Hanson Electrical Reviews

Name: Hanson Electrical
Address: 228-232 Willerby Road, Hull
Rating: 4.85

4.9 Rating 638 Reviews

97 %

of reviewers recommend Hanson Electrical

Company Reviews

Metrics

Info

4.9

Based on 638 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01482653355

Email:

websales@hansonelectrical.co.uk

Location:

228-232 Willerby Road
Hull
HU5 5JR

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Hanson Electrical 5 star review on 21st July 2023

Anonymous

Hanson Electrical 5 star review on 22nd November 2016

Mrs E Grange

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with freezer,very kind considerate delivery driver Thank you”

Helpful Report

Posted 1 year ago

“Recommended to me and staff/van crews were superb, positive, responsive and sorted small glitches without fuss. They even showed me how to get it to work-see below. The brand bought (Beko) turned out fine eventually but the user's manual is useless and is wrong in places. A simple soul may think the start/pause key pauses the start, the manual says it cancels the programme, yet it has to be pressed to start the selected programme. Check on features before buying eg there doesn't seem to be a rinse only option. Beko need to issue instructions for specific models, not all of them; and get them translated into English by a human, not a computer.”

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Posted 1 year ago

“Excellent and efficient service - good value- full marks.”

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Posted 1 year ago

“We simply cannot fault Hanson Electrical. We ordered on the Saturday and the dryer was delivered on the Monday. Unfortunately there was an issue with it, (nothing to do with Hanson's) one call to Hanson and a replacement was organised, delivered and fitted for us by the Thursday! Cannot recommend them enough”

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Posted 1 year ago

“Price competitive with anyone else local, always great service and free delivery for our tumble drier.”

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Posted 1 year ago

“Ordered online Tuesday delivered Thursday. Old washing machine recycled for a small fee. Very easy transaction - I would not hesitate to recommend this local company”

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Posted 1 year ago

“Very good customer service.. Efficient and friendly.. Product was good value for money..”

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Posted 1 year ago

“Washing machine needed, called in Thursday. Delivery Saturday, can't thank helpful sales and stock team enough. Great service.”

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Posted 1 year ago

“A very seamless transaction for a new washing machine. Ordered paid for and delivered all very quickly - will definitely return for my next large electrical purchase using a local company employing local people - many thanks”

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Posted 1 year ago

“Had a problem with my freezer drawer needed a new front went into hansons this morning and within half an hour the new part was ordered by a member of staff at the holderness road branch thankyou hansons great customer service”

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Posted 1 year ago

“I bought a fridge freezer from Hansons. Very competitive price. Delivery on time. Pleased with their service.”

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Posted 1 year ago

“This is just to express my thanks and appreciation for the great service provided by yourselves, and especially by the delivery drivers. I ordered the fridge/freezer on behalf of my Mum and she was really pleased. She explained that the delivery men were excellent and “couldn’t have been more helpful”. Thank you very much!”

Helpful Report

Posted 1 year ago

“I rang Hansons on Monday 5 Sep 2022 to enquire about a new Smeg kettle as my kettle was leaking. I was told that the price was £140 but the gentleman from Hansons said that he would look on their records to see how long I had had the kettle but the computer terminals were all busy and that he he would ring me later. This he did and told me that the kettle was still under guarantee and that I should contact Smeg who would send me a replacement. This I did and I received my replacement kettle from Smeg on Wednesday 7 September 2022. This was excellent service both from Hansons and from Smeg.”

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Posted 1 year ago

“Customer service is fantastic,never any trouble for them to help. The price of the cooker I bought is competitive with any other supplier. I prefer to buy local when I can”

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Posted 1 year ago

“As always, a really easy company to do business with. Although part of Euronics, Hanson always feels lime a local firm so glad I can keep local people in work. Excellent customer service, fast free delivery, no hassle installation and prices always beat the faceless bigger companies. We will be back again but not for a long time as everything you sell us seems to last years, last washing machine and condenser dryer lasted around 15 years. This time I purchased a washing machine on line as working away but no hassle at all, straight forward to use website but I also felt confident in knowing if I had an issue I could pop into the shop when back. Never had to return anything or ask for a refund. When I have visited the shop in the past, always found sales people to be straightforward, no nonsense and knowledgeable.”

Helpful Report

Posted 1 year ago

“My elderly parents bought a cooker to find a part fell off. They have contacted hanson s so many times and now into 2nd month still nobody has contacted them as to when this will be fixed. So out of 30 day period re refund due to faulty product.”

Helpful Report

Posted 1 year ago

Good morning Mr Bunce, I'm sorry there seems to be some confusion over this matter as we have spoken to your parents previously and the manufacturers will be in contact with them directly to arrange a visit. If you have anymore concerns please call us on 653355.

Posted 1 year ago

“Bought washing machine so pleased with delivery and customer service decided to order a fridge freezer and was delivered next day by two helpful and polite men. No point looking elsewhere as prices were very good.”

Helpful Report

Posted 1 year ago

“Online price was very competitive. After ordering I received a phone call to confirm the order and delivery date. Called again on day of delivery to confirm the approximate time. Brilliant customer service and very pleased with the product”

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Posted 1 year ago

“Very good value and great service”

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Posted 1 year ago

“Very efficiant service. Very easy to arrange suitable delivery time, kept well informed regarding expected delivery time. Delivery drivers very helpful.”

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Posted 1 year ago

Hanson Electrical is rated 4.9 based on 638 reviews