Green and Wilds Reviews

Name: Green and Wilds
Address: Green & Wild’sUnit 20, Fowlswick Business ParkFowlswick Lane, Allington
Rating: 4.83

4.8 Rating 2,619 Reviews

97 %

of reviewers recommend Green and Wilds

Company Reviews

Metrics

Info

4.8

Based on 2,619 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01225890808

Email:

contact@greenandwilds.co.uk

Location:

Green & Wild’sUnit 20, Fowlswick Business ParkFowlswick Lane
Allington
SN14 6QE

Green and Wilds 5 star review on 18th March 2024

214

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog has a very sensitive tummy and the salmon and pumpkin seed fishcake treats are great for her as they are healthy and the pumpkin while only 10% is good for her tummy. Haven't tried the fish bites yet but hoping they will be OK for her aswel but definitely recommend the first ones for anyone who has a dog who has a extremely sensitive stomach”

Helpful Report

Posted 4 months ago

Hi Samantha Thank you very much for taking the time to write a review. We are so pleased to hear that your dog is enjoying the Salmon & Pumpkin Fishcakes and that they are suitable for her sensitive tummy. Hearing positive comments like this is the reason we put so much research and time into making sure our treats are as healthy as possible, with no additives that can flare up sensitivities or upset tummies, and so that all dogs can enjoy a treat. We hope your dog enjoys the Fish Deli Cubes too. The Green&Wild's Team.

Posted 4 months ago

“Excellent toys that my dog loves and takes a long time to destroy”

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Posted 4 months ago

Hi Gemma Thank you for leaving a revie and for rating our Eco Toys as "excellent". It always makes our day to hear that. We hope your dog has many more hours of fun attempting to destroy them! The Green&Wild's Team

Posted 4 months ago

“Our puppy has enjoyed getting her teeth into Smorg and we value the durable and sustainable nature of the toy.”

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Posted 4 months ago

Hi Alan Thank you for leaving a review and it's great to read that your puppy has been having fun chewing and playing with Smorg. We hope she continues to do so. Thank you for supporting our eco friendly and sustainable ethos too. The Green&Wild's Team

Posted 4 months ago

“Lovely toys and a chew, arrived quickly and much appreciated :)”

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Posted 4 months ago

Hi Thank you for leaving a review and it's great to hear you were happy with your G&W shopping experience. The Green&Wild's Team.

Posted 4 months ago

“Stanley the star fish is the best dog toy I have ever bought my two sausage dogs as 3 of them will last almost a year of chewing. Nothing is indestructible with a sausage but these are the best!! I am hoping the hammer and heart will be equally as good 🤞. Green and Wild always process my orders promptly and arrive in a timely way perfectly packed no complaints at all.”

Helpful Report

Posted 4 months ago

Hi Heather Thank you very much for taking the time to write a review and. We are so happy to hear that Stanley the Starfish has been the perfect match for your sausage dogs and he has been keeping them entertained on a continuous basis! We definitely think he deserves a gold star for surviving the chewing by sausage dogs! We hope our dogs have fun with Hugo the Hammer and Trudy True Love too! The Green&Wild's Team

Posted 4 months ago

“I would be happy to write a review but I have not received my order yet. In fact I believe it has not even shipped yet.”

Helpful Report

Posted 4 months ago

Hi Christoph We are really sorry to hear that your order has not arrived. We pride ourselves on our customer service and we will always investigate an order or delivery issue as soon as we are aware of it. In this case, from your review. I can confirm your order was picked one day after receiving it, and was dispatched via Royal Mail on Monday 27th November '23 via a 48h tracked service (We only dispatch Mon - Fri) We have heard reports that in some areas, Royal Mail are struggling with the volume of parcels due to the Black Friday Sales and time of year and items are taking far longer than expected to be delivered. We have investigated the tracking details and will contact you privately with an update. We hope you will consider revising your review when your order arrives. The Green & Wild's Team

Posted 4 months ago

“We have a Staffie, who can destroy a toy within minutes! However we have lots of the Green and Wilds toys, ( some of them we've had for over 3 years ) and they are still as good as the day we bought them. He actually plays with them, but doesn't chew them up and even knows some of them by their names! I.E " go and find Olive the octopus " I would highly recommend Green and Wilds for their toys, if you have a destructive dog, however if you have a dog that likes to eat anything, they may not be advisable ( our son's Golden Retrievers didn't play with them, just started to eat them because of the materials they are made out of!)”

Helpful Report

Posted 4 months ago

Hi Thank you for writing a review and it's amazing to hear how long your Staffie has had some of his Eco Toys and that they have remained as good as new. It has made our day to hear how he knows some of them by name - such a clever boy! Some dogs do see our toys as a natural teething soother through chewing them up, or as a challenge and actively seek to destroy them by chewing rather than playing with them. This can be due to the natural materials in their composition over hard plastic or synthetic fibres. We hope your Staffie's Eco Toy collection continues to grow and we can't wait to hear if he learns all their names! The Green&Wild's Team

Posted 4 months ago

“Good, natural products that dogs love.”

