Groundlevel.co.uk Reviews

2.88 Rating 997 Reviews
46% of reviewers recommend Groundlevel.co.uk
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Phone:
01455 613899

Location:
29 St Nicholas Place

Category:
Business & Office

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Within 5 Days
average delivery time
Greater than 80%
on-time delivery
Greater than 76%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
"Ordered a 6 ft Christmas tree on the 30 th November still hasn’t arrived phoned to complain they said I will get it in three working days very bad customer service will not buy anything else from them"
Helpful Report
Posted 2 days ago
Are you Groundlevel.co.uk? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Groundlevel.co.uk receives and that when things do go wrong, you do your best to put things right. Reply Free
"Got 6ft extra thick snow tipped Xmas tree today and it was skinny in a 3ft box and if thats extra thick id hate to see the normal ones total con its going in bin will not be using again"
Helpful Report
Posted 1 week ago
"Ordered a ‘6ft snow tipped Xmas tree’ arrived in tiny box, put tree together, it has to be the worst most hideous tree I’ve ever seen, absolutely bare looking, looked more like a weed! The snow tipped looked like someone had painted the tips of the branches with tipex... and tree was not 6ft, more like 5ft.. complete con... will not be ordering from here again... thankfully I now have a another nicer tree!"
1 Helpful Report
Posted 1 week ago
"I brought a ground level steam generator iron. Its the biggest load of old tat I've ever spent money on. It leaks and is smaller than a travel iron . Picture is misleading. It says reduced from 99.99. Nobody in their right mind would spend that sort of money on this rubbish. Not on purpose. Very disappointed."
Helpful Report
Posted 1 week ago
"After a couple of problems with delivery (Hermes NOT the seller), item arrived safely. At first we thought it was missing some parts,but after contacting the seller and speaking to them, they were able to help us and the dryer is up and working perfectly."
Helpful Report
Posted 1 week ago
"Super Very nice quality Will be buying another 1"
Helpful Report
Posted 1 week ago
"Item arrived on time and in excellent condition, product is precisely as described by the seller."
Helpful Report
Posted 1 week ago
"Good item. Darker in colour than in the picture, looks black. Works well so far."
Helpful Report
Posted 1 week ago
"bought as present, but i thought good value"
Helpful Report
Posted 2 weeks ago
"Delivered before estimated date. Very happy with item received."
Helpful Report
Posted 2 weeks ago
"Ordered rugs wrong colour came and one had a dirty mark on it have been waiting three for them to sort these out,wouldn’t recommend them them to anybody. Customer service doent exist ."
Helpful Report
Posted 3 weeks ago
"Excellent for the price"
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Posted 3 weeks ago
"Early delivery, prompt and courteous service."
Helpful Report
Posted 3 weeks ago
"Awful service, false advertisement and customer service very rude!!!! Will NOT be ordering from them again!!!!"
1 Helpful Report
Posted 3 weeks ago
"Really pleased with this tree, Great how it separates into three parts as good fir storage. Also looks good😊"
Helpful Report
Posted 3 weeks ago
"Bought this as I'm a student and mattresses in student houses are always horrible. It arrived quickly and has made the bed so much more comfortable and softer to sleep on, definitely worth the money!"
Helpful Report
Posted 4 weeks ago
"Have bought 2 of these duvets lovely lovely colour pink wash well"
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Posted 4 weeks ago
"Very soft and comfortable finally getting a better nights sleep"
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Posted 1 month ago
"Lovely deep mattress topper only problem elastic would not fit on to corners of mattress otherwise good value"
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Posted 1 month ago
"Good quality thick topper. Luxury softness making any mattress feel soft and cosy"
Helpful Report
Posted 1 month ago
Groundlevel.co.uk is rated 2.88 based on 997 reviews

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