Guardian Support Reviews

4.90 Rating 51 Reviews
98 %
of reviewers recommend Guardian Support
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email
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About Guardian Support:

Guardian Support are experts in all aspects of HR, Employment Law and Health and Safety Regulation.

We are a small but mighty HR, Employment Law and Health & Safety consultancy based in the heart of Birmingham with years of experience and a plethora of satisfied clients across the West Midlands and most of the UK.

Our professional consultants have an extensive list of qualifications and industry knowledge that will ensure your business is compliant and that your employees are happy, leaving you to focus on what matters most – running a successful business.

Visit Website

Phone:

0845 2626 260

Email:

chaz@bushellinvestmentgroup.com

Location:

Lyndon House, 62 Hagley Road,

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Anonymous
Anonymous  // 01/01/2019
We have worked with Guardian Support since 2012 and they have always provided first class guidance on staffing matters, employment law issues and health & safety. They are quick to react to any issues we have faced as a business and have been 'hands on' at all times. They have good people across all areas of the business who provide concise expert advice. I would have no hesitation in recommending their services.
Guardian have always provided piece of mind and a great deal of support when we've needed it. They keep us updated with their regular newsletters and changes in legislation. Working with Guardian is like having our own personal security blanket.
Wendy and the team are fantastic to deal with, makes the whole process really easy and are always on hand to help when they can. Always do a fantastic job, Would highly recommend
Great company, excellent service, would definitely recommend
We have both HR and H&S support with Guardian and both Emma and Linda, are always really helpful, there if we have any questions and take time to make all of the latest laws and regulations understandable and relevant to us as a company. We have previously recommended Guardian to others and would happily do so again.
Wendy went over all our documentation, contracts etc and made sure we were happy with wording and content and took note of any updates we wanted to make. The service we received as always was friendly and efficient.
We have been with Guardian Support now for nearly 2 years and I would definitely recommend them. Whenever I have a query there is always somebody available to talk to me. If they can't give you an answer straight away they always come back very quickly. All of the staff are very polite and extremely helpful.
Our Company has been with Guardian support for over 5 years. Excellent service and great support, they respond very quickly to any queries. Wendy has given outstanding support and advice over the past 2 years to Orchard Care Group and most recently Harj who has been excellent support with our new company contracts and employment hand book.
IF I NEED HELP WITH THE EVER INCREASING DEMANDS ON HEALTH AND SAFTEY I ONLY NEED TO EMAIL MY CONTACT WHO THEN REPLIES VERY QUICKLY IT THE LADY WHO IS MY CONTACT MAKES MY WORK ALOT EASIER
We have worked with Guardian for a number of years, and they have always acted on the concerns we have raised in that time. At a recent tribunal, the barrister they recommended was excellent, and, thanks to all the good advice, we won the case. On occasions, the telephone response time of the legal team can be slow, and more staff may be required to deal with the clients. However, Brendan is willing to travel long distances to visit us and deal with situations personally.
Hi Janice, Thank you for your lovely review and constructive feedback. It's great to hear that you have had such a great experience with us and our services!
No 'support' whatsoever. AVOID THIS COMPANY
Dear Linda Thank you so much for your comment, I am so sorry that you perceive your experience with Guardian Support to be a negative one especially as our comprehensive client care program has not registered this level of dissatisfaction with any client, ex-client or contact. Currently our renewal ratings are tracking at 93% which would indicate that our satisfaction rating is incredibly high with our clients, however we are always grateful to receive in-depth feedback, good or bad, as this is how we bench mark our services and how we learn and grow as a business. As you have not provided details of your company or full name, it does limit our investigations somewhat as we always wish to address any matters of concern or dissatisfaction. As such I would be grateful if you could email us your Company Details, Contact details and comprehensive details of your concerns to enquiries@guardiansupport.co.uk and we will endeavour to investigate matters further.
Guardian Support is rated 4.90 based on 51 reviews