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Posted 4 months ago

Hi Serena Thank you for your positive comment. We always appreciate it when someone takes the time to leave a review. The Green&Wild's Team.

Posted 4 months ago

“Very disappointed with the two dog toys I received they looked faded and grubby,I have unfortunately had to send them to a new puppy in Canada.I have previously bought the octopus from this range and I was very happy with it in fact it's probably been one of the best dog toys we have for durability.”

Helpful Report

Posted 4 months ago

Hi Julie We are really sorry to hear of your disappointment with the two eco toys you ordered. We will always try to find and offer a solution, if we are made aware of any issue. We would have happily offered to exchange the toys if they were to be gifts, or if it was time critical for sending them to Canada, requested photos so we could have potentially advised on any suitable methods for removing any dust/marks and offered compensation. Being of natural composition with the use of eco friendly dyes, the suede can have variations in colour between batches and toys may arrive dusty from the packing materials used by our supplier. We will ask the Warehouse Team to check any remaining Barry the Bananas in stock (we have sold out of Rudy the Reindeer) and will make a note of your feedback should we receive any future complaints of the same nature. We hope that the puppy still enjoys their gift. The Green&Wild's Team.

Posted 4 months ago

“Both of my Jack Russells love the sweet potato treats - ordered for one who has to be on a low protein diet but enjoyed enormously by her and her brother”

Helpful Report

Posted 4 months ago

Hi Eleri Thank you very much for taking the time to leave a review. It's lovely to hear that both of your Jack Russells have been enjoying the Sweet Potato Treats. We have it on good authority that they are very tasty! They are hugely popular with only 0.3% fat and 4% protein and of course, contain no other ingredient other than sweet potato, which makes them a very healthy option. The Green&Wild's Team

Posted 4 months ago

“Percy & Radley get really excited when we take delivery of a Green & Wild parcel! They get very involved in the opening of the box! The treats always go down well - happy fellas.”

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Posted 4 months ago

“Selection, quality, ordering and delivery all excellent. My spaniel loves the Large easy eat Antlers, so do all his friends!”

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Posted 4 months ago

“We're a sugar free household so why should my dog eat sugar? G&W dog treats are healthy, no additives, no unnecessary colourings or sweeteners. Goose treats are a new favourite”

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Posted 4 months ago

“Our dog loves all the G&W treats he has had and loves playing with the toys. Orders are always efficiently dispatched.”

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Posted 4 months ago

Hi Thank you for leaving a review and it's great to hear that your dog loves all the G&W treats and toys you have purchased for him. We pride ourselves on our service and efficiency so when we receive comments that it's always efficient, it genuinely makes our day. The Green&Wild's Team

Posted 4 months ago

“First time trying Green & Wilds , our little dog loves the treats - all fish treats . We also bought a few toys - all in the Black Friday sale which are for her Christmas presents . Really happy , delivered very quickly”

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Posted 4 months ago

“lovely natural dog treats which the dogs absolutely love. Reasonably quick delivery.”

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Posted 4 months ago

“Well made, extremely sturdy dog toy. My grandpup has two G&W toys which have withstood hours of play and are still going strong. I decided to order a festive toy for his Christmas stocking; a reindeer. Very fast delivery, would highly recommend.”

Helpful Report

Posted 4 months ago

Hi Deborah Thank you very much for your review and for your praising our Eco toys. It has made us smile to hear your grandpup has been enjoying many hours of play with their toys. We really appreciate your recommendation too. The Green&Wild's Team

Posted 4 months ago

“Excellent service”

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Posted 4 months ago

Hi Thank you for your review and for rating our service as excellent. We appreciate it! The Green&Wild's Team

Posted 4 months ago

“I bought the salmon oil. The product is good but the bottle could be of better quality . It arrived to me with the cap cracked and the oil had leaked out soaking the packaging. I could blame royal mail however the bottle did seem flimsy and not fit for purpose. I had waited a week and wanted to give my dog asap so not requiring a refund . Just saying.”

Helpful Report

Posted 4 months ago

Hi Gillian We are very sorry to hear that the Salmon Oil was damaged during transit and had leaked. We do package the bottles as securely as possible so it is frustrating to think that the parcel had been subject to heavy handling which resulted in the cracked lid. The bottle is composed of recycled plastic (and can be recycled again) but we will take your feedback on board. The Green&Wild's Team

Posted 4 months ago

“stumbled upon an advent calendar at a local artisan market in October and my dog thought it smelt so nice he ripped open the box and ate the entire advent calendar before Christmas even came around! he now has some extra treats in his Christmas stocking - his favourites are the Cornish pumpkin bites and the salmon bakes!”

Green and Wilds 5 star review on 24th November 2023

Helpful Report

Posted 4 months ago

Hi Natalia Thank you for taking the time to leave a review and for sharing the story of the Advent Calendar that didn't make it to Christmas! It has made us all smile here at G&W HQ and confirms that our treats are just too tasty to wait for! We love that his favourites are now the Cornish Fishcakes and Salmon Bakes and we hope he enjoys opening his Christmas Stocking to find them. The Green&Wild's Team

Posted 4 months ago

Green and Wilds is rated 4.8 based on 2,619 reviews