Hanro - Official UK Store Reviews

Name: Hanro - Official UK Store
Address: 6 South Molton Street, London
Rating: 4.61

4.6 Rating 755 Reviews

91 %

of reviewers recommend Hanro - Official UK Store

4.6

Based on 755 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, as always with Hanro. Very pleased with the service and the products. Sale prices were appreciated!”

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Posted 4 years ago

“Very good website, easy to navigate, fast international delivery.”

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Posted 4 years ago

“Very. Happy with service. Top comfortable and nice and soft also fits well”

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Posted 4 years ago

“Fabulous quality items purchased with excellent delivery time. Thoroughly recommend.”

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Posted 4 years ago

“Store is fine, and I was delighted to buy my wife four pairs of Hanro panties which she urgently needed - however I was a bit disappointed that one pair developed a small hole after being worn and washed only once - and they had not been washed with anything that could have caused the hole.”

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Posted 4 years ago

“Excellent customer service, real person on the phone. Very helpful”

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Posted 4 years ago

“By mistake I submitted two requests for underwear. I replied to an email explaining what had happened and given a refund for the additional garment straight away with the comment that my mistake had already been picked up by the staff. Excellent products which I have worn for over 20 years.”

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Posted 4 years ago

“Your price per item, and the extra delivery charge, cost much more than buying the same items from the department store. This was very disappointing, and unacceptable.”

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Posted 4 years ago

Thank you for your review, we endeavour to give the best service possible. So you are aware a lot of the Hanro distributors should advertise products at the same price, unless it's in the sale. If you have any further issues like this please do contact us directly.

Posted 4 years ago

“Good Service. Parcel arrived promptly and well presented. Thermal vest and leggings fit well and feel nice next to skin. Lovely fabric and nice design. Worn leggings under jeans on cold days which made big difference and were extremely comfortable.”

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Posted 4 years ago

“Very convenient and quick way to shop luxury sleepwear.”

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Posted 4 years ago

“Very nice environment with the stock beautifully displayed. I was very well served and got exactly what I was looking for.”

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Posted 4 years ago

“Great underwear, great service”

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Posted 4 years ago

“Lovely soft fabric, seamless and a perfect fit.”

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Posted 4 years ago

“A pleAsure to shop there.”

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Posted 4 years ago

“shipping notification was seamless; product was perfect.”

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Posted 4 years ago

“The two warm long sleeved vest where not the same quality that I have bought in the past. Was very disappointed.”

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Posted 4 years ago

“Quick and efficient.”

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Posted 4 years ago

“All your products are excellent. Your packaging is good and you have a very helpful girl looking after apple pie farm. Would like more exciting nighties .”

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Posted 4 years ago

“High quality as expected from Hanro. Good service, Very quick dispatch and delivery.”

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Posted 4 years ago

“I love the quality of your cotton as well as the wool and silk underwear for winter.”

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Posted 4 years ago

Hanro - Official UK Store is rated 4.6 based on 755 reviews