GWlegal Reviews

4.8 Rating 6,242 Reviews
96 %
of reviewers recommend GWlegal
4.8
Based on 6,242 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read GWlegal Reviews

About GWlegal:

GWlegal’s ultimate mission is to provide a fully rounded legal proposition for clients, who will return to GW again and again.

We offer the everyday legal services you require to move smoothly through each stage of life’s journey. Property law when purchasing your first home. Equity release when you are ready to retire. Financial claims or personal injury services when something goes wrong. Will writing to protect you and your loved ones.

Who is GWlegal? We are a national firm with local values.

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

GWlegal 5 star review on 24th January 2024
Alan Adkins
GWlegal 5 star review on 12th December 2023
Francis Smith
GWlegal 5 star review on 2nd November 2023
Joyce Trice
GWlegal 5 star review on 18th June 2023
Pauline Fairclough
GWlegal 5 star review on 9th September 2022
Gail Hatley
GWlegal 5 star review on 1st April 2022
Martin Bishop
GWlegal 5 star review on 12th January 2022
Grant Newman
2
Anonymous
Anonymous  // 01/01/2019
Did what had to be done but I noticed that when Clare phoned me she never left a voicemail to call her back and when I rang her back (seeing the missed call on my phone) I always had to leave a message for her to call me back. Clare never answered my call when I actually rang
Helpful Report
Posted 1 year ago
The Solicitor that visited me was professional & easy to deal with, in fact all staff iI spoke towers pleasant & professional However, the initial call to book the appointment & advise me of the next steps should have provided more comprehensive information about the next steps. It would be helpful , if, on that initial introductory call, I had been advised: * All the necessary paperwork I would need to provide. Because I was a cash buyer for my present home, I need to provide completion letters for this property & my prior property for proof money laundering not involved. * My granddaughter needed to sign a form releasing any tenancy rights. At the time the pack, she was away and I did not open her letter as addressed to her. It was only when I contacted my Case Handler that I was told an independent Solicitor had to witness the form being signed
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Posted 1 year ago
Good efficient service. 😀
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Posted 1 year ago
Poor communication throughout the process. Very little by way of updates. Completed in the end which was a relief however basic errors made along the way that extended the process.
Helpful Report
Posted 1 year ago
The whole process was dragged out over some 4 months. There always seemed to be an obstacle to surmount. Even so, I dealt with matters without delay, but those dealing with my application did not appear to share the urgency. Things were so delayed it enabled the lenders to increase the loan % by almost double which cost me over £200,000 more in settlement. I thought solicitors were supposed to fight for their clients, but this has not happened. I was even charged £75 for a letter which I did not ask for and did not need. My permission was not even sought and I would like this money returned to me. I feel let down and unsupported and am relieved this sorry state of affairs has finally ended. I must say those I spoke to were polite and friendly.
Helpful Report
Posted 1 year ago
Age partnership recomended GWlegal so that the job would get done quicker. we found WGlegal slow to reply to our queries, and their phone was always on voicemail. Other than that they got the job done
Helpful Report
Posted 1 year ago
Bad information about charges that a person should not pay
Helpful Report
Posted 1 year ago
Communication could be a lot better as only ever received pdfs without much explanation and final pdf had a shortfall on it which not clear who should pay.
Helpful Report
Posted 1 year ago
Felt like I had to keep chasing things up, if I had not got in touch I really don't think things would have been completed.
Helpful Report
Posted 1 year ago
When asking for advice not very helpful and rude
Helpful Report
Posted 1 year ago
Just did enough, have asked a question regarding my final statement but sadly no response.!!
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Posted 1 year ago
Long delays. It got finally done.
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Posted 1 year ago
GW legal service we’re very efficient and very professional.Excellent service and friendly.
Helpful Report
Posted 1 year ago
I was upset when the continual hassle of establishing where the £100k came from we had saved this money in the end I had to furnish you with an 85 page of metro statements to prove to you it was all above board I furnished you with my accountants annual accounts showing my income before and after covid Thank you for finalizing
Helpful Report
Posted 1 year ago
Poor response time e mails ignored .phone messages ignored .in general arrogant attitude from case handler's I would not recommend this company to any one
Helpful Report
Posted 1 year ago
Very difficult to contact an individual. Phone answered in reasonable time but could never directly spoke to correct person. sometimes I got a callback, sometimes not. Frustrating and time wasting.
Helpful Report
Posted 1 year ago
Problems with getting home visit date. Perfectly happy with the home visit when it eventually happened.
Helpful Report
Posted 1 year ago
Overpriced
Helpful Report
Posted 1 year ago
We check the bank we were promised the money would paid in by 5.30pm tonight at 6.30pm no money paid in very disappointed
Helpful Report
Posted 1 year ago
Very disappointed with their service, lack of communication, we had to liaise with the Estate Agent because the Solicitors were not updating them enough, so they kept pestering us to find out what was happening. They did not keep us informed with progress regularly. We had to constantly chase them for updates and they would often not even call us back. We often wondered what we were paying them for. They took way too long to process our purchase. Very long and frustrating time to buy our House.
Helpful Report
Posted 1 year ago
GWlegal is rated 4.8 based on 6,242 reviews