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GRIP COMMUNICATIONS Reviews

4.9 Rating 45 Reviews

100 %

of reviewers recommend GRIP COMMUNICATIONS

Company Reviews

4.9

Based on 45 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email

About GRIP COMMUNICATIONS :

GRiP Communications provide high quality Business VoIP phone systems.
Because they are hosted in the cloud you don't need any expensive equipment or software to get them working - just an Internet Connection.

Monthly subscriptions are available for both VoIP Phones and Call Plans.
You can port your existing BT numbers or get new ones and work from anywhere.

Suitable for any size of business, from sole trader to multi-site organisation. All on one system, all with the same great features.

Visit Website

Phone:

03450346699

Email:

info@gripcom.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For a small company, works well so far, landline number ported over to VOIP digital service without hiccups.”

“I am very happy with the service , affordable, customer service very helpful, excellent technical support. Very good app for inbound and outbound calls.”

“Highly recommended, a great option for those wanting to move away from copper lines, to internet/sip based telephony in a very easy simple to use service with a great team of responsive, skilled, technical people.”

“I have been dealing with Grip Services for almost 10 years. Great service always! Exceptional long lasting quality towels and prompt delivery!”

“Great service and very fast turnaround Alistair was very efficient even answering emails on a Sunday.”

“Very good service, good pricing and excellent customer service + training”

“This is my first dealings with Grip Communications and am pleased to say that it won’t be my last. My previous supplier Sip**** instigated a massive restructure and price hike of its packages of 160%, yes 160% I had to look twice. Anyway, Grip Communications, found them by searching for voip providers with call packages. The entire process was an absolute pleasure no stress no problems no worries. I don’t do subscription purchase, so they had the answer and invoiced me for 12 month supply of a call package, for my needs the basic package was perfect all calls to UK landline and mobile. So I placed an order on Friday they sent me an invoice for payment that afternoon this was promptly paid the next thing Saturday early afternoon receive an email that the service is live now that is what I call service. Phone calls to the company are answered swiftly and if you call and don’t leave a message you receive a call-back, the level of support is truly superb from over the phone support to training sessions and screen sharing to resolve problems and configuration settings. The control web interface once explained is truly revolutionary its basically click / drag and drop the first appearance is a little confusing ( especially if you don’t read the instructions ) but as soon as you are shown how the system works and progresses it way through call routing and handling then it’s a dream. Alisdare was extremely helpful going above and beyond the expected level of assistance during the fine tuning of the call handling. To conclude if you are looking for a voip line / line’s for your home, home / office or workplace give these guys a chance to quote and assist you I did and won’t look back. An opportunity not to be missed with the closedown of the good old phone lines looming in 2025 perhaps now is the time for change and with Grip Communications as your provider that is a change for the better.”

“Great service and support Highly recommended”

“I am a novice with VOIP communications but felt there had to be something better than my existing telephone service. I chose GRiP based on reviews and research I did along with value for money. I placed my order and was dealt with promptly and efficiently, given access to an online system management portal and detailed information on setting up and provisioning of my second-hand phones. Initially, I found the portal daunting, but that was my inexperience. A number of messages with Alasdair at GRiP helped me to get my head around things and on the right track. I did initially have an issue with calls from mobiles being received with missing audio, however, this was due to a setting in my router and once I switched off SIP ALG it has behaved flawlessly since. Call quality is excellent and the silence from nuisance calls is a welcome relief!”

“Outstanding service. A very helpful company in specifying the correct solution, maintaining the service needed and then most recently sorting out an upgrade. All enquiries were dealt with and any problem was resolved very quickly. Thank you, Alasdair.”

“Great communication and quick turnaround. Would recommend.”

“From placing the order through to delivery, the service was excellent, I found the entire process extremely easy, and the new line was up and running within no time. Alasdair was on hand via a screen share to help with configuration. I apply exceedingly high standards within my company when it comes to customer service and experience, Grip Communication have the same standards. I would have no concerns whatsoever recommending Grip Communication. I noted a small concern re a particular situation, this matter was addressed immediately and again the service was faultless.”

“GRIP were able to turn around a VoIP System with only 2 days notice. Very Happy! Steve, Lifted Entertainment”

“Excellent service - We’ve been a customer of grip since 2014 and have never had an issue - excellent customer service, technical experience and very fast & friendly service. Highly recommend for anyone looking for high grade business communications.”

“Outstanding service. Fantastic understanding of exactly what I wanted and implemented it perfectly. Thank you for such a pleasant experience”

“Excellent service Kept informed throughout the entire process Easy to order the service Equipment programmed and returned promptly Existing number ported to VOIP on the day promised All working as it should emails answered promptly Would recommend”

“Great service - I will certainly be recommending, thank you to the team!”

“Got our virtual number sorted quickly very pleased”

“Alasdair helped me right from the beginning of my sales query, he was helpful. He helped me get my GRIP package and install it. It was extremely easy to understand his instructions from his messages. Thank you Alasdair your an asset to your job and made my day easier. 5/5 from me.”

“Ordered voip service and equipment from GRIP after speaking with sales & technical services Alasdair’s help and advise was superb. Delivered on time great service. You do not have to wait for reply’s to emails or for the phone to be answered, unlike most. 👍”

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GRIP COMMUNICATIONS is rated 4.9 based on 45 reviews