication throughout the process kept updated on a regular basis. Gerald”

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Posted 2 years ago

“Aimee was really good in updating and informing me what was going on. All issues now resolved!”

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Posted 2 years ago

“Hi, I would specifically like to thank Aimee for her good customer service when replying to my query’s raised.”

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Posted 2 years ago

“I made an order today and realised I had not included my new address to be delivered to. Very quick response from Olivia and address was changed.”

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Posted 2 years ago

“Great product. Great service! Thanks to the delivery guys and Aimee in the office.”

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Posted 2 years ago

“I made an order today and realised I had not included my new address to be delivered to. Very quick response from Olivia and address was changed. If this is anything to go by, I’m sure the safe arrival of our new tv bed will be a breeze Debbie”

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Posted 2 years ago

“Olivia from customer service provided a quick response in amending my delivery date and made it really easy”

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Posted 2 years ago

“Needed to change our delivery date and process was super easy - Olivia responded on the same day confirming the change! Very happy with the service received.”

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Posted 2 years ago

“The wrong package was delivered and Amy at costumers service was brilliant! Very friendly and efficient 😊”

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Posted 2 years ago

“Nothing bests a lovely bed and fantastic customer service. Aimee and Chloe have been amazing. They went above and beyond to resolve an issue we had with the headboard and they made sure to send us a replacement part as quickly as possible. Thank you for being so wonderful! I would 100% recommend Happy Bed based on the fantastic after sale service”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 1,995 reviews