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Great Grass Reviews

5.0 Rating 1,112 Reviews

100 %

of reviewers recommend Great Grass

Company Reviews

Product Reviews

5.0

Based on 1,112 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 18th April 2024

Great Grass 5 star review on 6th April 2024

Great Grass 5 star review on 16th March 2024

Great Grass 5 star review on 15th March 2024

Great Grass 5 star review on 15th March 2024

Great Grass 5 star review on 20th February 2024

Great Grass 5 star review on 12th February 2024

668

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and efficient. Came on time and had the job complete within a day. Really pleasant and friendly team. Really happy with the grass, the boys absolutely love it! Really pleased with end result. Thank you Great Grass .”

Posted 8 months ago

Thank you for the kind words, Saadia. You finally have a garden that your boys can enjoy!

Posted 8 months ago

“Very happy with the correspondence, price and service. Had a couple of minor issues with the ground mainly due to the weather being terrible on the day but they still completed in the rain and came back the next day to resolve no questions asked 👍”

Posted 8 months ago

“Superb job , Very pleased with the transformation . Highly recommend .”

Great Grass 5 star review on 10th August 2023

Posted 8 months ago

“After Initial contact to ask for a quote, the team were with me within a few days, talked me through the options and some samples and we're extremely helpful including sending over some follow up materials. The fitting team arrived last week and managed to fit everything by early afternoon including removing some old paving that was no longer required. All the fitting team were really pleasant and talked me through various stages of the installation as well as being really friendly and giving me some advice to look after it with a dog in the house. Would recommend this company to anyone thinking about making the switch and the whole process was nice and simple and I am thrilled with the result.”

Great Grass 5 star review on 7th August 2023

Posted 8 months ago

“Very pleased with company from start to finish and pleasant”

Great Grass 5 star review on 1st August 2023

Posted 8 months ago

“Excellent service. Professional install. Quality material, it looks like real grass. End to end service is fantastic and very pleased with the overall product. Would highly recommend if you are considering artificial grass.”

Great Grass 5 star review on 31st July 2023

Great Grass 5 star review on 31st July 2023

Great Grass 5 star review on 31st July 2023

Great Grass 5 star review on 31st July 2023

Posted 8 months ago

Thank you Paul for your kind words and for giving us a 5-star rating! We are so pleased that you are so happy with the overall product, that you found the installation to be professional, and that we provided you with excellent service throughout. We appreciate your recommendation and hope you will continue to enjoy your artificial grass in the years to come!

Posted 8 months ago

“Great grass are the greatest fake grass installers in all of manchester. They have made a huge difference to my courtyard garden. I am happy with the result and the service. Cheers guys!”

Great Grass 5 star review on 29th July 2023

Posted 8 months ago

“We received our quote from Great Grass which was very clear and we were pleased to accept. We were invited to ask any questions that occurred to us along the way and the office was very helpful. On the day of the fitting, the fitters arrived on time and introduced themselves and immediately set to work. Both fitters were polite and friendly and very industrious. It was an extremely hot day and we kept them supplied with water if required. Any mess was thoroughly tidied up and our garden looked fabulous, no weeds just this lush green lawn! My wife and I are very happy with our garden and happily recommend Great Grass for your artificial grass needs!”

Posted 8 months ago

“Great grass are the greatest fake grass installers in all of manchester. They have made a huge difference to my courtyard garden. I am happy with the result and the service. Cheers guys!”

Posted 8 months ago

Thanks Kris - what a difference !

Posted 8 months ago

“Absolutely love our new grass thanks so much! Really good rates and was done within half a day couldn’t recommend enough! Thanks guys”

Great Grass 5 star review on 27th July 2023

Posted 8 months ago

Looks lovely Emma.

Posted 8 months ago

“Brilliant service for start to finish! Made everything so easy and straightforward. Thank you so much!”

Great Grass 5 star review on 27th July 2023

Posted 8 months ago

Wow what a difference Danielle totally transformed the garden !!!

Posted 8 months ago

“Great grass are the greatest fake grass installers in all of manchester. They have made a huge difference to my courtyard garden. I am happy with the result and the service. Cheers guys!”

Posted 8 months ago

“Absolutely love our new grass thanks so much! Really good rates and was done within half a day couldn’t recommend enough! Thanks guys”

Posted 8 months ago

“Brilliant service for start to finish! Made everything so easy and straightforward. Thank you so much!”

Posted 8 months ago

“Lads were very professional polite courteous on time job was fantastic no mess left good price knowledgeable lads nothing to much trouble great company straight talking wot more can I say.”

Great Grass 5 star review on 26th July 2023

Posted 8 months ago

Thanks for the review Michelle much appreciated.

Posted 8 months ago

“This is the second time I’ve used Great Grass, very high quality and professional service from quote through to installation. I would definitely recommend them.”

Posted 8 months ago

Thanks Neil.

Posted 8 months ago

“This is the second time I’ve used Great Grass, very high quality and professional service from quote through to installation. I would definitely recommend them.”

Posted 8 months ago

“Very professional throughout the whole process from start to finish Kept in touch throughout the process and did things when they said they would(a lot of company’s don’t) and arrived on time both for the quote and the actual job”

Posted 8 months ago

Thank you so much Keith for your 5 star rating! We are really happy to hear your positive experience with us! We strive to be as professional and punctual as possible, and we are glad that we were able to make that happen for you. Thank you again for your kind words and for the 5 stars!

Posted 8 months ago

“Very professional throughout the whole process from start to finish Kept in touch throughout the process and did things when they said they would(a lot of company’s don’t) and arrived on time both for the quote and the actual job”

Posted 8 months ago

“This is the second time I've used Great Grass & would highly recommend. The professionalism of the whole team was fantastic, they all worked extremely hard resulting in an amazing new lawn. The quality of the prestige range is top notch too. Thanks so much, hopefully we'll get some sunshine back so we can sit & enjoy!😊👍”

Great Grass 5 star review on 24th July 2023

Great Grass 5 star review on 24th July 2023

Posted 8 months ago

Thank you so much, Rachel, for your 5 star rating of Great Grass! We are glad to hear that our team worked hard resulting in an amazing new lawn for you. We appreciate your loyalty and value that you have used us twice now and would highly recommend us! We hope you enjoy the superior quality of Prestige range and the sunshine to sit and enjoy your beautiful, newly installed lawn. Thanks again for your review!

Posted 8 months ago

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Great Grass is rated 5.0 based on 1,112 reviews