Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.66

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,289 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Terry T

Greenhouse Stores 5 star review on 21st September 2022

Mr G M

Greenhouse Stores 5 star review on 14th September 2022

Miss Jamini U

Greenhouse Stores 4 star review on 13th September 2022

Margaret A

Greenhouse Stores 5 star review on 12th September 2022

Peter G

238

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wouldn't have another, the main frame is strong. But, the door is a terrible design, very hard to open or close. Plus 2 panes of grass were broken, not wrap in paper.”

Helpful Report

Hello Mr Harris. It sounds like you need to make a small adjustment to the bottom runner on your door. Elite have been attempting to contact you with regards to rectifying it but have been unable to get hold of you. Can you please give them a call 01204 791488 and they will get that rectified for you.

“Website said delivery within 30 working days, when i called them up it was 6-8 weeks Shed arrived with no instructions and nails missing For the amount of money I paid for this i'm not at all impressed!”

Helpful Report

“You have taken the money before despatching the greenhouse, and I cannot give a review as we don’t have the item. To my mind you despatch and take the money on the same day. At the moment we are in shall we say a slight grey area of honest trader or other. Time will tell. I cannot recommend your service as of this time of delayed delivery.”

Helpful Report

“I am dismayed at the quality build of the greenhouse I purchased back in the summer. When we have any significant winds the frame distorts so much that the panes of glass pop out of their clips. To date I have replaced 14 panes at a cost of £70 and today another two have been blown out. This is a 10 foot greenhouse and is concreted in the ground but the plinth supplied along the 10 foot side is in two pieces and distorts enough to release the glass, this should be a continuous length and the peg supplied that holds this together is so flimsy it does nothing to strengthen this aspect. So far I have spent £70 pounds replacing the glass (£5/pane) and today another two have been destroyed. I have always had greenhouses wherever I have lived but NEVER have I had one where the wind distorts the frame so much that the glass comes out.”

Helpful Report

Hi, Thank you for your review. Please accept our apologies, we have contacted customer services as this is not the normal procedure with breakages/damaged items and they will be contacting you asap to get this rectified.

“Still not received my green house after buying in May 2018. The delivery options are appalling and very few slots offered to customers for the few deliver dates they offer you without any choice whatsoever being given after already having to wait a long time to have the greenhouse manufactured.”

Helpful Report

Hi, Delivery on Powder coated Elite greenhouses are 6-8 weeks as stated on our website and also your confirmation email as all Elite greenhouses are built to order.

“On the Greenhouse that I bought it was a no clip one, used strips of plastic to hold the panes in ? had to buy clips there was no way that the plastic would fit. The door is also very flimsy had to rig a door stop to stop it from coming off.”

Helpful Report

Greenhouse Stores is rated 4.7 based on 3,289 reviews