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Greenhouse Stores Reviews

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

Company Reviews

Product Reviews

4.7

Based on 3,289 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Read Greenhouse Stores Reviews

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Greenhouse Stores 5 star review on 21st September 2022

Greenhouse Stores 5 star review on 14th September 2022

Greenhouse Stores 5 star review on 14th September 2022

Greenhouse Stores 5 star review on 14th September 2022

Greenhouse Stores 4 star review on 13th September 2022

Greenhouse Stores 5 star review on 12th September 2022

238

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instructions could be explained better and a short video would help. But all in all I am happy with my Green House”

“Greenhouse delivery on time & all there. As my son was erecting the greenhouse he felt the instructions weren't as detailed as could have been. Also the print of ours instructions was decidedly feint so quite difficult to read. However it has been much admired since completed.”

“Only fault is the door such small nylon wheels one broke after only a week and door fell out now we have replaced it all good but this could be so easily put right with better runners great greenhouse looks very nice thank you”

“The green house it’s self is very good no complaints there. But I think the delivery was very bad I was told that I would be contacted three day before to arrange a time and day for delivery. I had no notification of any sort I was away for the week end it was left out side my house on the Saturday I came home Monday at 2100 hours and found it there there was no note or anything left they had my phone number so they could of rung me but no just leave it in the street what more can I say.”

“Very good, thanks”

“Pleased with the greenhouse I purchased, it is now up and running with various plants in side. My only problem was the drawings took a lot of sorting they are a bit vague. I felt I could have erected it a lot quicker .”

“the green house was delivered ok. making it was quiet hard. the glass came in four random packs. may I suggest the glass would be better packed in the order that they have to be put in.????? two sides then two ends. each pack for each side, or labeled”

“We chose the popular greenhouse with toughened glass 6x8’. The framework was easy to erect but putting the window sills (after detangling them) was time consuming, it would be easier if this job was done in the factory! We ordered the Louvre window as an extra, this did not seem as good quality as the greenhouse! The frame was thin and the part that you ‘pinch’ to stop the glass falling out was inadequate, in fact it broke and customer services sent another frame! This time we’ve used silicon sealer to keep the glass in place! The roof vent window is working well with the varying temperatures! Overall we are pleased with our greenhouse & is now full of plants!”

“Great Greenhouse!!well happy with customer service and delivery!!”

“Ordering and delivery were fine of my Eden greenhouse but my neighbour who has erected several greenhouses in his time said it was the hardest one he had ever done. He said even following the diagrams didn’t help.”

“...................................................”

“My greenhouse has eventually been erected after some difficulties with the builder I asked to do it. I have to agree with him that the instructions leave a lot to be desired! Probably should have used a builder you recommended but was trying to support local tradesmen.”

“The green house its self is excellent great value for money. Greenhouse Store staff are very friendly and knowledgeable, the missing star from the rating is for the very wide delivery widow which in my case they used the maximum 21 working days that equates just about a month.”

“Very happy with my greenhouse, had to contact customer services a couple of times and they were excellent. The greenhouse was fairly straight forward to assemble although the instruction manual could have been a bit better.”

“The quality of the greenhouse structure is generally good. Delivery took 3 weeks which was a little disappointing for the spring when you want to get on with planting etc. The quality of the pictures in the instruction book was poor in places especially for the window. The holes to fit the automatic window opener were not big enough on one part of the frame so had to take it to pieces twice! The quality of the louvre opener is very poor, not sure how long it will last. The look of the finished greenhouse is good. We are pleased. Just those few niggles above would have made it far easier.”

“The website gave me one timeframe for delivery, and then later I got another email saying a different, but slightly overlapping timescale. It arrived in the overlap. They needed to leave the parcels as no one was at home at the time. The boxes got wet in the rain, but the instructions etc were well wrapped and didn't get ruined. Sadly my housemate did get the deliverers to leave the glass flat rather than upright as per the instructions, but frankly the only pane of glass to be broken was the pane that the love window replaced anyway. We were lucky. The instructions were generally clear, although a few times we found ourselves googling and checking youtube for extra help to make sense of them. We put our greenhouse up over a few days, but it could have been done quicker. We've had plants in for a few weeks and they're growing well. We've had some strong winds and the frame and toughened glass has stop up well to it. It looks like it should serve well for years to come.”

“shelve is tending to bend when lots of small pots put on it. otherwise good”

“Really pleased with the greenhouse. Delivered quickly, with good communication.”

“I bought the Swallow Jay potting shed. It looks lovely and seems quite robust. The only issue is a minor one where the door isn't completely flush at the bottom but its good enough not to let rain water in. The fitters were very nice and very quick installing the potting shed.”

“Good product and efficient service however installation was expensive and rather rushed. It took one man under 4 hours. One downpipe was left unfixed and there were a lot of bolts and nuts left lying around. The brush seal at the edge of the doors looks unsightly and the door does not fit well.”

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Greenhouse Stores is rated 4.7 based on 3,289 reviews