Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 6,554 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 6,554 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 6th April 2024

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Forgot about the accessory pack when I came back to the cart, emailed you right after I made the purchase to remove it! No such luck guess you got me for a useless 37$ pack”

Helpful Report

Posted 9 months ago

“A sturdy walking boot. The heel has better cushioning than the ball of the foot. Probably better suited for those with a slightly more narrow foot than broad-footed individuals such as myself, a fact that - as so often - only became noticeable once I started walking in them.”

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Posted 10 months ago

“They are the most comfortable boots i have ever owned. Its my third pair. Down side is, I am a dog walker and it rains alot over here. My other grisport boots started to fall apart and when I emailed about this, I was told I had to let them naturally dry out in-between walks and getting wet, which is hard as it is wet most days. You would need about 3 pairs to to let a pair dry out which is a big ask as they are not cheap. Comfortable but felt let down with after sales.”

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Posted 10 months ago

“Comfortable light and waterproof But split after one week”

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Posted 10 months ago

“The boots look attractive, seem well-made and were delivered quickly. They also had free gifts of socks and a neck warmer included. The boots immediately felt very comfortable and so I decided to keep them. However, on my first long walk I realised that, although they fit reasonably well across the boot, they are a few millimetres too short for me (a size 43) in their overall length. Consequently, at the end of a 10-mile walk, my toes were sore from having butted up against the end of the boots. The right boot also gave me a blister around my ankle. I've tried wearing thinner socks, and this makes wearing them a little more comfortable, but if the problem persists I'll be forced to buy some different boots and will have wasted £115. If Grisport did half sizes, I'd recommend everyone to buy a size up from normal. Apart from that, the boots were fine.”

Helpful Report

Posted 10 months ago

“A couple of years ago I bought a pair of size 47 Livingstone Brown Active shoes. Normally I take a 48, but 47 was the only size available. So when I finally saw a pair of size 48 on your website, I snapped them up. Your service was excellent, the shoes arrived very quickly. But the enclosed photograph shows the two sizes side by side: the shoes on the top is a size 47, underneath it a size 48. Can you see any difference in length or width? The second photograph from the back is simply to show the two labels, confirming size 47 and size 48.”

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Posted 11 months ago

“Good quality walking shoes and boots but one has to be careful re sizing. The new size 46 boot ordered didn't fit, way different to my exisiting size 46 Grisport boot.”

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Posted 11 months ago

“Fast service and keen prices. Boots seemed decent quality but proved too tight in the toe area on a walk.”

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Posted 11 months ago

“The boots look fine, but the waxed leather marks and creases easily. While waterproof, and good value, not the most comfortable boots I've worn. Easy ordering and quick delivery but I will go back to Lowa boots in the future.”

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Posted 11 months ago

“not perfect”

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Posted 1 year ago

“Bought the Dartmoor GTX but very disappointed sole is for too stiff I’ve had 6 pairs of standard Dartmoor and they are the best shoes in years of mountain walking”

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Posted 1 year ago

“Left my parcel at the wrong address,otherwise I’m happy enough 😊”

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Posted 1 year ago

“The shoes and package arrived swiftly and in good order. Wife loves the shoes. However we also had some other items one of which is faulty. Despite emailing Grisport to let them know there is a fault with one of the products they have failed to contact us back. This is quite unusual as we have previously found them to be good in customer service. If they get back to me I will change my review”

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Posted 1 year ago

“Socks are brilliant - I did however ask if as a goodwill gesture I could be sent the free pack as I did spend over £50 albeit in two different orders within a couple of days of each other. However this was flatly refused !”

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Posted 1 year ago

“The boots that I bought are much stiffer than other walking boots (not grisport) I have had in the past; they require walking in. I have walked 50 miles in them and they are still very stiff around the ankles especially. The right boot slips and I haven't had that problem before with previous boots. I am disappointed with them, I regularly walk the dog for 5 miles per day in the winter but this increases in the warmer months, I don't believe I could do that in these boots. Won't be buying again.”

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Posted 1 year ago

“I am pleased with the quality of my new walking boots. Unfortunately, they are not immediately comfortable but rub on my ankle bone, not a problem I have previously had with new walking boots. It may be that this aligns with the brass "waterproof" badge which makes the leather inflexible just at this point. Hopefully, a few more uses and the leather will soften and the boots will be properly wearable rather than as currently, only using them for short walks.”

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Posted 1 year ago

“I was happy with my boots and delivery, but as my product was over £50 I should have recieved free socks, which didn't happen,so loss of stars for lack of attention to detail.”

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Posted 1 year ago

Hello Andy, Thank you for your review. The free item item was not on your invoice so was presumed you had removed it from your basket during your purchase, as some customers do if the free item is not wanted or required. We have sent what was on the invoice. Kind regards Grisport UK

Posted 1 year ago

“I bought the Rampage because You wrote it should be wide. But its not wider than the other Grisport boots i have. Let med hear from you - maybe you dig send me the wrong shoes?”

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Posted 1 year ago

“Have bought many Grisport shoes in the past and have always been satisfied with products. Unfortunately the last pair of latitude walking shoes have a distinct difference in the colour of the material. Very disappointed.”

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Posted 1 year ago

“Ordered my new Rampage boots 10.21 am on 22nd September and by 4.06 pm the same day received the AUTUMN10 code offering me an extra 10% off my order - a little frustrating and this has since been followed up by no fewer than 3 further offer emails with 10% off - hopeful that Grisport may do the right thing and credit me the equivalent loyalty points to my account - not yet used the boots awaiting much wetter conditions before I put them to the test”

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Posted 1 year ago

Grisport is rated 4.8 based on 6,554 reviews