Hanro - Official UK Store Reviews

4.6 Rating 755 Reviews
91 %
of reviewers recommend Hanro - Official UK Store
4.6
Based on 755 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Hanro - Official UK Store Reviews
Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

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Anonymous
Anonymous  // 01/01/2019
Caring effective advice kind lady who knew her stock and I was 101% satisfied any thanks
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Posted 4 years ago
Placed my order which arrived super quick. The knickers which I bought to match my Hanro bra are beautiful, really good quality and invisible under close fitting clothes.
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Posted 4 years ago
Efficient and high quality
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Posted 4 years ago
Your underwears are good quality and comfotable to wear.
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Posted 4 years ago
Prompt service from south Molton St. Item posted and is gorgeous
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Posted 4 years ago
UK store gives me good shopping every time.
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Posted 4 years ago
The quality is of Hanro is exceptional and matched by the efficiency of those managing the orders via the website. Garments arrive beautifully presented - sometimes with a little free gift (not this time - but no matter). I feel lucky to have found Hanro. I now have the Woollen Lace camisole in most colours and regard them as an investment.
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Posted 4 years ago
Item not delivered. No response to enquiry via website. Took two calls to customer services to get someone to actually do something. Still don't have purchase two weeks after ordering, but apparently on its way.
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Posted 4 years ago
You sent me the wrong bra colour - pink, even though it said white on the invoice. I don't have time to exchange the item as I will be out of the country from Sunday. Really, Hanro, can't you do better at the price you charge?
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Posted 4 years ago
Excellent quality and fit. Brilliant customer service and gift wrapped beautifully.
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Posted 4 years ago
Goods arrived well packed within a week. No complaints.
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Posted 4 years ago
I bought my first item of Hanro underwear in maybe 1994 and the items purchased in 2019 are still soft and luxurious. A quality brand.
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Posted 4 years ago
Very impressed with quality and cut of their products. Hanro never disappoints. Everything I ordered fitted well, looks and feels very luxurious.
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Posted 4 years ago
This is my third bra the best quality!!! This is my third bra the best quality !!!
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Posted 4 years ago
Luxury products at great sale prices on Black Friday. Sign up to newsletter for best offers. Super service and delivery faster than other orders placed on that busy weekend.
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Posted 4 years ago
Pleased by service and quality of products
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Posted 4 years ago
quick, easy and professional, thank you
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Posted 4 years ago
I have always fancied Hanro and the items from Hanro really last! Good qualities with elegant design. I think I will continue to be a loyal customer for Hanro.
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Posted 4 years ago
I always buy 1624 cotton pants they are the most comfortable and look nice no way frumpy. They give me a luxurious feel. 5 stars definitely with thanks
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Posted 4 years ago
Excellent communication, timely delivery and lovely products.
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Posted 4 years ago
Hanro - Official UK Store is rated 4.6 based on 755 reviews