Hairguard Reviews

4.71 Rating 343 Reviews
95 %
of reviewers recommend Hairguard
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Queries Resolved In
6 - 12 Hours
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About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

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20 St Johns Hill, London, UK

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They were really helpful, thorough, kind and patient with me and all my requests. They were really exceptional in making me feel like they really cared and not just the service they provided but also the time to assist me with all my questions. They didn't just treat me as a customer, they treated me as a human being and that made all the difference in the world.
- Tamás
Thank you so much Tamás! We're so glad to hear that you had such a positive experience with us, and felt cared for. Thank you for taking the time to share - Hairguard Team
After consuming this product my hair loss has decreased, I would say that this product is a good product to use.
Thank you for sharing your experience Jeff! That's great to hear that you're getting on so well with our products. Thanks, Hairguard Team
I placed an order from India, however the courier service(DHL) asked for an end user letter for custom clearance at Mumbai. After I provided the letter, the clearing agent writes back that I need to hire my own clearing agent and get the courier custom cleared as a cargo shipment to get it delivered to me.
I had not agreed for this before placing the order. I was under the impression, to receive the courier at my doorstep. Honestly, I am disappointed. I would like to return the shipment.
Request you to instruct your courier service to please get the shipment returned else it will be abandoned at the customs in Mumbai.

Thank you.
Neha Bhargava.
Hi Neha, we are really sorry to hear that you've had some issues with your delivery. Please contact our customer service team at '' so that they can help assist you with this. Thank you, Hairguard Team
The hairguard team are brilliant, they are knowledgable and and friendly. I'm using the topical and noticing a lot of thicker hairs in the past 3 months. very happy indeed.
- jase
Thank you for taking the time to share your experience with us Jase! That's awesome to hear that you're seeing positive results so quickly - keep us updated :) Thanks, Hairguard Team
The customer service is great! Couldn’t have asked for a better experience! Thank you Sarah!
We're so glad to hear that you've had a positive experience with us Brian! Thank you for your support, Hairguard Team
All is great!
Good to hear! Thank you for your support, Hairguard Team
Since the previous review Hairguard has offered to send me a new bottle of the product as there is a chance I had a spoiled batch. Great service! I purchased the scalp elixir about 2 months ago and have been using it most days since. My one main feedback on the this product is that it does not smell at all nice!! I'm surprised not to be seeing more comments on this in the reviews to be honest. I'm guessing that the smell is to do with a combination of all the natural ingredients perhaps?? I can't say that I have noticed a huge difference in my thinning patch since using 8 weeks ago but in terms of all the natural ingredients, it can't be doing any harm - and if it starts to yield good results I won't care about how it smells!! And you probably need to give these products at least 6 months to make any sort of difference so time will tell. I would agree that the customer service at Hairguard is very good. I had a delay on my order and they threw in a free derma roller so that was pretty decent of them.
Hi Iain, thank you for your support in trying the Scalp Elixir! We're so sorry to hear that it's not smelling pleasant. Please can you contact our support team at '' so we can look into this further for you? Thank you kindly, Hairguard Team
My flatmate advised me Hairguard. The ordering and delivery process were easy. I had a small issue because of the Swiss Tax Service, but a Hairguard staff member kindly helped me by email, in a very efficient manner! I've now got the products, and started using them: looking forward to see the results!
Thank you for sharing Leila. We're sorry to hear that you had an issue receiving your order, but glad that was resolved for you! Let us know how you get on with the products :) Thanks, Hairguard Team
Dermaroller performing perfectly
And their YouTube channel provides much information about all our's awsome..I have never see such a channel talking deeply and with scientific evidence than
And also they gives proper illustration regarding our doubts very vastly..
Thank you

