Hanro - Official UK Store Reviews

4.62 Rating 733 Reviews
92 %
of reviewers recommend Hanro - Official UK Store
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Next Day
on-time delivery
95%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Read Hanro - Official UK Store Reviews

About Hanro - Official UK Store:

The Finest luxury underwear, sleepwear and loungewear from Hanro UK.

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street

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User friendly. Could show more products (the traditional ones as well)
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Posted 4 months ago
Thanks.I recieved items,but it's a litlle hot here in Japan. So I must wait for wearing them
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Posted 4 months ago
You offer a prompt service
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Posted 4 months ago
I find it strange that you do not have a paid returns system. Otherwise all good.
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Posted 4 months ago
Product is good if not expensive
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Posted 8 months ago
The shopping experience was good and straightforward. I ordered 5 pieces of a certain item. The only blip was that they came in two different packaging. It made me wonder if they were from two different batches.
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Posted 8 months ago
Hi I used Gabri sleep wear and Robs for many years and wish you make Robs for in between seasons thicker fabric . Thank you
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Posted 8 months ago
This nightdress is extremely comfortable.
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Posted 8 months ago
Very good service and products
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Posted 8 months ago
EVERITHING WAS PERFECT , WE JUST HAVE TO RECEIVE THE BALANCE ORDER .
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Posted 8 months ago
Quick service . Thx
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Posted 8 months ago
Great service, lovely products I do think that returns should be free of charge.
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Posted 9 months ago
Great service from Hanro and beautiful products. The delivery company could improve its service though. They made no attempt to deliver to my address and just dropped the package at a collection point.
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Posted 9 months ago
Lovely soft underwear including bras
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Posted 9 months ago
Very pleased product and quick delivery
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Posted 9 months ago
As usual the quality of the fabric and garments were excellent.
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Posted 9 months ago
Excellent merchandise over many years. Surprised that website felt a bit clunky. Photos could be higher resolution. Had a query after ordering and that was dealt with 110% on the telephone.
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Posted 9 months ago
Clear website, delivery a bit slow
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Posted 10 months ago
Lovely soft pyjamas, as always from Hanro
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Posted 10 months ago
Good service. Correct issues very quickly if any. Discount codes don't always work
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Posted 10 months ago
Hanro - Official UK Store is rated 4.62 based on 733 reviews