Groundlevel.co.uk Reviews

Groundlevel.co.uk have a Customer Happiness Grade of C. Customers love their prices but are unhappy with their refunds. Full Insights

2.85 Rating 961 Reviews
45% of reviewers recommend Groundlevel.co.uk

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"Terrible company. Item a month late and not even a response to any emails. I can see I should have checked on here before I ordered. Please do not use this company."
Helpful Report
Posted 6 days ago
"Didnt get my item no replys to emails on hold for 20mins to get no where they would get back to me never did not responding to emails again. 5 weeks later no item no refund discusting absolute scammers iv read lots of people have same problem where is trading standards"
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Posted 1 week ago
"Ordered the air-cooler through Wowcher, 2 weeks ago and item still hasn't arrived. Now escalating through PayPal for a refund. Groundlevel were very rude on the phone and just full you with false information. Avoid!"
1 Helpful Report
Posted 3 weeks ago
"never replied to email 15 sent over ten days still not had goods"
1 Helpful Report
Posted 1 month ago
"Air cooler complete rubbish and not fit for use. Basically a £50 fan. Customer service rude and indignant. Stay well away."
1 Helpful Report
Posted 1 month ago
"Instead of steam I had water. The iron is flimsy, the water tank is small, the catch to release it is not robust. My husband described it ' as like a child's toy.' I agree. Oh and just try sending back I if purchased through My Mail!"
1 Helpful Report
Posted 2 months ago
"Worst company - unless you want to throw money away. IF you ever receive the product you ordered and it works, you are one of the fortunate ones. If you have a problem, forget it, they never reply to emails. If you are still in doubt about dealing with this company, have a look on Trustpilot website first."
1 Helpful Report
Posted 3 months ago
"Can’t get a refund although I returned the item that I bought and have proof of tracking that they have received the item back . Barriers up at every opportunity and excuses not to refund me mainly based around the fact that I need to contact groupin or wowvhee but I bought the item direct from them Ground level .co.uk Shambolic service with one adviser not knowing what the other is doing Will never get my refund I know"
1 Helpful Report
Posted 3 months ago
"Excellent super happy"
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Posted 3 months ago
"Very pleased with item and i got it early than the date they said"
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Posted 3 months ago
"First class , thanks"
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Posted 3 months ago
"I was very dubious about buying this because the price was low, but I am pleased that I decided to purchase this as it is so comfortable and I have slept very well since purchasing this item"
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Posted 3 months ago
"Perfect storage for garden tools. Secured with padlock. Assembly was simple. Patience during assembly needed as components are flimsy but when connected extremely solid. Delighted."
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Posted 3 months ago
"Good all round compost like this product"
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Posted 3 months ago
"The item arrived within the time frame. It was well packaged."
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Posted 3 months ago
"Its great 5 stars"
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Posted 4 months ago
"Easy to fit and arrived on time"
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Posted 4 months ago
"Really happy with this set of pans, the colour and quality are exactly what I wanted. Would definitely use the seller again the delivery company were before the date given. Excellent service from beginning to end."
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Posted 4 months ago
"No problems well pleased"
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Posted 4 months ago
"this is a very gd hoover gd value for money. wiv quick delivery"
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Posted 4 months ago
Groundlevel.co.uk is rated 2.85 based on 961 reviews
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