Groomers Online Reviews

Name: Groomers Online
Rating: 4.75

4.8 Rating 9,547 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,547 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Groomers Online Review - Excellent service speedy delivery and very good quality goods

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Phone:

01635 581958

Location:

137 Greenham Business Park, Thatcham

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Groomers Online 5 star review on 17th April 2024

248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very efficient website catering for most aspects of dog grooming! Very quick delivery and when needed customer service are very helpful! Highly recommend”

Helpful Report

Posted 1 year ago

“Very good service and delivery happy with all equipment I’ve purchased from groomers”

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Posted 1 year ago

“All fine but postage was expensive at £3.50 for a tool costing £9, and it still took 4 days to arrive.”

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Posted 1 year ago

“Love the shampoos I ordered with the deal 3 for 2 I ordered the Banana and mango Blue skies and sweet candy however one out of the three I had leaked when delivered”

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Posted 1 year ago

Dear Christina, We are sorry to see this. Please contact us at customer.service@groomers-online.com with the damaged picture. We can then send you a replacement if needed. Kind Regards The Groomers Team

Posted 1 year ago

“My recent purchase of Master it blade set was sent to my billing address, rather than my work address which I wanted. I did get in touch and found out where I could go to pick the package up, which I did without incident. The only thing is the delivery card was put in the crack of my front door - it could have blown away and the store my package was finally delivered to was over 5 miles away from my address. I have not yet tried the blades, but I have found the same blades I purchased previously were good in that they are good when clipping larger dogs more quickly.”

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Posted 1 year ago

“First time, quick delivery when it's difficult when you can't get what you want from the 'shops'.”

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Posted 1 year ago

“I ordered a grooming mat, the website is easy to use, the product was very well priced and the delivery was quick. Hassle free shopping.”

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Posted 1 year ago

“Good product range I bought a new work coat after my old one from your company got old and worn it lasted multiple years cannot fault it only thing is that the zipper on the new pink isn’t the same as the badge compared to old”

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Posted 1 year ago

“Easy to order online, fast delivery. However delivery left in unsecure place on front door step in view of passing people.”

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Posted 1 year ago

“Well, groomers as a company i would say is great, the stuff was shipped out quite quick with good correspondence as the item i was getting was rather large .. I knocked a star off as the parcel arrived very VERY damaged, but this may not have been Groomers fault, it may have been the couriers? The courier took the parcel back and Groomers were very quick to contact me and sort out sending a new one out.”

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Posted 1 year ago

“Love using groomers online for all my salon needs. I’ve found they are a little out of stock than Normal lately, but I assume it’s because they are so popular!”

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Posted 1 year ago

“Great quick service”

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Posted 1 year ago

“very prompt service.”

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Posted 1 year ago

“Very good service from the company. The product was also great.”

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Posted 1 year ago

“Snoods for my show girls who hate the noisy drier, really helps block out the noise helps with anxiety 1/2 the price of other brands I would recommend this product and the quick delivery from Groomers….thanks”

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Posted 2 years ago

“No problems.”

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Posted 2 years ago

“4f whal blade ordered. Perfect fit. Delivered within two days”

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Posted 2 years ago

“Would have bought more as I like the products but a lot of things out of stock. Hopefully they will be back in stock soon.”

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Posted 2 years ago

“Ordering was simple and delivery arrived quickly . I have a cavapoo who attends a groomer regularly, to keep his coat in good condition, as he likes nothing more than rolling in the mud and getting wet . He always comes home lovely and soft and smelling divine, so I asked which shampoo she uses ,so placed my order . I have used it once so far and was not disappointed, it lathered easily and was easy to rinse ,and yes he was lovely and fluffy and smelt good too .”

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Posted 2 years ago

“Product arrived on time and was as expected. The only downside was a plastic bottle in a plastic bag and in a Jiffy bag. Leaked everywhere, bag sopping wet although it did smell good.”

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Posted 2 years ago

Groomers Online is rated 4.8 based on 9,547 reviews