Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Gunsmith Fitness Reviews

4.4 Rating 51 Reviews

84 %

of reviewers recommend Gunsmith Fitness

Company Reviews

4.4

Based on 51 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

00447595763773

Write Your review

Tell us how Gunsmith Fitness made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gunsmith Fitness 4 star review on 22nd September 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was 4 weeks late, there was no notification of shipment, no update on my order. I even went as far and reaching out within the promised 8 week timeline to confirm it would arrive on time. They assured me it would. It’s been 12 weeks and after sending them an email asking for a refund, they finally shipped my product. Their service is subpar, I do not know what the quality of their product is but waiting 3 months for a belt is unsat.”

Posted 2 years ago

“Id advise you to buy a belt somewhere else. Theres way more well known custom belt sites than this one and their customer service and the way they treat people is obscene. I ordered a custom belt based off their size chart and the belt doesnt fit me. I asked what could be done about this and I was told their size chart is right and im wrong, I cant measure myself properly and nothing can be done about it. My money was taken and its nothing can be done about it. Ive never felt so inferior as a customer or talked down to. Bring your business to a real weight belt company like Cardillo!”

Posted 3 years ago

“Really fast communication and solid advice in terms of what belt I needed. There were a few back and forths until I was happy with my choice, they didn't pitch their most expensive products ether. Delivery was the next day.”

Posted 4 years ago

“Been a month again since i sent them the last e-mail.. Still no reply.. Back in november I ordered a custom belt, but received one with the logo upside down in the beginning of january. You guys promised to sent a new one, which was a great solution at the time! You even offered a size down as that would’ve fit better! We’re 4 months further and i haven’t received a belt, neither did i get a reply on any of the last e-mails i sent you. So i decided to comment on one of your posts on Instagram, maybe that would give a response. Instead you guys decided to delete the comment and block me? Not a single response at all. This must be the worst customer service experience i’ve ever had, really disappointing. I understand making a belt over isn’t as exciting as making a new one and you’re probably more interested in new clients, reposts, reach and therefore revenue. But if you don’t take care of things like this, you’ll eventually get caught up. Hope you see a chance to reply to this last reach out, so we can come to a solution.”

Posted 4 years ago

“So I ordered two belts. One arrived 3 months later! The second just didn’t arrive. 4 months later I am still waiting for the second one. However gunsmith fitness think they have sent me two, I tell her I received only one so in response they send me signature as proof of receipt. Still didn’t actually fulfil my order of two belts . I can not believe this is actually happening, The standard font is very large so doesn’t look expensive (on the one belt we did receive). Will update my review if I actually get my order at the beginning of December fulfilled at some point.”

Posted 5 years ago

“waited over 13 weeks for my belt, customer service non existent. near impossible to get replies. had to open a pay pal dispute to get my money back.”

Posted 5 years ago

“Absolutely love my personalised belt and mobility bands...I can’t wait to order more. Excellent customer service”

Posted 5 years ago

“Amazing quality of products and the best service! Couldn’t recommend more!”

Posted 5 years ago

“Great products”

Posted 5 years ago

“Decent products, nice design Worth a purchase all round 🤙”

Posted 5 years ago

“My custom made belt is incredible, the quality is high standard and I would thoroughly recommend them! I Also have the wrist wraps and they are also really good quality!”

Posted 5 years ago

“Best quality lifting equipment I’ve ever used! Delivery was very fast and I’m loving my straps and wrist wraps! 100% definitely recommend to anyone looking for quality products!”

Posted 5 years ago

“The worst company I've ever dealt with. Non existant customer service. Waiting over 10 weeks for mine, lucky to receive an email every fortnight keeping me updated. Absolute shambles.”

Posted 5 years ago

“I ordered a custom belt from Brian about six weeks ago, and it featured a rather complex design with Mexican 'day of the dead' type skulls on it. Throughout the communication process I have to say Gunsmith were top notch. The end product was excellent quality. Yes... it took a while.. but unlike some other reviewers I ACTUALLY READ THE SMALL PRINT! It's sad when vindictive people leave a one star review because they were a pain in the arse. I shall be ordering another two belts soon. One for my girlfriend (a fitness competitor) and one for my trainer, as a consolation gift for me dumbell pressing more than him.”

Posted 5 years ago

“I am very happy with the quality of the belt . Nice handmade quality , superb quality leather and stitching perfect edges and whole stuff looks premium quality . I want to order more stuff for my boys . Keep it up love to buy your stuff . Cheers”

Posted 5 years ago

“I just received my custom belt and i'm absolutely delighted. Incredible quality and correspondence with Gunsmith was easy!”

Posted 5 years ago

“Customer service is horrible. They don't start customizing when they say they do. Make sure you read the small/fine print that what you Will be told.”

Posted 5 years ago

“Firstly, the belt I ordered was of the highest quality and I was delighted to see it came with a very handy bag to carry it around. All great quality goods I shall be proudly sporting at my gym. Secondly, communication with the 'Gunsmith Fitness' regarding some sizing issues was very prompt and polite. I have already recommended your products to some friends who I know will be happy with their future purchases. I also got a bonus new PB on the first day of wearing it, so I thank you sincerely. Matt.”

Posted 6 years ago

“Customer Service is terrible. Ordered wrong size belt, contacted Brian who asked if I would Like to return for a different size, which I did. Rather than exchanging the product, they refunded me my original order, meaning I would have to place a new order and pay postage again as I was 1p off the delivery threshold. I thought they'd made a mistake but when I emailed and asked I was told 'margins are too small - I never said I would exchange' etc (keeping in mind that a week earlier they had 30% off the whole website so margins cant be that small.) - will never use their products.”

Posted 6 years ago

“Fast efficient service,good quality product.”

Posted 6 years ago

«
1
2
3
»

Gunsmith Fitness is rated 4.4 based on 51 reviews