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gravityprotection.co.uk Reviews

4.9 Rating 681 Reviews

98 %

of reviewers recommend gravityprotection.co.uk

Company Reviews

Product Reviews

4.9

Based on 681 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About gravityprotection.co.uk:

Ski|Board|Bike|Trail - Equipment for Mountain Adventures.

We are a family business based in Glasgow, Scotland. From a small start in 2012, we have become one of the UK’s leading suppliers of mountain sports equipment. Our product range has an emphasis on equipment for off-piste skiing/boarding and ski racing.

Renowned for our customer service, we will give each customer our individual attention - if something isn’t right, we’ll do our level best to sort it. Our choice of products is driven by our own experience as mountain sports enthusiasts. If we wouldn’t use it, we won’t stock it.

Visit Website

Phone:

01418804443

Location:

8 Hillside Grove,
Barrhead,
Glasgow
East Renfrewshire
G78 1HB

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gravityprotection.co.uk 5 star review on 21st March 2024

Rebecca Robertson

gravityprotection.co.uk 5 star review on 9th December 2023

gravityprotection.co.uk 5 star review on 12th January 2023

gravityprotection.co.uk 5 star review on 19th April 2021

gravityprotection.co.uk 5 star review on 27th February 2021

gravityprotection.co.uk 5 star review on 27th February 2021

gravityprotection.co.uk 5 star review on 23rd December 2020

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality. Good price. Swiftly dispatched. Would recommend”

Posted 4 months ago

“Advertised discount for Ski Club members, that requires you to send proof after your purchase. When I sent proof, was refused on grounds there was already some discount applied and then pointed to Terms and Conditions. Felt cheated but needed the item so too late to cancel. I could have obtained a better deal elsewhere. That kind of business practice is just not transparent- and for that reason I would never use this Company again. There are better deals out there, with genuine scrupulous businesses who don’t hide behind their Ts&Cs.”

Posted 4 months ago

Hi Paul, We're sorry you are disappointed but our terms for Ski Club discounts are in plane view with a link to them from our home screen. I'm sure you are aware but every discount has terms and conditions, the fact you didn't read them beforehand is not something we have any control over. We did make clear the terms to you during your purchase, which you were free to cancel at any time. We also offer a price match if you had found the item cheaper elsewhere. Here are out T&C, they are quite clear: We are pleased to offer a 10% discount on the recommended retail price (RRP) to members of the clubs and snowsports organisations in the list below. ......In the case of items that have already been discounted by less than 10%, we will make the discount up to a total of 10% by refunding the difference to your payment card. We cannot offer further discounts on items already discounted by 10% or more. Gravity Protection Ltd

Posted 4 months ago

“Fantastic service and super quick delivery”

Posted 4 months ago

“Excellent customer service. Price match agreed and price difference refunded immediately after order submitted. Delivery time was spot on (2 days even during busy Xmas period). Quality of goods just what I wanted. Would I use again 100% .”

Posted 4 months ago

“Great service, dispatched promptly and properly packaged for item.”

Posted 4 months ago

“Easy to order and quick free delivery, what’s not to like .”

Posted 4 months ago

“Great price and super speedy delivery”

Posted 4 months ago

“The shopping experience was easy, the product is of excellent quality and the delivery service was reliable. All very good.”

Posted 4 months ago

“Great product, great price, quick delivery, excellent.”

Posted 4 months ago

“Excellent customer service. Easy to order and product arrived within a couple of days. Will definitely use them again”

Posted 4 months ago

“Great price, fast delivery and a cheeky pack of sweets. Perfect.”

Posted 4 months ago

“Very good speedy delivery and communication.”

Posted 4 months ago

“Dakine heli pro 24l backpack Never heard of gravityprotection.co.uk but they had what I wanted in the colour I wanted, easy online purchase with no faff and a good delivery time. The bag was perfect for my day skiing to fit my avalanche kit in along with a few extra warm items and food.”

gravityprotection.co.uk 5 star review on 9th December 2023

Posted 4 months ago

“Excellent service. Ordered on Monday night and received on Wednesday morning. Even got a wee extra treat thrown in.”

Posted 4 months ago

“Excellent service”

Posted 4 months ago

“Quality product and very fast delivery, im well impressed”

Posted 4 months ago

“Really happy with these guy’s, Stephen was really helpful and item was delivered on time, Thanks again.”

Posted 4 months ago

“Great product competitively priced. Good experience from order to purchase. Would recommend and will definitely use again.”

Posted 5 months ago

“I had never even heard of Gravity Protection so was a little bit nervous however as soon as I placed the order I received confirmation emails and then continuous updates about the order. My POC ski hemet is great and arrived in 2 days and cost less than anywhere on the internet and even less than POC themselves whom I saw at the London Ski show!!!”

Posted 5 months ago

“Quick Dispatch and amazing catalogue”

Posted 5 months ago

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gravityprotection.co.uk is rated 4.9 based on 681 reviews