Review and raise up to £2.00
My wife and I have just returned from a stay at Gullivers World Hotel (Warrington) and 2 days in the theme park with our 2 grandchildren. This was our third visit so thought I would give an honest opinion which is not based on a child's view but more of a health and safety/staffing view.
Our Princess suite was lovely but the black mould all around the lower wall of the shower was not very nice.
We had a couple of drinks in the hotel lounge bar where the staff were extremely slow which resulted in a very long queue and further spoilt by workman (assume maintainence men) having there supper of Kentucky fried chicken with a lot of swear words thrown in, while staff, I assume manageress in white shirt took no notice.
I can only say I was shocked by the uncleanliness of the cafe's, restaurants and toilets in the theme park. We sat in the The Big G Diner and could not help but notice grime all along the counter, and tiles that looked like they had been wiped with a greasy cloth, as did all the tables.
On our last day we were in Alice of Wonderland and eat in the fish and chip bar/cafe. The floor was so greasy our shoes were sticking to it, and again the tables were not cleaned properly.
The toilets in the park.
Bowls were stained brown through lack of cleaning properly with bleach or similar.
I must tell you that I am not a frequent reviewer and do not like leaving reviews, except when I feel it is entirely necessary.
Hopefully these few things can be easily rectified through proper staff training and our next visit not be spoilt by them.