Halloween HQ Reviews

4.1 Rating 263 Reviews
75 %
of reviewers recommend Halloween HQ
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Phone:

(0)1800 911 842

Email:

jfreeman@partyhq.co.uk

Location:

Exe BoxMatford ExeterDevonUnited Kingdom
Exeter
EX2 8FD

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Anonymous
Anonymous  // 01/01/2019
While I was initially very happy with the speed my costume was delivered, I was disappointed that a piece was missing.
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Posted 7 years ago
Love the shops unfortunately they did not have the costume I seen earlier in the shop but a member of staff told me they should have it on line. She helped be check availability on my phone and I ordered when I went hope. A great experience had by all.
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Posted 7 years ago
Goods dispatched on a two day service instead of a one day service, despite the online guarantee that orders placed by a certain deadline would be guaranteed delivery the next day. So we did not receive a goods in time for our Halloween party
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Posted 7 years ago
Very fast delivery and the costume was great
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Posted 7 years ago
The product looked just like it did on the website and fitted well
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Posted 7 years ago
I ordered the costume and paid for it on the 25th October the site said next day delivery I taught great I needed it for Friday the 28th , Monday is Halloween and a bank holiday and still have NOT received the costume will I be shopping with you again No I will not and I will be expecting for a full refund
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Posted 7 years ago
I bought wigs for my twin daughters. Very good quality product and fast delivery.
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Posted 7 years ago
I bought a killer clown costume from the store it looked amazing and everything but when I took it out of the bag at home it only had half the contents it was a complete ripoff never waste your money there
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Posted 7 years ago
Superfast processing & delivery, very reasonable prices & great quality
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Posted 7 years ago
Next day delivery as promised , two very happy kiddies thank you
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Posted 7 years ago
Excellent service
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Posted 7 years ago
The costume was ripped I went to Dindrum to get another one and they wouldn't take it so I had to buy another costume I'm still waiting on the email to send the riped one back no service at all would never use Halloween hq again
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Posted 7 years ago
Quality of outfit was excellent. Delivery service was very quick & delivery man was very pleasant. Size perfect. Thank you.
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Posted 7 years ago
The outfit was great unfortunately the service provided by DPD was less so.
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Posted 7 years ago
Was pleased with the quality of the costume but my only problem with ordering online was my order said XL (11-14) but the package said (14-16). Bit to big and had to make alterations to it.
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Posted 7 years ago
I am so dissapointed and v angry!, I ordered a broken doll outfit for my daughter size 8-10 and it said so on the packet. It arrived v promptly which was great but when she tried it on it was tiny. The label says age4-6 !! It ruined her day as she was supposed to dress up for school today. I wouldn't use this site again.
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Posted 7 years ago
Great customer service
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Posted 7 years ago
Delivery was within 24hrs fab service and shop staff are so helpful & nice.
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Posted 7 years ago
Morphsuit ordered on Monday arrived on Tuesday...excellent service & delivery.
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Posted 7 years ago
Costume arrived & was beautiful but it's too big what are my options !! Can i return to a store & get a smaller one or get a refund if they haven't got one !!
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Posted 7 years ago
Halloween HQ is rated 4.1 based on 263 reviews