Greentrees CaravanStore Ltd Reviews

2.67 Rating 46 Reviews
39 %
of reviewers recommend Greentrees CaravanStore Ltd
Merchant Metrics
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Over a week
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Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park

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Bought a swift challenger from you about 3 months ago. Dan sold it to us and did handover he told us co2 monitor was missing and bin top broken he assured us it would be sorted. 3 months on still not heard anything. We rang dan he didn't want to now he said he would pass it over to shannon and we would get a call back waited till later that day no call back we rang again and got shannon. She said she would sort it out she said they needed to contact swift she kept us informed and we have finally had them delivered today no thanks to dan. Thank you shannon.
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Posted 3 days ago
I am waiting for a new caravan and was originally advised it would be in production in early May. They could not be bothered to call me to tell me it had moved to the end of May - I had to call them. I have just called them again to be told it is now mid June at the earliest. Again they have known this for over a week, but they couldn't be bothered to call or email to let me know. Obviously paying them over £20k for a new caravan isn't enough for them to be bothered about me as a customer. Didn't think this kind of treatment of paying customers still existed anymore. Not sure it's nice to know some companies still believe in the old fashioned way of dealing with people...... I won't leave my name as I am sure that I would find some form of retribution exacted on me for complaining....
1 Helpful Report
Posted 1 year ago
Greentrees CaravanStore Ltd is rated 2.67 based on 46 reviews