Greentrees CaravanStore Ltd Reviews

Name: Greentrees CaravanStore Ltd
Address: Adventure House,Hurn Road,Dereham Business Park, Dereham
Rating: 4.12

4.1 Rating 239 Reviews

77 %

of reviewers recommend Greentrees CaravanStore Ltd

Company Reviews

Questions

Metrics

4.1

Based on 239 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

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Greentrees CaravanStore Ltd 5 star review on 5th May 2022

Tony Robinson

Greentrees CaravanStore Ltd 5 star review on 30th April 2022

Dave Sanders

Anonymous

Anonymous // 01/01/2019

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“Super service. Very pleased thank you.”

Helpful Report

Posted 1 year ago

“We had to have a new shower door fitted to our caravan.They ordered it, there was a wait but no fault of their’s . When it arrived they gave us a date to have the door fitted. The handover was prompt and straightforward, and when we collected it the same. The work had been carried out to a professional standard. Would definitely deal with them again.”

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Posted 1 year ago

“The service was fine and the reception staff and technicians were very helpful. However I was less happy that the add on repairs I had asked for weren't done. The reason given was that there wasn't enough time. A poor excuse as they couldn't service the motor mover and there could have used that time.”

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Posted 1 year ago

“Excellent customer service and informed at all stages of the work needed before anything was done. Professional and polite service and will use again.”

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Posted 1 year ago

“Engineer who attended my home to sort out my motor mover was extremely professional and fixed it within half an hour. He explained to me the problem and how to use the mover properly etc as we are newbies to caravanning. Great service”

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Posted 1 year ago

“Greeted by friendly staff, great service and excellent products.”

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Posted 1 year ago

“Very good work”

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Posted 1 year ago

“Visited while on holiday desperate for a water part that had, of course, given up on holiday in Wells. Was told to go to them by another caravanned and sooo glad I did! Superb service when I arrived. they couldn't do more to help. And loads of advise we needed.....for FREE!!!! the part was even cheaper than Ebay!!! So pleased. Were back up and running and enjoying our hols again. Thanks Greentrees! Wish our local dealer was this helpful.”

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Posted 1 year ago

“Friendly, clean and efficient service despite inclement weather, so much more convenient than towing to and from depot .”

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Posted 1 year ago

“Great mobile service meant we didn’t have to take caravan miles away Staff were really friendly and helpful”

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Posted 1 year ago

“Found the staff very helpful, polite and went out of there to explain everything The caravan was serviced on time, cleaned and at the agreed price”

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Posted 1 year ago

“Very good service from a polite and helpful engineer. Saved all the trouble of taking the van into the workshop.”

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Posted 1 year ago

“Received great service from the mobile engineer when he serviced the caravan He was very thorough and explained everything that he had done and the things that needed to be done under warranty, is was lovely to not have to take the van anywhere and to get it serviced on the drive, he was also very pleasant and polite”

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Posted 1 year ago

“My husband and myself would like to thank Justyn for his help in sorting out a problem with our van which the warranty company won't cover. On telling my hubby it would be a bit of a wait due to being busy, my hubby said that's fine and justyn was shocked as most people had been rude about the wait but as everything in life, good things are worth waiting for.”

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Posted 1 year ago

“Very happy with after sales service given”

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Posted 1 year ago

“Great customer service, very helpful and friendly staff. Would recommend Greentrees to anyone.”

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Posted 1 year ago

“Took caravan in for it's first service. Everyone I spoke to was very friendly and helpful! Also, had the caravan washed - it came out gleaming!! Definitely recommend!”

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Posted 1 year ago

“Had a small problem with our gas bottles fitted a few months ago - this was rectified without fuss whilst we waited …. thank you Greentrees !!”

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Posted 1 year ago

“I have been very happy with Greentrees. Which includes sales dept, after sales Dept, as well as spare parts. All departments have friendly, helpful staff.I would recommend them. Thank you Greentrees”

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Posted 1 year ago

“We have used Greentrees for many years. They offer a very comprehensive service both sales and after sales service. Friendly and efficient staff who give an excellent service.”

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Posted 1 year ago

Greentrees CaravanStore Ltd is rated 4.1 based on 239 reviews