Wish you all the best
Great to hear how well you're getting on with the dermaroller, and that you're enjoying our YouTube videos :) We're grateful for your ongoing support, thank you! Hairguard Team
Nothing to address! Always got a response to a customer service inquiry in less than hours time. All products got shipped in time and received them fully, in conditions and received as scheduled! All works really well, awesome results. And giving a shoutout to the Hairguard Youtube channel, with all the educational content!
Thanks a lot, breath of fresh air in these times of disposable service, Hairguard needs the consideration it deserves! Keep up guys!
Hi Alex, thank you for taking the time to share! We're so happy to hear that you've had a positive experience with us and our products, and also that you're finding our YouTube channel helpful. We appreciate your support! Hairguard Team
Customer service is outstanding! Fast replies to all questions and they take the time to make sure the customer is happy. Would recommend this company!
So great to hear that you've had such a positive experience with us Mike! Thank you for your ongoing support and kind words :) Hairguard Team
Great customer service ๐Ÿ˜Š
Can’t wait to see my results now. I really love how this company uses all natural ingredients in there products to help tackle hairloss and male-pattern baldness.๐Ÿ‘Œ๐Ÿฝ I really want to thank this company for all the educational YouTube videos that they make too . Keep up the good work hairguard team ๐Ÿ’ช๐Ÿฝ๐Ÿ’ช๐Ÿฝ
Thanks so much for the wonderful review Mr K!! Great to hear that our YouTube channel has been helpful :) All the best, Hairguard Team
Its so refreshing to see a company talk about the root causes of hair loss and tackling that, so many companies just sell remedies for the symptoms (typical pharma). After buying my 2nd serum and also some supplements I received an email touching base with me to ask if my experience could be made better, I asked for a discount code and I got it! My grow band is on its way! I love being treated like a person and talking with real people in a company not just another patient. I feel like these guys really care.
Thank you so much Hairguard.
Thank you so much for taking the time to share your experience with us! Thank you for your ongoing support :) Do let us know if we can help you any further! Hairguard Team
Good, high quality products that work well. Visibly improved my hair.
Great to hear Sean! Thank you for sharing, Hairguard Team
I gotta say, this company's products are so expensive compared to the competitors. You can buy Pura D'or system for less than half the price, and it works just as good. I like hairguard pro better because the pura d'or was making my hair poofy... but thats just my personal preference.
So far, the products work ok (scalp elixir, shampoo, and conditioner). Its been 3 months and I've seen results, but not as much as I was hoping for. Definitely growth, but still pretty thin.
Customer service is great though!
Thank you for taking the time to share your feedback Will. Sorry to hear that you've not seen huge changes, but we'd encourage you to keep going with it especially as you have seen some improvement - hopefully more will be on the way! Thanks, Hairguard Team
I've been using Minoxidill for almost 2 years and just over a 1 year now I've been using it in conjunction with the Hairguard Pro Package was well as the HairGuard Caffeine shampoo, growband, the derma roller and also 160 mg saw palmetto extract daily on top of it all. I have to admit I do have a fairly stressful life (now who said life ISN'T stressful?), but regardless I've kept every product direction up to speed regularly and I've seen no real improvement. Just the last month or so I've seen more hairfall then probably ever before, which MAY just be shedding but I kinda doubt it. I've experienced some noticeable form of mental circulation improvement from each and every product I mentioned so I know they all do something good but just not enough to actually regrow hair. Maybe stabilize somewhat but that's it. I did double dose on saw palmetto for a while and that seemed to really bother my hormones (mood swings/depression at times/some form of suicidal thoughts/feeling out of this world all of a sudden) but I could just feel hair starting to grow from that so DHT blockers are the purest bet to regrow hair in my opinion, but in addition with the nausea side effect in my case with saw palmetto I couldn't continue using it. If you don't care about your psychological well-being IMO the only way to regrow hair is strong DHT blockers, either high dosage of saw palmetto or of course the pretty much iron clad guaranteed hair regrowth product, finasteride (I've never dared taking it but even half dosage is relatively adequate according to those Austrailian doctors in return slightly less side effects). Using finasteride has really gotten close to me lately but I'm only 24 and have been slowly growing bald since age 17 so I've got a life ahead of me yet and being the conservative kind I believe in Christian families and the potential sexual side effects as well as psychological side effects I just can't get myself to get into it. If I were 40 or 50+ years I'd take a shot at it in a heart beat regardless of some side effects that might come with it. Clearly there's many people that use finasteride perfectly fine. I have friends that use it but they've always got problems growing their families in a natural way.
I'm starting to take vasodilators now see if that's gonna make a difference in regrowth (browse natural vasodilators to find a good list of them) . In addition to products I've mentioned I'm also taking Taurine, omega 3, occasional antioxidants like turmeric and vitamin c etc. Drinking lots of water.
This is my absolute honest review of my experience thus far, and as far as hairguard customer service goes I can't complain as they're always ready to respond quickly and informatively. Thanks for reading and I hope this can help you in any way shape or form.
Thank you so much for taking the time to leave such a detailed review Terry! We're glad to hear that you've had a positive experience with our customer service team - do let them know if you have any further questions, they're always happy to help :) Hairguard Team
Dear Sirs:

I have been using the scalp elixir for just over a month since I discovered it on the internet and so far I have been very satisfied with the results. In my case the product has turned out to be better than minoxidil and without side effects. I am looking forward to seeing what will happen in the coming months. Thank you for all the effort made to create a product that does what it says.
Thank you so much for taking the time to share your experience Alberto! We're so glad to hear that you've had such great results from the Scalp Elixir. Keep us updated on your progress :) Thanks, Hairguard Team
I've been using the Growband for 7 months now and my crown area has gotten a lot thicker in that time to the point where the bald spot has almost completely dissappeared. Fantastic company overall.
That's so awesome to hear Myles!! Really glad you're getting on well with the Growband :) Hairguard Team
By far the best customer service I have ever seen!
I Started with the scalp elixir only one month ago so I can’t tell much about its efficiency but I’ll do another post after in 5 months !
Thank you for taking the time to share, we appreciate it! Do let us know if you have any questions :) Hairguard Team
I am overall very satisfied with the company and its products. Great costumer service too!
Great to hear Matt, thanks for sharing! If there's anything you feel we can improve on, please do let us know :) Thanks, Hairguard Team
Hairguard is rated 4.71 based on 343 reviews