Hairguard Reviews

Name: Hairguard
Address: 20 St Johns Hill, London, UK, London
Rating: 4.71

4.7 Rating 372 Reviews

95 %

of reviewers recommend Hairguard

Company Reviews

Metrics

Info

4.7

Based on 372 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

Visit Website

Phone:

07590292314

Email:

will@hairguard.com

Location:

20 St Johns Hill, London, UK
London
SW11 1SA

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Hairguard 5 star review on 18th March 2021

Bryan

Hairguard 5 star review on 4th March 2021

Tony

Hairguard 5 star review on 28th February 2020

Anonymous

Hairguard 4 star review on 24th January 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Using the Growband along with a couple of other products for 6 months or so. I noticed quite a lot of thickness improvement all over and especially at the crown area when I got my hair cut. It seems to be working. Great support as well.”

Helpful Report

We're so happy to hear that you're starting to see some great results Francis! Thank you for taking the time to share and for your ongoing support :) Hairguard Team

“Excellent customer service. Haven’t had a reason to return anything so no complaints about that. Just wish the shipping didn’t take so long but that’s my only complaint.”

Helpful Report

Thank you for sharing your feedback. We are working on improving shipping times so hopefully you'll see an improvement! If you ever want to talk further about anything, please feel free to message us at 'info@hairguard.com'. Thanks - Hairguard Team

“Customer Service is A++ and the Scalp Elixir is very good and actually works, I am on the third bottle now.”

Helpful Report

So great to hear how well you're getting on with the Scalp Elixir Ahmed!! We really appreciate your ongoing support, thank you - Hairguard Team

“They were really helpful, thorough, kind and patient with me and all my requests. They were really exceptional in making me feel like they really cared and not just the service they provided but also the time to assist me with all my questions. They didn't just treat me as a customer, they treated me as a human being and that made all the difference in the world. - Tamás”

Helpful Report

Thank you so much Tamás! We're so glad to hear that you had such a positive experience with us, and felt cared for. Thank you for taking the time to share - Hairguard Team

“The hairguard team are brilliant, they are knowledgable and and friendly. I'm using the topical and noticing a lot of thicker hairs in the past 3 months. very happy indeed. - jase”

Helpful Report

Thank you for taking the time to share your experience with us Jase! That's awesome to hear that you're seeing positive results so quickly - keep us updated :) Thanks, Hairguard Team

“The customer service is great! Couldn’t have asked for a better experience! Thank you Sarah!”

Helpful Report

We're so glad to hear that you've had a positive experience with us Brian! Thank you for your support, Hairguard Team

“All is great!”

Helpful Report

Good to hear! Thank you for your support, Hairguard Team

“Since the previous review Hairguard has offered to send me a new bottle of the product as there is a chance I had a spoiled batch. Great service! I purchased the scalp elixir about 2 months ago and have been using it most days since. My one main feedback on the this product is that it does not smell at all nice!! I'm surprised not to be seeing more comments on this in the reviews to be honest. I'm guessing that the smell is to do with a combination of all the natural ingredients perhaps?? I can't say that I have noticed a huge difference in my thinning patch since using 8 weeks ago but in terms of all the natural ingredients, it can't be doing any harm - and if it starts to yield good results I won't care about how it smells!! And you probably need to give these products at least 6 months to make any sort of difference so time will tell. I would agree that the customer service at Hairguard is very good. I had a delay on my order and they threw in a free derma roller so that was pretty decent of them.”

Helpful Report

Hi Iain, thank you for your support in trying the Scalp Elixir! We're so sorry to hear that it's not smelling pleasant. Please can you contact our support team at 'info@hairguard.com' so we can look into this further for you? Thank you kindly, Hairguard Team

“My flatmate advised me Hairguard. The ordering and delivery process were easy. I had a small issue because of the Swiss Tax Service, but a Hairguard staff member kindly helped me by email, in a very efficient manner! I've now got the products, and started using them: looking forward to see the results!”

