Greentrees CaravanStore Ltd Reviews

3.26 Rating 86 Reviews
53 %
of reviewers recommend Greentrees CaravanStore Ltd
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read Greentrees CaravanStore Ltd Reviews
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01362 696434


Adventure House,Hurn Road,Dereham Business Park

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Anonymous  // 01/01/2019
Brought a elddis affinity 550 /2020 , 6 months ago and the sales man was very good 👍 the problem became when we found the faulty parts on the new caravan it was very disappointing to find out the only do some checks 4 hrs in total,I my view it would have been better to be more thorough with the inspection it has took 11 emails and 2 visits to get it sorted 150 miles on my car £35 out of pocket in fuel and 12 hr of my time because it was not checked properly
Posted 2 months ago
Not sure how to answer that
Posted 6 months ago
Have just returned from having our caravans third service. All done efficiently as promised. Generally speaking Greentrees have been good to deal with and I would have no issues with doing so again.
Posted 7 months ago
Very happy with swift challenger we bought from you about 3 months ago. Dan did handover told us co2 monitor was missing and waste bin top broken he said he would sort this out he quite clearly hadnt. We have had to chase to get this sorted especially the monitor which is rather important. Waited all day for a call back then decided to call again then to be fair shannon took it on board to sort it we have finally had these items delivered no thanks to Dan.
Posted 1 year ago
Well I purchased a new caravan some 12 years ago and the handover was first class
Sadly it went downhill after that
The jointing tape started to come away so took it back
They checked and replaced the tape but on one side it had 2 jointing strips but only 1 when I took it in they denied it but ended up replacing all the panel
Service was poor used to take it in and if you was lucky you got it back in about 6 weeks not happy
Sounds like they have improved since
Posted 2 years ago
Greentrees CaravanStore Ltd is rated 3.26 based on 86 reviews