Great Wine Direct Reviews

2.14 Rating 7 Reviews
29 %
of reviewers recommend Great Wine Direct
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Phone:

0800 689 1307

Email:

info@greatwinedirect.com

Location:

Great Wine DirectBlack Horse Chambers

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Anonymous
Anonymous  // 01/01/2019
I have been totally ignored by their customer service. Had emailed 3 times about a broken bottle on delivery but no response whatsoever. I am a new customer and I was delighted that they had a wine I liked very much in stock. I ordered 6 bottles and the order arrived but one bottle was broken, the box was completely soaked and there was a trail of red wine from the lift to our flat. Emailed with photos - nothing!
Posted 3 days ago
Placed my order 10 days ago - still hasn’t been shipped. Delivery was £4.95 with delivery ‘within 4 days’. No reply to emails. My order was a gift, which now looks like it will not arrive on time, if at all.
Posted 6 days ago
After a rocky start due to delivery during these difficult Covid times, the company came up trumps and I was very pleased with their overall service. Thank you very much and we hope to visit your winery one day. Mrs A Lander
Posted 1 week ago
Terrible. Has my money and no delivery. Their phone doesn’t work and they don’t reply to emails. Don’t know what to do
Posted 2 weeks ago
Do not use this company. They have taken money from my PayPal account and haven’t delivered the goods. Their contact telephone number does not work and they don’t respond to emails. They have got my money and I want it back
Posted 2 weeks ago
please reply to all my messages - I have paid for the product and have not received it. Mrs Lander
Posted 3 weeks ago
Again a good website to review the wines on offer (which are many). Easy to select and refine and filter categories for region, colour and types of wine. Also some good bin end offers too. I liked it I will use again.
Lisa Mills
Posted 3 years ago
Great Wine Direct is rated 2.14 based on 7 reviews