Greentrees CaravanStore Ltd Reviews

Name: Greentrees CaravanStore Ltd
Address: Adventure House,Hurn Road,Dereham Business Park, Dereham
Rating: 4.12

4.1 Rating 239 Reviews

77 %

of reviewers recommend Greentrees CaravanStore Ltd

Company Reviews

Questions

Metrics

4.1

Based on 239 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

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Greentrees CaravanStore Ltd 5 star review on 5th May 2022

Tony Robinson

Greentrees CaravanStore Ltd 5 star review on 30th April 2022

Dave Sanders

Anonymous

Anonymous // 01/01/2019

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“Once again excellent service, brilliant repair. Thanks to coachwork team and staff”

Helpful Report

Posted 1 year ago

“Service gentleman very efficient, knowledgeable and helpful”

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Posted 1 year ago

“Serviced my Swift 530 on the caravan site ,on time friendly and informative. Would recommend all day long. Mr A Garwood.”

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Posted 1 year ago

“My Bailey caravan needed a service under warranty. I took it to Greentrees. Apparently one brake drum was scored and was to be replaced under warranty. They damaged my rear view camera cable and left large muddy footprints all over the interior carpets. I returned home to await a call about the replacement parts and to repair my cable. Das later I had great difficulty getting an answer on the phone, reception was not at all bothered and then nobody was available to speak about the delay in getting the parts. I asked to speak to the manager but he was not available and never called me back. They are good at selling but fall very short on customer service.”

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Posted 1 year ago

“Took motorhome in as fridge had stopped working and they fixed it and the fitting of the part was cheaper than I was quoted. So very happy with all the staff friendly and polite and would highly recommend this firm without a doubt.”

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Posted 1 year ago

“Very friendly and helpful staff from our original caravan purchase to this one's annual service. 👍👍”

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Posted 1 year ago

“Friendly staff always been good with us certainly cant complain thanks”

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Posted 1 year ago

“The staff are very friendly and efficient.”

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Posted 1 year ago

“Harry did a terrific home service and advised how we can get more out of what we have, for example putting the wheels onto rubber mats when not in use, reduces the risk of tyre cracks. Superb.”

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Posted 1 year ago

“Their company advertises that they sell quality approved used motorhomes... they are not to be trusted... how can they advertise a vehicle is approved if it goes on to fail its MOT”

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Posted 1 year ago

“Amazing service from drop off to pickup these guys have high standards and when you are trusting someone with your pride and joy to do a job these guys are spot on. As soon as you drop your van off it is taken into a lock up straight away and when you go to pick it up it is brought out to you. I would highly recommend these guys to anyone.”

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Posted 1 year ago

“On site service carried out, no hassle fitting in with us the customer. Recommend this as it appears a more personal service.”

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Posted 1 year ago

“Picked up my caravan today, the lady who served us was very helpful and nice. A chap also assisted us and was spot on, thank you both”

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Posted 1 year ago

“Great service all round from Greentrees, friendly helpful staff. Will definitely use their services again.”

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Posted 1 year ago

“Just had 2nd service on our 2020 elddis affinity 574 .Very good customer service on arrival and pick up. They also managed to do some warranty jobs which I sprung on them at short notice. Kept very well informed throughout. We have used Greentrees for many years have had 4 new caravans from them ,always had great service and friendly knowledgeable staff. Bruce Knights Norwich”

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Posted 1 year ago

“Great service did what we wanted”

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Posted 1 year ago

“This is the second time I’ve had to use Greentrees Caravan Store coach work team, both occasions were not my fault, but that’s another story. Anyway once again the team have surpassed them selves with excellent work, regular (Daily) updates on repair status. The caravan re appears from their workshop looking like new. Would I recommend? 100% yes.”

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Posted 1 year ago

“Harry the Engineer was very polite and thorough whilst doing his service job that was booked in for”

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Posted 1 year ago

“Harry who serviced our caravan was again very polite and lovely.. new what he was talking about and very knowledgeable.”

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Posted 1 year ago

“Fantastic,great customer service and really friendly and helpful staff”

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Posted 1 year ago

Greentrees CaravanStore Ltd is rated 4.1 based on 239 reviews