Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury WayHItchinSG4 0TP, ,, 54 Wilbury WayHItchinSG4 0TP, ,, Hitchin
Rating: 4.19

4.2 Rating 1,127 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,127 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

01462 429777

Email:

cs@gm8group.com

Location:

54 Wilbury WayHItchinSG4 0TP, ,,
54 Wilbury WayHItchinSG4 0TP, ,
Hitchin
SG4 0TP

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Original Organics 5 star review on 2nd March 2024

Anonymous // 01/01/2019

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English

“Ordered two water butts, delivered on time. Quality appears to be good. Items were as described on the website.”

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“Ordered Minky ironing board cover. Delivered promptly and used immediately. No problems in the process. Seamless.”

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“Thank you so very much .., perfect and stunning my friend will luv it … will be back again 😂”

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“Good product”

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“I've just received a bistro table set - quite nice, but there are a few areas on the table legs where the protective paint seems to be a bit patchy, so there is a bit of rust showing after a couple of days”

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hi Richard I'm sorry to hear there are issues with this, please email through to cs@gm8group.com send in some photos with your order number and we can discuss with our supplier for our options kind regards Original Organics

“Wormery arrived very quickly after I placed the order, well packaged and delivered safely. It's a nice bit of kit, easy to slot together. I particularly like the clever design of the top and bottom sections, which are identical apart from the tap that is screwed into the bottom. Someone has clearly put some thought into this.”

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“A comprehensive range for most organic jobs. Speedy despatch in sensible recyclable wrapping.”

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“I needed a longer hose to connect to my drain pipe diverter. It fits perfectly and is also white to fit the colour of the downpipe.”

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“The order was easy to place and the water butt base and diverter kit I ordered was delivered promptly and everything satisfactory. The water butt is now installed and all working perfectly. I did have one query and it was answered quickly. I highly recommend Original Organics.”

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“Items arrived quickly after ordering, all set up easily - compost bin now in-situ”

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“I wanted a replacement water butt and Original Organics had just the style and size I wanted. It was a reasonable price and was delivered quickly. When it arrived I could see it was a good quality product.”

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“Arrived on time. Well packaged. Thank you.”

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“Lovely butt!!! 😂”

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“When ordered shipping zero after 4weeks was told it would be an extra £15 for delivery after a few phone calls it was grudgingly resolved. Never again”

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“Exactly what I ordered. Website wouldn't take an Irish post code though, resulting in delay.”

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“Very happy with service ( was already familiar with product supplied); order was delivered in very good order and promptly. I did however find the website a little confusing( ?was product available? If not,when?) All in all,very happy and would use Original Organics again.”

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“Fantastic company! Stephen in Customer service is outstanding.”

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“Great prompt service. Easy to use website. Compretetive prices.”

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“Drought plug was delivered promptly, well packaged, and exactly as described. I measured the plug hole (40mm) before ordering, and was confident that it would fit OK, which it did. Tried it today and it worked perfectly, so we are now able to water the garden with grey water. It recovers more water from the bath than any other method would have - I doubt if more than a cup full got left behind.”

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“Placed and order for a Keter premier shed 7.5ft x 9ft on the. Accepted the delivery terms of 21 days. Closer to the 21 day delivery time had no confirmation that it would be arriving. I rang customer service told not to worry it will be with you within that time. This date past so rang again to be then told that there had been a processing issue on there system but it would now be another 2-3 week minimum. Was then told a manager would call me back. That never happened so I then decided to send an email, waited 5 days with no reply so then rang back again to be told that what’s the point in updating me when they had no news about my order apart from the fact it was actually placed this time. Fast forward another week I rang to then be told it’s being delivered this week and they thought that someone had contacted me. First of all I understand mistakes can happen. But the customer service has been non existent and poor. Such a shame really because this could have been dealt with and handled in a much better way but instead I’ve had 0 communication. Not something i would expect from a reputable company. Bad attitudes, carelessness and excuses. Not happy at all !!”

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Original Organics is rated 4.2 based on 1,127 reviews