Helpful Report

Thank you for sharing Leila. We're sorry to hear that you had an issue receiving your order, but glad that was resolved for you! Let us know how you get on with the products :) Thanks, Hairguard Team

“Exceptional! Nothing to address! Always got a response to a customer service inquiry in less than hours time. All products got shipped in time and received them fully, in conditions and received as scheduled! All works really well, awesome results. And giving a shoutout to the Hairguard Youtube channel, with all the educational content! Thanks a lot, breath of fresh air in these times of disposable service, Hairguard needs the consideration it deserves! Keep up guys!”

Helpful Report

Hi Alex, thank you for taking the time to share! We're so happy to hear that you've had a positive experience with us and our products, and also that you're finding our YouTube channel helpful. We appreciate your support! Hairguard Team

“Customer service is outstanding! Fast replies to all questions and they take the time to make sure the customer is happy. Would recommend this company!”

Helpful Report

So great to hear that you've had such a positive experience with us Mike! Thank you for your ongoing support and kind words :) Hairguard Team

“Great customer service 😊 Can’t wait to see my results now. I really love how this company uses all natural ingredients in there products to help tackle hairloss and male-pattern baldness.👌🏽 I really want to thank this company for all the educational YouTube videos that they make too . Keep up the good work hairguard team 💪🏽💪🏽”

Helpful Report

Thanks so much for the wonderful review Mr K!! Great to hear that our YouTube channel has been helpful :) All the best, Hairguard Team

“Its so refreshing to see a company talk about the root causes of hair loss and tackling that, so many companies just sell remedies for the symptoms (typical pharma). After buying my 2nd serum and also some supplements I received an email touching base with me to ask if my experience could be made better, I asked for a discount code and I got it! My grow band is on its way! I love being treated like a person and talking with real people in a company not just another patient. I feel like these guys really care. Thank you so much Hairguard.”

Helpful Report

Thank you so much for taking the time to share your experience with us! Thank you for your ongoing support :) Do let us know if we can help you any further! Hairguard Team

“Good, high quality products that work well. Visibly improved my hair.”

Helpful Report

Great to hear Sean! Thank you for sharing, Hairguard Team

“Dear Sirs: I have been using the scalp elixir for just over a month since I discovered it on the internet and so far I have been very satisfied with the results. In my case the product has turned out to be better than minoxidil and without side effects. I am looking forward to seeing what will happen in the coming months. Thank you for all the effort made to create a product that does what it says.”

Helpful Report

Thank you so much for taking the time to share your experience Alberto! We're so glad to hear that you've had such great results from the Scalp Elixir. Keep us updated on your progress :) Thanks, Hairguard Team

“I've been using the Growband for 7 months now and my crown area has gotten a lot thicker in that time to the point where the bald spot has almost completely dissappeared. Fantastic company overall.”

Helpful Report

That's so awesome to hear Myles!! Really glad you're getting on well with the Growband :) Hairguard Team

“By far the best customer service I have ever seen! I Started with the scalp elixir only one month ago so I can’t tell much about its efficiency but I’ll do another post after in 5 months !”

Helpful Report

Thank you for taking the time to share, we appreciate it! Do let us know if you have any questions :) Hairguard Team

“I am overall very satisfied with the company and its products. Great costumer service too!”

Helpful Report

Great to hear Matt, thanks for sharing! If there's anything you feel we can improve on, please do let us know :) Thanks, Hairguard Team

“This shampoo has a pleasant fruity smell and leaves my hair clean and moisturized. Although I had to switch over to minoxidil & finasteride for my hair loss because natural remedies didn’t work, I still keep this gem in my arsenal. For the subscription price advertised, it’s one of the best natural hair loss shampoos on the market!”

Helpful Report

“This product is my favourite! It has a nice fruity smell, is gentle on the hair and leaves my scalp feeling clean and moisturized. You can tell there’s no chemicals because there’s no foam forming. Although I had to switch to minoxidil & finasteride for my hair loss (natural treatments didn’t work), I still keep this gem in my arsenal. For the price of the subscription I believe it’s one of the best natural shampoos on the market!”

Helpful Report

Thank you for sharing your review Constantine! We're so glad that you're enjoying using our Caffeine Shampoo :) Thank you for your ongoing support! All the best, Hairguard Team

Hairguard is rated 4.7 based on 372 reviews