“The Golden beers we ordered were a fantastic treat for my hubby and even better was how quickly they were delivered. Really impressed with the company.”
“Really chuffed with the service that I received. My order was a birthday present for my Dad - ordered on the Monday and delivered on the Thursday. He's delighted and I am really pleased. Cant recommend enough. Thank you.”
“Speedily delivered and at I good price, this time I chose a mixed case of dark ale. I shared one of the Skye Black bottles with a friend on holiday from the USA and he loved it. Good to know that really good ale is appreciated. I had the other bottle and loved it too. I am already compiling a list for my next order. So as I work through the case, a delightful task, I will focus on some of my favourites. Thanks for the great service and the quality ales.
Ron”
“Unable to contact the company by telephone is a real issue. Have emailed twice but not received a response. I ordered an e gift voucher yesterday afternoon, which I needed to put in a friend/colleagues card before he left work at lunchtime today. I would have expected this to be emailed straight away as soon as I paid for it. This could have been resolved in time if I was able to contact the company by telephone, as they clearly are not replying to emails promptly.”
“The British beer company is ever so helpful in discussing different beers with you, and will give you their recommendation as to what you should try according to your tastes.
The British beers we have bought (according to my husband) are much, much better than buying the cans he used to drink!
A BIG THANK YOU TO BRITISH BEER'S AND THE BRITSI BEER COMPANY THAT SELLS THEM.”
“Excellent beer from a range of independent breweries at very reasonable prices. A couple of minor drawbacks leave the mark short of the very top: firstly, it would be nice to see a few more choices; secondly, one has little or no idea of when the delivery will turn up. These are, however, minor quibbles and I would be more than happy to purchase again.”
“Very good service. Could do with a larger selection, and also would be nice if you didn't have to order in multiples of 12. A minimum order is fine, but I would have spent more money if I could order 14 bottles, for instance.”
“disappointed I didn't qualify for the discount offered that popped up when you asked me to register - which at that time I was only looking. I nearly didn't buy from you on that basis”
“I ordered two cases of ale and realised I had made a mistake I sent an email and within 30 minutes had a reply. Delivery was very quick and everything delivered in good condition. Can't fault the service at all”
“Excellent choice of products and very reasonable prices. Have purchased a variety of cases of beer as Christmas presents for a number of years and they have always been delivered promptly. Would recommend to anyone.”
“The first time I have bought any beer from this company and have been very impressed.
The beer arrived quickly and was very safely packaged, so I will definitely be using them again.”
“Impeccable service! I used to always give these beers to my husband when we lived in America because of their amusing labels and was thrilled to find the source so close to us now that we live in England. Even though I didn't even re-discover these beers until 5 days before Christmas, I was still able to order a dozen mixed beers with guaranteed Christmas delivery. I was delighted to receive an email with accurate delivery information, including not just a date but a window of time to expect the package. It arrived within the first hour of the time window, packaged so well that my husband could not even hear any evidence of beer bottles clinking around in the box. Very impressed. Importantly, beers like Santa's Butt are more than just a silly name, it is one of my husband's favourite beers of all time.”
“As I'm married to a man who likes his beer and is a bit fussy about what he drinks, these people are a godsend. I like the fact that they are just down the road from is and so I can support local business too. They were excellent at keeping me up to date on the progress of my order too. The only thing that lets them down is their choice of courier... so far they have failed to deliver when I was at home (lights on, curtains open) and then not turned up on the rearranged date. Sadly still waiting for my order, but its not their fault!”
Thank you for your review Caroline. Hopefully you have now received your order. We have had a few problems with couriers this festive season which we will be reviewing with them in January. Your feedback is greatly appreciated and we will be used as part of the review process.
Kind regards
Mark
“Had a little difficulty using their checkout, but staff were very responsive and helpful. Delivery was very fast and I would certainly use them again.”
Hi Daniel. Thank you for your kind words. What would we need to do to get 5 stars from you? Is there a specific element of service that we could improve on, or other products we could offer?
Mark
